A Teamwork Tool to Support Group Work in Online-based Higher Education: Exploring User Experience and the Use of Support Mechanisms by Students

Jessica Brandenburger, Monique Janneck

2021

Abstract

Teamwork is often used in online and blended courses. However, numerous problems can arise within computer-supported groups. In this paper we present a tool for supporting teamwork in computer-based collaborative learning (CSCL) in higher education. The tool was implemented as a Moodle plugin and combines automatic analyses of student behavior as well as students’ self-reports on their teamwork. The tool was evaluated in two field tests by students of an online and a blended learning course. Surveys, group discussions, and log file analysis were used as evaluation methods. The teamwork tool was rated positively in terms of usability and visual aesthetics. Functions that reflect participation of group members and task deadlines turned out to be very useful for students. In general, students consented to the automatic analysis of their learning behavior. Based on the results of our studies, we derive design implications as well as suggestions for improving functionalities to support students’ teamwork online.

Paper Citation

in Harvard Style

Brandenburger J. and Janneck M. (2021). A Teamwork Tool to Support Group Work in Online-based Higher Education: Exploring User Experience and the Use of Support Mechanisms by Students. In Proceedings of the 17th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 978-989-758-536-4, pages 27-40. DOI: 10.5220/0010653100003058

in Bibtex Style

@conference{webist21,
author={Jessica Brandenburger and Monique Janneck},
title={A Teamwork Tool to Support Group Work in Online-based Higher Education: Exploring User Experience and the Use of Support Mechanisms by Students},
booktitle={Proceedings of the 17th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2021},
pages={27-40},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010653100003058},
isbn={978-989-758-536-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 17th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - A Teamwork Tool to Support Group Work in Online-based Higher Education: Exploring User Experience and the Use of Support Mechanisms by Students
SN - 978-989-758-536-4
AU - Brandenburger J.
AU - Janneck M.
PY - 2021
SP - 27
EP - 40
DO - 10.5220/0010653100003058