Probing Integrated Household Information Systems for Integrated Food
Practices
Dennis Lawo
1,2 a
, Margarita Esau
1,2 b
, Thomas Neifer
1,2 c
and Gunnar Stevens
1,2
1
Information Systems, University of Siegen, Siegen, Germany
2
Institut f
¨
ur Verbraucherinformatik, University of Applied Sciences Bonn-Rhein-Sieg, Sankt Augustin, Germany
Keywords:
Integrated Household Information System, Appropriation, Digital Receipt, Food Practices, Qualitative Study,
Design Probe.
Abstract:
Recent publications propose concepts of systems that integrate the various services and data sources of ev-
eryday food practices. However, this research does not go beyond the conceptualization of such systems.
Therefore, there is a deficit in understanding how to combine different services and data sources and which
design challenges arise from building integrated Household Information Systems. In this paper, we probed the
design of an Integrated Household Information System with 13 participants. The results point towards more
personalization, automatization of storage administration and enabling flexible artifact ecologies. Our paper
contributes to understanding the design and usage of Integrated Household Information Systems, as a new
class of information systems for HCI research.
1 INTRODUCTION
Food consumers face various challenges. On the
one hand, they are expected to consume sustainably
and reduce their food waste (Ganglbauer et al., 2013;
Prost et al., 2018). On the other hand, they aim to
reach their personal health or diet-related (Eikey and
Reddy, 2017; Prost et al., 2018) goals, or just en-
joy more hedonism and the positive aspects of food
(Grimes and Harper, 2008). Therefore, some con-
sumers are already using a variety of information sys-
tems, such as apps to track their diet, to check the in-
gredients of a product or just to use a digital shopping
list (Lawo et al., 2020b, 2019).
Accordingly, the digitalization of food consump-
tion practice offers new opportunitites to reduce ef-
fort and enable practices in line with the personal
goals (Lawo et al., 2020b). At the same time, the
flood of information (Stevens et al., 2017), the work
of maintaining personal data (Eikey and Reddy, 2017)
as well as planning and tracking the home inventory
(Fuentes et al., 2019) adds new challenges for the con-
sumers. Instead of adding the data just once or re-
ceiving data from the producers, consumers are bur-
a
https://orcid.org/0000-0003-2848-4409
b
https://orcid.org/0000-0001-5179-7361
c
https://orcid.org/0000-0002-7146-9450
dened with connecting different apps and information
by hand (Lawo et al., 2019).
This causes a mismatch with food practices which
are acknowledged to be connected as integrated and
dispersed (Ganglbauer et al., 2013), or entangled
(Nicolini, 2009; Lawo et al., 2020a; Shove et al.,
2012), while food data and applications (Lawo et al.,
2019; Aspray et al., 2013) are not. To resolve this mis-
match concepts of integrated Household Information
Systems (IHIS) were proposed. Inspired by research
on integrated business information systems (Becker
and Sch
¨
utte, 2004), these concepts attempt to over-
come data silos and artificial separation of services,
by integrating data, connecting consumers to the sup-
ply chain, and offering personalized services (Angara
et al., 2017; Holmstr
¨
om et al., 1999; Stevens et al.,
2017).
Although first concepts (Angara et al., 2017;
Holmstr
¨
om et al., 1999; Stevens et al., 2017) and
explorative research (Bossauer et al., 2018; Stevens
et al., 2017) on added values exists, there is no de-
sign study that explores appropriation ’in-the-wild’.
Therefore, we still miss a nuanced understanding of
useful combinations of different services and data
sources and which design challenges arise from in-
tegration. In short, the question whether integration
of applications and data is the answer to support inte-
grated practices remains unanswered.
Lawo, D., Esau, M., Neifer, T. and Stevens, G.
Probing Integrated Household Information Systems for Integrated Food Practices.
DOI: 10.5220/0010643600003060
In Proceedings of the 5th International Conference on Computer-Human Interaction Research and Applications (CHIRA 2021), pages 15-23
ISBN: 978-989-758-538-8; ISSN: 2184-3244
Copyright
c
2021 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
15
Therefore, in this paper we research the usage and
design of IHIS with a 3-week design probe with 13
participants. While there is no complete system avail-
able, we searched for an app that covers a broad range
of functions and is as close to this kind of hands-on
experience. We decided for the app Foodoholic, as it
already covers the integration of storage data, recipes,
meal plans, and a shopping list. Still, a connection to
the information of the supply-chain (Holmstr
¨
om et al.,
1999) or a digital receipt (Stevens et al., 2017) are
missing as a feature.
