The Need to Collaborate: Opportunities for Human and AI Co-workers

Anja Hornikel, Christian Greiner, Thomas Peisl

2021

Abstract

Researchers studying the development of modern economies and their workforce agree that the work of professionals may change profoundly in the future. Technology is seen as the main driver of this change, especially machine learning and artificial intelligence (AI). The biggest benefits can be most likely achieved by complementary use of human and AI capabilities and intelligence. This qualitative study investigates what potential collaboration concepts can look like and how collaboration is evaluated by the human. The aim is to identify potential, beneficial collaboration concepts with AI and to gain a better understanding of the influencing factors on user acceptance. The results show that the evaluation of potential collaboration appears to be a process including two phases. In general, many different aspects influence the evaluation of the collaboration concept in this process, but not all aspects seem to have an effect at the same time. 10 qualitative interviews are conducted and to narrow the scope of this research the focus lies on academic professionals, namely knowledge workers such as consultants.

Paper Citation

in Harvard Style

Hornikel A., Greiner C. and Peisl T. (2021). The Need to Collaborate: Opportunities for Human and AI Co-workers. In Proceedings of the 5th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA, ISBN 978-989-758-538-8, pages 139-148. DOI: 10.5220/0010643700003060

in Bibtex Style

@conference{chira21,
author={Anja Hornikel and Christian Greiner and Thomas Peisl},
title={The Need to Collaborate: Opportunities for Human and AI Co-workers},
booktitle={Proceedings of the 5th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,},
year={2021},
pages={139-148},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010643700003060},
isbn={978-989-758-538-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 5th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,
TI - The Need to Collaborate: Opportunities for Human and AI Co-workers
SN - 978-989-758-538-8
AU - Hornikel A.
AU - Greiner C.
AU - Peisl T.
PY - 2021
SP - 139
EP - 148
DO - 10.5220/0010643700003060