![](bg3.png)
Thus, you can imagine the potential return on
investment in improvement, especially considering
that the number of deliveries in most industries
continues to grow rapidly.
Most often, the introduction of goods pick-up
services and the installation of postamates are used
to solve the problem of the last mile at present. This
eliminates some problems, shifting the responsibility
to consumers. This can also significantly reduce the
amount of time that couriers spend on the road, since
they only need to visit several selected pick-up
points, and not several residential addresses.
This saves time twice, since often when people
do not open the door to receive a parcel, it is
delivered to the nearest pick-up point for receiving
or re-attempt delivery the next day.
4 LIMITATIONS
But, unfortunately, in Russia, this solution to the
problem of the last mile has little possibility of
implementation at the moment. Pick-up points and
postamates are still very unevenly developed, for
example, according to open data from the Moscow
government, which we were able to analyze, the
percentage of penetration in the Moscow region is
56%, and for the Krasnoyarsk region it’s only 6%.
According to M.S. Logachev, the work process
of modern companies requires an IT infrastructure,
providing not only data transfer, but also the ability
to make decisions and perform various business
operations, that can be considered as a structural
approach to systematizing processes. (Logachev M
S, Voronin I V, Britvina V V, Tichtchenko S А and
Altoukhov A V 2020 Local Area Network
Monitoring: The Issue of Broadcast Storm.
International Journal of Advanced Trends in
Computer Science and Engineering 9 4216-4222)
5 A SOLUTION TO THE
PROBLEM OF THE LAST MILE
IN RUSSIA
To solve this problem, a web application was
developed, the main competitive advantage of which
is direct access between the courier and the client
without intermediaries in the form of a company.
Common thing for courier services is when a
customer has a problem, they are sent to the support
service of the company, which cannot solve the
problem promptly, which reduces the customer's
loyalty. Another advantage is the ability of
customers to share GPS coordinates for quick
adaptation of couriers to their movements, the
courier will be able to find out how far from the
place of delivery or dispatch the customer is before
heading to it. Also, if we take into account the fact
that the application is designed exclusively for
courier services that deliver documents and / or
small-sized cargo, it will allow the courier to see
how far away his current customers are on the map.
And if, for example, one of the customers is within
walking distance from the courier and is ready to
accept the order, then he can do it without waiting
for the courier to arrive at the place of delivery or
dispatch, which will increase the key performance
indicators of the courier.
After registration, the user sees the adaptation
screen, which immerses him in the application.
When a user launches an application for the first
time, the adaptation process increases its value and
provides instructions that highlight key advantages
and functions. Next, the user places an order through
the application, choosing a convenient time for its
delivery and dispatch. Also, when placing an order,
the customer can choose to enable or disable the
geolocation tracking function. The courier also
monitors the customer's location before delivery to
optimize routes.
The latest web development technologies were
used, and we divide them into the following groups
while creating the application.
5.1 Interface Generation and Data
Processing
JavaScript / ES2020 is a multi-paradigm
programming language. Supports object-oriented,
imperative and functional styles. It is an
implementation of the ECMAScript specification.
SASS / SCSS is a CSS-based metalanguage
designed to increase the level of abstraction of CSS
code and simplify cascading style sheet files.
5.2 Organization of Development and
Uploading to the Server (Devops)
Docker is a software for automating the deployment
and management of applications in environments
with containerization support, application
containerizer.
Docker-compose is a tool designed to help define
and share multi-container (microservice
architecture) applications. With Compose, you can
create a YAML file to define your services and start
Formation of an Information and Digital Structure to Ensure the Functioning of Enterprises
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