Our results emphasize the opportunities of align-
ing the various applications and data silos with the
connectedness of practices. Thereby, we clearly see
how such an integrated approch might resolve com-
mon issues with current food apps and enable a net-
work of ICT artifacts that support consumers in their
food practices.
Our work contributes to the relatively new field of
IHIS, as it provides a first empirical account of the us-
age of design ‘in-the-wild’ showing how participants
embed IHIS in their daily practices. Furthermore, we
draw attention to automatization, personalization, and
flexibility as essential features of future IHIS design
to support food pracitces.
2 RELATED WORK
2.1 From Integrated Food Practices...
From a practice-based perspective, it is acknowledged
that practices are interconnected, integrated and dis-
persed (Ganglbauer et al., 2013), entangled (Nicol-
ini, 2009; Lawo et al., 2020a; Shove et al., 2012), or
chronologically ordered (Ng et al., 2015). By follow-
ing food along a chronological cycle, we see various
practices from procurement to disposal and how they
are accompanied by artifacts (see Figure 1).
Thereby, consumption is accompanied by keep-
ing track. For example, household budgets are used
to keep track of finances (Comber et al., 2013) and
diet and nutrition are tracked with diet trackers and
food diaries (Achananuparp et al., 2018; Ahmad et al.,
2016; Comber et al., 2013; Graf et al., 2015). Buy-
ing food products is usually done in supermarkets but
also on farmers markets or through online delivery
(Ng et al., 2015). Within shopping, lists are com-
monly used to prevent over-buying and ensure com-
pleteness of the basket (Ganglbauer et al., 2013, 2012;
Ng et al., 2015). Thereby, shopping lists are often
created in front of the fridge, ensuring to buy only
necessary products (Ng et al., 2015). Besides, shop-
ping is sometimes aligned to offers or vouchers (Ng
Figure 1: Food Lifecycle.
et al., 2015). There are also ’wild’ procurement prac-
tices, where consumers use gardens to grow vegeta-
bles (Ganglbauer et al., 2013; Heitlinger et al., 2018),
forage (Chamberlain and Griffiths, 2013) or do food
sharing (Burton et al., 2017; Comber et al., 2012;
Ganglbauer et al., 2014). “Most food brought into
the home was not consumed immediately but was in-
stead stored for later use” (Ganglbauer et al., 2013).
Consumers attempt to keep an overview (Ganglbauer
et al., 2013) or record the expiry dates (Comber et al.,
2013). The preparation of food includes cooking
(Ganglbauer et al., 2013; Ng et al., 2015) or grilling
(Chamberlain and Griffiths, 2013), as well as alter-
native modes like fermentation (Dolej
ˇ
sov
´
a and Kera,
2016). Recipes are used for inspiration or learning
new dishes (Ng et al., 2015). Eating includes practices
of in-home eating, but also eating-out (Ng et al., 2015;
Warde, 2018). Consumers tend to share their eating
experiences on social media or schedule with meal
planners (Ng et al., 2015). Food exits the household
in multiple ways, e.g. through composting (Ng et al.,
2015) or the trash bin (Ganglbauer et al., 2013, 2012).
But, disposal also merges to procurement again, e.g.
through food sharing (Ganglbauer et al., 2014). Over-
all, disposal itself is hardly accompanied by artefacts
as interventions focus on the earlier stages.
2.2 ... to Integrated Household
Information Systems
To account for the entangled nature of practices by
breaking data silos and offering personalized services,
concepts of IHIS were proposed (Angara et al., 2017;
Holmstr
¨
om et al., 1999; Stevens et al., 2017). Based
on the idea of integrated data storage and business to
customers data exchange, those concepts try to trans-
fer the idea of Integrated Business Information Sys-
CHIRA 2021 - 5th International Conference on Computer-Human Interaction Research and Applications
16
tems (Becker and Sch
¨
utte, 2004) into private house-
holds. What they have in common, is the data trans-
fer through digital receipts and the idea of a shared
data storage. They differ, however, in their con-
cepts of integration of services. Explorative research
found the provision of additional product information,
comparing products and identifying product alterna-
tives warnings about allergy/diet relevant products
and best before date reminder, food information shar-
ing, budget accounting, and historical data as well as
inventory-based recipe recommendation to be neces-
sary features of such systems (Bossauer et al., 2018).
