The Current State of User Experience Practices in South African Organisations

Trevor Chawana, Funmi Adebesin

2021

Abstract

Incorporating user experience design (UXD) into systems development processes can give an organisation a competitive advantage over its rivals. However, the number of South African organisations that have embedded UXD into their systems development processes was historically low. This paper reports on the extent to which a selection of South African organisations has incorporated UXD practices into their systems development processes. Interviews were conducted with participants in four organisations. The results showed that the landscape of UXD practices is improving in South Africa.

Paper Citation

in Harvard Style

Chawana T. and Adebesin F. (2021). The Current State of User Experience Practices in South African Organisations. In Proceedings of the 5th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA, ISBN 978-989-758-538-8, pages 81-89. DOI: 10.5220/0010677800003060

in Bibtex Style

@conference{chira21,
author={Trevor Chawana and Funmi Adebesin},
title={The Current State of User Experience Practices in South African Organisations},
booktitle={Proceedings of the 5th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,},
year={2021},
pages={81-89},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010677800003060},
isbn={978-989-758-538-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 5th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,
TI - The Current State of User Experience Practices in South African Organisations
SN - 978-989-758-538-8
AU - Chawana T.
AU - Adebesin F.
PY - 2021
SP - 81
EP - 89
DO - 10.5220/0010677800003060