performance  measures  related  to  the  costs  of 
transport.  This  track  consists  of  adapting  the 
optimization  method  to  resolve  a  problem  with 
antagonistic variables. Variables directed towards the 
user's  view  and  variables  directed  towards  the 
operator's view.    
REFERENCES 
Mark  Tromp  et  al,  (2011)  Mark  Tromp,  Xiang  Liu  and 
Daniel J. Graham, “Development of Key Performance 
Indicator  to  Compare  Regularity  of  Service  Between 
Urban  Bus  Operators”,  Transportation Research 
Record Journal of the Transportation Research Board 
2216(-1). 
M.  Napiah  et  al.,  (2015)  M.  Napiah,,  I.  Kamaruddin  and 
Suwardo,  “Punctuality  index  and  expected  average 
waiting  time  of  stage  buses  in  mixed  traffic”,  WIT 
Transactions on The Built Environment,  Vol  116,  © 
2011 WIT Press. ISSN 1743-3509 (on-line). 
Oded Cats et al., (2010) Oded Cats, Wilco Burghout, Tomer 
Toledo,  and  Haris  N.  Koutsopoulos,  “Mesoscopic 
Modeling  of  Bus  Public  Transportation”,  No.  2188, 
Transportation Research Board of the National 
Academies, Washington, D.C., 2010, pp. 9–18. 
Neila Bhouri et al., (2016) Neila Bhouri, Maurice Aron and 
Gérard  Scemama,  “Gini  Index  for  Evaluating  Bus 
Reliability  Performances  for  Operators  and  Riders”, 
Transportation Research Board, Washington, 13p. 
S.  Carosi  a,  et  al.,  (2015)  S.  Carosi  a,,  S.  Gualandi  b,  F. 
Malucelli  c  and  E.  Tresoldi,  “Delay  management  in 
public transportation: service regularity issues and crew 
re-scheduling”,  18th Euro Working Group on 
Transportation, EWGT, Delft, The Netherlands. 
Noorfakhriah  Y.  and  Madzlan  N.,  (2011)  Noorfakhriah 
Yaakub  and  Madzlan  Napiah,  “Public  Transport: 
Punctuality Index for Bus Operation”, World Academy 
of Science, Engineering and Technology, International 
Journal of Civil and Environmental Engineering, 
Vol:5, No:12. 
Xumei  Chen  et  al.,  (2009)  Xumei  Chen,  Lei  Yu,  Yushi 
Zhang,  and  Jifu  Guo,  “Analyzing  Urban  Bus  Service 
Reliability At The Stop, Route, and Network Levels”, 
Transportation Research Part A 43, pp. 722–734. 
Vaniyapurackal,  (2015)  Vaniyapurackal  Jilu  Joseph, 
“Punctuality  Index  for  the  City  Bus  Service”, 
International Journal of Engineering Research Volume 
No.4, Issue No.4, pp: 206-208, ISSN:2319-6890. 
Saberi, Meead, et al., (2013) Meead Saberi and Ali Zockaie 
K., 2013. “Definition and Properties of Alternative Bus 
Service  Reliability  Measures  at  the  Stop  Level”. 
Journal of Public Transportation, 16 (1): 97-122. 
Ceder,  (2007)  Ceder,  A.,  “Public  Transit  Planning  and 
Operation:  Theory,  modelling  and  practice”:  Elsevier 
Ltd. 
Zhenliang,  (2013)  Zhenliang  Ma,  Luis  Ferreira  and 
Mahmoud  Mesbah,  “A  Framework  for  the 
Development  of  Bus  Service  Reliability  Measures”, 
Australasian Transport Research Forum,  Brisbane, 
Australia. 
Kenneth et al., (2004) Kenneth J Dueker, Thomas J Kimpel, 
James  G  Strathman,  “Determinants  of  Bus  Dwell 
Time”, Journal of Public Transportation. 
Levinson,  Herbert,  (1983)  Levinson,  Herbert.  Analyzing 
transit  travel  time  performance,  Transportation 
Research Record 915. 
Vu The Tran et al., (2012) Vu The Tran, Peter Eklund, Chris 
Cook.  “Toward  real-time  decision  making  for  bus 
service  reliability”,  International Symposium on 
Communications and Information Technologies. 
Cats  et  al.,  (2011)  Cats,  Nabavi,  Koutsopoulos  and 
Burghout,  “Impacts  of  holding  control  strategies  on 
transit performance: A bus simulation model analysis”, 
Transportation  Research  Record  Journal  of  the 
Transportation Research Board, Pages 51-58. 
Rossetti  et  al,  (2002)  Rosaldo  J.F  Rossetti,  Rafael  H. 
Bordinia, Ana L. C Bazzan, Sergio Bampi, Ronghui Liu 
Dirck Van Vliet. Using BDI agents to improve driver 
modelling  in  a  commuter  scenario,  Transportation 
Research Part C: Emerging Technologies, Volume 10, 
Issues 5–6, Pages 373-398. 
Van  Oort,  (2009)  N.  and  R.  van  Nes,  2009,  “Control  of 
public  transport  operations  to  improve  reliability: 
theory and practice”, Transportation Research Record, 
No. 2112 
Ashby,  W.R.,  (1956)  Ashby,  W.R.,  An  introduction  to 
cybernetics, Chapman and Hall, London. 
Cambridge  Systematics  Inc.  (2005),  Cambridge 
Systematics Inc., PB Consult Inc., and System Metrics 
Group.  Analytical  tools  for  asset  management.  545, 
NCHRP report, 2005. 
European  Commission,  (2011)  European  Commission. 
White paper - Roadmap to a single European Transport 
Area  -  Towards  a  competitive  and  resource  efficient 
transport system. 
Yan  et  al.,  (2009)  Yan,  XY  and  Crookes,  RJ.  Reduction 
potentials  of  energy  demand  and  GHG  emissions  in 
China's road transport  sector. Energy  Policy, Vol.  37, 
2009, pp. 658-668. 
Noorfakhriah  Y.  and  Madzlan  N.,  (2011)  Noorfakhriah 
Yaakub  and  Madzlan  Napiah,  “Public  Transport: 
Punctuality Index for Bus Operation”, World Academy 
of Science, Engineering and Technology, International 
Journal of Civil and Environmental Engineering, Vol:5. 
Saberi, Meead, et al, (2013) Meead Saberi and Ali Zockaie 
K., 2013. “Definition and Properties of Alternative Bus 
Service  Reliability  Measures  at  the  Stop  Level”. 
Journal of Public Transportation, 16 (1): 97-122. 
Van  Oort  (2011),  Service  reliability  and  urban  public 
transport, this research is supported by HTM (the public 
transport company in The Hague), Delft University of 
Technology  (department  of  Transport  &  Planning), 
TRAIL  (research  school  for  transport,  infrastructure 
and  logistics),  Goudappel  Coffeng  (mobility 
consultants), the Transport Research Centre Delft and 
Railforum.