While Foodie Fooderson (Angara et al., 2017) com-
bines various services in one application, the house-
hold resource management approach of Stevens et al.
(2017) is open for integrated as well as third party ser-
vices. Still, none of the concepts have been deployed
nor evaluated.
3 METHOD
3.1 Design Probe & Interview Study
To investigate the use of IHIS-like systems as sup-
port for daily practices, we conducted a design probe
study (Arnold, 2004) with ‘Foodoholic’, which is fur-
ther described and motivated in section 3.2. For this
purpose, we recruited a qualitative sample of 13 par-
ticipants. The main criteria for inclusion in the sample
was that they were mainly in charge of their house-
hold’s food practices. Moreover, we aimed for a sam-
ple that covers a broad range of demographic char-
acteristics, such as age and education. The sample
is aged between 22 and 54, covering a range of ed-
ucational backgrounds from apprenticeship to a uni-
versity degree. Due to the focus on the main respon-
sibility in the household, our sample reflects the un-
evenly distributed work in households and includes
11 female and only 2 male participants. The living
situation is diverse as well. We selected participants
that live alone, in a shared-flat as well as families with
children to consider their different food practices.
After a first meeting where the app was intro-
duced to the participants, we asked them to use it for
the next 3 to 4 weeks until the session of the post-
interview. There we conducted semi-structured in-
terviews (Ayres, 2007) including a reflection on their
current food practices and the role of ICT, the appro-
priation of the Foodaholic app and the IHIS-Pracitce
alignment as well as exploring future design and us-
age scenarios. The interviews were transcribed and
Table 1: Participants of our Study.
# Gender Age Education Living
P1 male 36 Univ. Degree alone
P2 female 49 Sec. School w/ family
P3 female 23 High School w/ family
P4 female 24 High School alone
P5 female 23 High School w/ partner
P6 female 52 High School w/ family
P7 female 22 High School shared flat
P8 female 22 High School shared flat
P9 female 34 High School w/ child
P10 female 24 Univ. Degree shared flat
P11 male 24 High School shared flat
P12 female 54 Apprenticeship w/ partner
P13 female 46 Sec. School w/ partner
coded using MaxQDA
1
. The interview data were an-
alyzed using inductive thematic analysis (Braun and
Clarke, 2006).
3.2 Foodoholic
For the probe, we selected the app Foodoholic as this
is freely available and already covers various func-
tions along the food lifecycle (see Figure 2).
2
This
includes a shopping list, a virtual fridge, recipe rec-
ommendations, a meal planner, and health and budget
information. The fridge and the shopping list are con-
nected so that procured items are shown in the fridge.
All services share an integrated database.
Related to the food lifecycle, the shopping list
and the budget and health information support the
consumer primarily in the procurement phase, espe-
cially in the context of planning and executing shop-
ping. The integrated database enables the exchange
between the shopping list and the virtual fridge, which
displays the products purchased and thus supports the
storage phase. Based on the available products in
the virtual fridge, recipe recommendations and a meal
planning function are offered to support the prepara-
tion, taking into account the respective food in stock.
By knowing the stock in the virtual fridge as well as
their own consumption, the consumer can draw con-
clusions about possible remaining stocks that are no
longer being used. Moreover the system provides
health and budget information to support the personal
goals of consumers. Additionally, the recipes and
the meal plan are adaptable towards sustainable diets
such as vegetarian.
1
MAXQDA is the world-leading software for qualitative
and mixed methods research. (https://www.maxqda.com)
2
https://apps.apple.com/de/app/foodoholic/id13293755
12
Probing Integrated Household Information Systems for Integrated Food Practices
17
Figure 2: Functions of Foodoholic along the food lifecycle.
4 RESULTS
4.1 Current (Digital) Food Practices
Before the introduction of the IHIS, our participants
food practices were supported by a variety of apps,
services, and artifacts. For example, 5 participants
wrote already shopping lists on their smartphones for
the planning of the shopping trip. The other 8 partic-
ipants, however, still used a piece of paper and a pen
for this task.
”So I buy what I see and what appeals to me,
and I probably get inspired by what I cook
when I’m shopping myself.” –[P7]
However, it must also be noted that the younger
participants tend to shop more spontaneously, while
those with partners and families do more planning.
This effort is made to buy the right products for all
household members and keep an overview. Never-
theless, most participants try to follow a healthy diet
through targeted shopping. This is associated with
fresh and healthy foods such as vegetables, even if
sweets end up in the cart from time to time, either
planned or spontaneously. Besides planning, P10 ex-
plains how she uses a different app for food sharing
and leftover procurement.
”I have an app called ”TooGoodToGo”, where
you can buy food or dishes or something from
supermarkets or restaurants that would other-
wise be thrown away. Bundles in principle,
with things that will soon expire or no longer
look good, but are still edible. And this for
little money.” –[P10]
Regarding the overview of the storage of pur-
chased goods, there is also a difference between the
younger participants, who tend to be more indepen-
dent, and those who are responsible for the household
stock and organization. The former shop more fre-
quently and have less food at home, which makes it
easy to keep track.
”Approximately, I have in my head what I
have at home, but we also have a lot at home
that I have already forgotten that we once
bought it.” –[P7]
While for the other participants it is often difficult
to reliably know which products they already have
at home, especially when they go shopping without
extensive planning. In those situations, they some-
times forget to restock certain goods or re-buy prod-
ucts although they are still in their fridge. Similarly,
most of the participants are not aware of the shelf-
life or decay of their food products, such that they
have to dispose some of the food from time to time.
P12, here, guesses that around 10% of the food is
wasted by her household. Against this background,
some participants anticipate a huge chance arising
from better technologies, as they might help with a
better overview and make things more easy.
”And that it’s about making things easier with
technologies, which is actually very positive.
Because then you don’t have to think about it
as much and maybe it works better.” –[P5]
The most commonly used technologies are actu-
ally found in cooking. Here, most participants use
various websites to search for recipes. As P6 explains,
it is also apparent that consumers sometimes search
specifically for recipes for the remaining ingredients.
”I use that with a recipe app sometimes, that if
I somehow have some leftovers where I have
no idea what I can fabricate with it, then you
can enter a few ingredients there and then a
recipe comes up that fits it.” –[P6]
For 3 participants, eating is accompanied by diet
trackers, where the calorie balance is tracked or nutri-
ents are monitored for fitness. Here, all food must be
recorded manually.
In summary, current food practices are already
making use of various digital and non-digital arte-
facts. While the participants value the simplicity and
positive experience with the support of such apps,
CHIRA 2021 - 5th International Conference on Computer-Human Interaction Research and Applications
18
some practices are not supported and for others a
manual transfer of data is needed, e.g., leftovers to
the recipe website to get a recipe recommendation or
the receipt to the diet tracker to keep track about the
healthiness of ones diet.
4.2 Appropriation of the IHIS
Overall, the participants described the app mostly as
a rather interesting and new experience. Interest-
ingly, most participants described their consumption
practices as routinized but saw substantial benefits
for planning concerning consumers with less time or
less experience. Still, participants wished for a more
automized system that recognizes their consumption
patterns like frequently bought products and prefer-
ences to get improved recommendations of recipes
and supermarket offers.
”Such an app could, if I use it for a longer
time, recognize my preferences, what I like to
cook or so. Then it would have to somehow
combine this with the supermarket nearby and
what is currently on offer. If there are a lot of
things from the recipe on offer, the app tells
me: ’Okay, you have to go to this supermar-
ket, because 3 out of 10 ingredients are on of-
fer and then you save five euros’.” –[P1]
This automated personalization was also evident
in the participants’ desire for even more data integra-
tion. According to their ideas, for example, fitness
data, budget specifications, knowledge about local su-
permarkets, and their own recipes should be included
and evaluated to a greater extent. It reflects the pos-
itive aspects of the general idea of data integration,
offering the mentioned opportunities for better plan-
ning and better services.
4.2.1 Shopping
Within the app, shopping lists were only available as
a means of procurement with no online purchase op-
tions involved. Most of the participants already used
lists to better structure their grocery shopping. They
appreciated the function to directly transfer the ingre-
dients of a recipe to the shopping list, excluding the
items already stored in the virtual fridge. This new
experience was welcomed since planning is usually
based on a recipe or some idea of a meal.
”I liked to use it because it was so handy when
you had a recipe, for example, the spring rolls
or whatever they are called and that you only
have to buy the ingredients. I also knew that I
already have these items, but not that item. It
was very, very practical.” –[P5]
This quote shows the general appreciation of the
practical aspects of combining both the data of recipes
and the shopping list. In particular, the ease of just
’checking’ the goods already added to the basket is re-
peatedly mentioned. Some participants were already
used to this kind of practice by using pen and paper
in the store. However, some participants like P2 re-
ported disliking the idea of handling a smartphone
during their grocery shopping, because of the need
to carry bags in the store or a perceived socially inap-
propriateness.
At this point, we observed deliberate trade-offs by
our participants. Some of them preferred to stick to a
paper-based list, others synchronized both lists. Still,
others used the digital version for information needs
and then transferred the items on a paper-based list for
the shopping trip.
4.2.2 Eating
The app offers a detailed meal-plan with one recipe
per mealtime a day. Participants value the pre-
planned eating routine as well as the inspiration they
get.
”Usually I think about what I’m going to eat
over the week in advance. With the app it’s
easier, you already get a weekly plan. And
then I shop accordingly and try to follow the
plan. The app has made everything a bit more
creative.” –[P2]
However, some participants wish for more flexi-
bility. They would like to adjust the week plan to-
wards personal preferences, diet choice, fitness goals,
and budget. For example, P5 reports that he used diet
tracking before to optimize his nutritional input and
was missing this kind of feature in the app. Con-
sequently, participants reported on the gap between
their personal routine and the meal plan. By ignoring
breakfast suggestions, P4 represents a typical devia-
tion from the plan. Most participants eat bread for
breakfast, but the app recommends a variety of meals,
ranging from muesli to porridge, to fruit salads for a
change. Moreover, spontaneous eating-out, cravings,
or leftovers lead to the deliberate adaption of the plan.
4.2.3 Preparation
Highly integrated with the meal plan is the provi-
sion of recipes for preparation. Participants value the
recipes provided by the app as an inspirational source.
However, they would further prefer to include their
own recipes as well as other recipe resources, such
as the popular German recipe website ’chefkoch.de’,
which was repeatedly mentioned.
Probing Integrated Household Information Systems for Integrated Food Practices
19
”I don’t think you can add, your own recipes
in the app. For example, when I say: I would
like to make a chicken curry, I need 200 grams
of chicken and so much rice and so much rice
that you can maybe add it.” –[P4]
Further, most of the participants were reluctant
to appropriate the recipe recommendation feature for
leftovers. As the major issue was remarked that
the recommended recipes did not match the physical
fridge content, as the maintenance of the virtual en-
tries was too time-consuming. Thus, they felt they
had to buy too many additional ingredients to cook.
”And that you get dishes suggested that you
can cook from the leftovers, such that you do
not have to go shopping again to get some-
thing.” –[P7]
Even though the feature was not extensively used,
the provided inspiration for leftover-based recipes and
the general idea was appreciated especially in the light
of sustainability and food waste. As with all recipes,
participants adapted them to their personal taste and
ingredients available.
4.2.4 Storage
The most critical feature of an IHIS is the storage.
Participants mentioned the virtual fridge and its po-
tential for food waste reduction repeatedly as a future
strength of the app design.
”I think it’s very positive that when you’re out
and about, you can look at your smartphone
and see what’s missing in the fridge without
having to go home first. Or also not buy-
ing things too much anymore in terms of food
waste that you already had at home.” –[P11]
However, adding and deleting items of the fridge
content was one of the barriers to the appropriation of
this particular feature, claimed as time intensive and
annoying.
”I should just simply transfer the stuff I bought
into the app. It would have to work digitally
somehow.” –[P1]
Asked for ’what could make the virtual fridge
more attractive’, participants articulated a need for au-
tomatization and trade-offs between the best-possible
data and heuristic assumptions by some algorithm’.
This can be, for example, just working with some left-
overs that need to be used, rather than all of them. At
this point, some participants also indicated that the
integration of best-before data or assumptions by the
system could further improve the value of the virtual
fridge.
While the app only supports one user, participants
asked for multiple user support. This was most evi-
dent regarding the fridge and the shopping list, where
multiple household members contribute to shopping
and take on their products, such as snacks, from the
fridge.
”If you have entered the contents of your re-
frigerator and, as in our case, several people
have access to it, one of them grabs a yo-
gurt from it and you are convinced it is still
there. In principle, everyone who uses the
fridge should also maintain the app.” –[P6]
In the current version of the app, the user has to
keep track of the behavior of others, rather than al-
lowing them to co-maintenance of the virtual fridge
content.
5 DISCUSSION
While various IHIS concepts were proposed in re-
search, to the best of our knowledge, there is a lack
of research focusing on the appropriateness of these
systems to support consumer practices. Moreover, the
question arises if the integrated enterprise information
systems are a useful role model for consumer prac-
tices. Against this background, we aim to discuss the
observed usage of the probe as well as the reflection
on it towards design implications.
5.1 Enable an Ecology of IHIS Artefacts
Integrated management information systems often
consist of a variety of software that support the dif-
ferent processes of the organization Zhang (2016).
For example, there are dedicated software systems
that support production planning, automate supply
chain management or standardize customer relations.
Thereby, the different systems are integrated by a
central database as well as software overlapping pro-
cesses.
For the example of food consumption practices,
we see a similar ecology of ICT artifacts, although
the probe itself offered various services in one app.
Our participants used artifacts, ranging from recipe
apps to diet trackers to paper-based shopping lists.
For all these artifacts, they have their reasons, either
because they better fit their practices or simply be-
cause they offer better usability or services. There-
fore, future IHIS design should respect the individual
artifacts choices, but still enable a common data and
service platform for integration. This is important as
integration is perceived as an key feature that reduces
CHIRA 2021 - 5th International Conference on Computer-Human Interaction Research and Applications
20
effort and increases usability. However, for some con-
sumers special apps might be better suited rather than
enforcing the services of the IHIS, e.g., for vegans
Lawo et al. (2020b). For the same reasons, manage-
ment information systems offer flexible architectures
that allow for a selection of the best fitting software
packages. A similar architecture is already used for
fitness apps (Gay and Leijdekkers, 2015), where a sin-
gle platform offers interfaces and data storage to ex-
change data within an ecology of artifacts.
5.2 Diverse Practices Rather than
Optimal Processes
Integrated Business Information Systems are de-
signed to provide optimal processes and therefore
have a rather imperative character (Becker and
Sch
¨
utte, 2004). Although the selection of software
packages or their customization allows a certain adap-
tation to own processes, the best-practices of software
manufacturers are often adopted. Thereby, the intro-
duction of systems is often combined with a restruc-
turing of processes and the organization.
The variety of practices and diverse personal situ-
ations, however, make it very unlikely that users ap-
propriate an imperative IHIS design. This is, for ex-
ample, resembled in consumers who just go shopping
without extensive planning, as they value flexibility
over efficiency or reduction of food waste. More-
over, our results indicate that even the IHIS is adapted
towards the own routines rather than the other way
around. To account for this variety, future IHIS design
should be flexible to serve a variety of practices and
routines, rather than enforcing ’optimal’ food con-
sumption processes. Participants also articulated the
wish for a stronger personalization and consideration
of the personal situation. This, on the one hand, cov-
ers the personalization of their taste preferences, com-
monly bought groceries, budget, or diet goals. But
on the other hand, also more personalization towards
the context, for example, the inclusion of supermar-
ket offers and what is avilable in their neighbourhood
(Lawo et al., 2021).
5.3 Data Exchange Instead of an Extra
Exercise
In the enterprise domain, integrated information sys-
tems are usually integrated into a data exchange
scheme along the whole supply chain. Master data of
products as well as transactions of are exchanged with
connected organizations Becker and Sch
¨
utte (2004).
This enables those organization to make better plan-
ning decisions and streamlines the processes of the
whole supply chain.
In our IHIS probe, consumers need to track and
manage their household stock by hand. Moreover,
other research shows that a lot of applications come
with a manual scanning of data, the search for prod-
uct information, and tedious tracking of consumption
Lawo et al. (2020b). In the IHIS context, the vir-
tual household storage is an essential feature (Angara
et al., 2017; Stevens et al., 2017). However, the time-
consuming work to maintain the fridges content is a
barrier to appropriation. Therefore, future IHIS de-
sign focus on two mutually related areas. First, as
Stevens et al. (2017) propose, IHIS should be con-
nected to the information supply chain of the retail-
ers and producers, e.g. digital receipt to transfer
the master as well as the transaction data. Second,
IHIS should automatize inventory maintenance, e.g.
through machine-learning. The focus should be on
making trade-offs between completely accurate data
and anticipated effort (Fuentes et al., 2019).
6 CONCLUSION
New IHIS concepts offer opportunities to account for
the integrated nature of food practices. In this paper,
we have been concerned with probing IHIS ’in-the-
wild’, to understand the future design and appropria-
tion of this new class of systems within HCI. Results
of our research show how participants embedded the
system in their routines rather than adopting prede-
fined practices. Furthermore, we draw attention to the
automatization and personalization of IHIS design.
Regarding the limitations of this work, first, we
conducted no formal evaluation of the usability,
which could extend the results of the interview study
to better understand how to design and integrate the
relevant features. In addition, the consideration of
food retailers as well as the evaluation of the auto-
mated transfer of data via a digital receipt is missing.
We, therefore, aim to extend the analysis of this study,
especially towards a formal evaluation of the usabil-
ity, as well as the quantitative validation of the usage
and usefulness of the functions of an IHIS. Second,
we want to co-create our own user-centered IHIS de-
sign that better fits the expectations and practices of
the users to further study its appropriation.
REFERENCES
Achananuparp, P., Lim, E.-P., and Abhishek, V. (2018).
Does journaling encourage healthier choices? analyz-
ing healthy eating behaviors of food journalers. In
Probing Integrated Household Information Systems for Integrated Food Practices
21
Proceedings of the 2018 International Conference on
Digital Health, pages 35–44.
Ahmad, Z., Bosch, M., Khanna, N., Kerr, D. A., Boushey,
C. J., Zhu, F., and Delp, E. J. (2016). A mobile food
record for integrated dietary assessment. In Proceed-
ings of the 2nd International Workshop on Multimedia
Assisted Dietary Management, pages 53–62.
Angara, P., Jim
´
enez, M., Agarwal, K., Jain, H., Jain, R.,
Stege, U., Ganti, S., M
¨
uller, H. A., and Ng, J. W.
(2017). Foodie fooderson a conversational agent for
the smart kitchen. In CASCON, pages 247–253.
Arnold, M. (2004). The connected home: probing the ef-
fects and affects of domesticated icts. In PDC, pages
183–186.
Aspray, W., Royer, G., and Ocepek, M. G. (2013). Food
online: An introduction to a complex environment. In
Food in the Internet Age, pages 1–23. Springer.
Ayres, L. (2007). Qualitative research proposals—part iii:
sampling and data collection. Journal of Wound Os-
tomy & Continence Nursing, 34(3):242–244.
Becker, J. and Sch
¨
utte, R. (2004). Handelsinformationssys-
teme. MI Wirtschaftsbuch.
Bossauer, P., Hanschke, S., and Stevens, G. (2018). Mehrw-
erte auf basis digitaler kassenzettel: eine verbraucher-
informatische studie. In Nachhaltiges Wirtschaften im
digitalen Zeitalter, pages 135–150. Springer.
Braun, V. and Clarke, V. (2006). Using thematic analysis
in psychology. Qualitative research in psychology,
3(2):77–101.
Burton, E., Meier, C., Olarte, R., Skeini, H., and Zahan, F.
(2017). Airshare: a food sharing concept. In Proceed-
ings of the 29th Australian Conference on Computer-
Human Interaction, pages 634–639.
Chamberlain, A. and Griffiths, C. (2013). Wild food prac-
tices: understanding the wider implications for design
and hci. Green Food Technology: Ubicomp opportu-
nities for reducing the environmental impacts of food,
Ubicomp.
Comber, R., Ganglbauer, E., Choi, J. H.-j., Hoonhout, J.,
Rogers, Y., O’hara, K., and Maitland, J. (2012). Food
and interaction design: designing for food in everyday
life. In CHI’12 Extended Abstracts on Human Factors
in Computing Systems, pages 2767–2770.
Comber, R., Hoonhout, J., Van Halteren, A., Moynihan, P.,
and Olivier, P. (2013). Food practices as situated ac-
tion: exploring and designing for everyday food prac-
tices with households. In Proceedings of the SIGCHI
conference on human factors in computing systems,
pages 2457–2466.
Dolej
ˇ
sov
´
a, M. and Kera, D. (2016). Fermentation guthub:
Designing for food sustainability in singapore. In Pro-
ceedings of the 2nd International Conference in HCI
and UX Indonesia 2016, pages 69–76.
Eikey, E. V. and Reddy, M. C. (2017). ” it’s definitely been
a journey” a qualitative study on how women with eat-
ing disorders use weight loss apps. In Proceedings of
the 2017 CHI conference on human factors in comput-
ing systems, pages 642–654.
Fuentes, C., Porcheron, M., Fischer, J. E., Costanza, E.,
Malilk, O., and Ramchurn, S. D. (2019). Tracking the
consumption of home essentials. In Proceedings of
the 2019 CHI Conference on Human Factors in Com-
puting Systems, pages 1–13.
Ganglbauer, E., Fitzpatrick, G., and Comber, R. (2013). Ne-
gotiating food waste: Using a practice lens to inform
design. ACM Transactions on Computer-Human In-
teraction (TOCHI), 20(2):1–25.
Ganglbauer, E., Fitzpatrick, G., and Molzer, G. (2012). Cre-
ating visibility: understanding the design space for
food waste. In Proceedings of the 11th International
Conference on Mobile and Ubiquitous Multimedia,
pages 1–10.
Ganglbauer, E., Fitzpatrick, G., Subasi,
¨
O., and
G
¨
uldenpfennig, F. (2014). Think globally, act locally:
a case study of a free food sharing community and
social networking. In Proceedings of the 17th ACM
conference on Computer supported cooperative work
& social computing, pages 911–921.
Gay, V. and Leijdekkers, P. (2015). Bringing health and fit-
ness data together for connected health care: mobile
apps as enablers of interoperability. Journal of medi-
cal Internet research, 17(11):e260.
Graf, B., Kr
¨
uger, M., M
¨
uller, F., Ruhland, A., and Zech, A.
(2015). Nombot: simplify food tracking. In Proceed-
ings of the 14th International Conference on Mobile
and Ubiquitous Multimedia, pages 360–363.
Grimes, A. and Harper, R. (2008). Celebratory technology:
new directions for food research in hci. In Proceed-
ings of the SIGCHI conference on human factors in
computing systems, pages 467–476.
Heitlinger, S., Bryan-Kinns, N., and Comber, R. (2018).
Connected seeds and sensors: co-designing internet
of things for sustainable smart cities with urban food-
growing communities. In Proceedings of the 15th Par-
ticipatory Design Conference: Short Papers, Situated
Actions, Workshops and Tutorial-Volume 2, pages 1–
5.
Holmstr
¨
om, J., Tanskanen, K., and K
¨
am
¨
ar
¨
ainen, V. (1999).
Redesigning the supply chain for internet shopping–
bringing ecr to the households. In Proceedings of the
4th Logistics Research Network Conference, Newcas-
tle, pages 261–267. Citeseer.
Lawo, D., Engelbutzeder, P., Esau, M., and Stevens, G.
(2020a). Networks of practices: Exploring design
opportunities for interconnected practices. In Pro-
ceedings of 18th European Conference on Computer-
Supported Cooperative Work. European Society for
Socially Embedded Technologies (EUSSET).
Lawo, D., Esau, M., Engelbutzeder, P., and Stevens, G.
(2020b). Going vegan: The role (s) of ict in vegan
practice transformation. Sustainability, 12(12):5184.
Lawo, D., Esau, M., and Stevens, G. (2019). Same, but dif-
ferent data-towards integrated food & household ser-
vices. In Workshop ”Digital Consumption” at 14th
International Conference on Wirtschaftsinformatik.
Lawo, D., Neifer, T., Esau, M., and Stevens, G. (2021).
Buying the ‘right’ thing: Designing food recom-
mender systems with critical consumers. In Proceed-
ings of the 2021 CHI Conference on Human Factors
in Computing Systems, CHI ’21, New York, NY, USA.
CHIRA 2021 - 5th International Conference on Computer-Human Interaction Research and Applications
22
Ng, K. H., Shipp, V., Mortier, R., Benford, S., Flintham,
M., and Rodden, T. (2015). Understanding food con-
sumption lifecycles using wearable cameras. Personal
and Ubiquitous Computing, 19(7):1183–1195.
Nicolini, D. (2009). Zooming in and zooming out: A pack-
age of method and theory to study work practices. Or-
ganizational ethnography: Studying the complexities
of everyday life, pages 120–138.
Prost, S., Crivellaro, C., Haddon, A., and Comber, R.
(2018). Food democracy in the making: Designing
with local food networks. In Proceedings of the 2018
CHI conference on human factors in computing sys-
tems, pages 1–14.
Shove, E., Pantzar, M., and Watson, M. (2012). The dy-
namics of social practice: Everyday life and how it
changes. Sage.
Stevens, G., Bossauer, P., Neifer, T., and Hanschke, S.
(2017). Using shopping data to design sustainable
consumer apps. In 2017 Sustainable Internet and ICT
for Sustainability (SustainIT), pages 1–3. IEEE.
Warde, A. (2018). Changing tastes? the evolution of dining
out in england. Gastronomica, 18(4):1–12.
Zhang, Y. (2016). Management information system. In
2017 2nd International Conference on Machinery,
Electronics and Control Simulation (MECS 2017). At-
lantis Press.
Probing Integrated Household Information Systems for Integrated Food Practices
23