Using Lean Personas to the Description of UX-related Requirements: A Study with Software Startup Professionals

Gabriel Teixeira, Luciana Zaina

2022

Abstract

User experience (UX) is a quality requirement widely discussed by software developers. Organizations have targeted to offer software features that carry value to the audience. For software startups, UX-related requirements can represent a competitive edge in their fast-paced environment with constant time pressures and limited resources. However, software startup professionals often have little experience and lack knowledge about UX techniques. Lean persona technique emerges as a slim form of constructing personas to allow the description of end-users needs. In this paper, we investigated the use of the lean persona technique with 21 software professionals, 10 and 11 from software startups and established companies respectively. We carried out a comparison to see whether the startup professionals use the technique in a different way from the established company professionals. Our results revealed that the professionals of both groups used the technique for similar purposes and wrote up UX-related requirements in different levels of abstraction. They also reported positive feedback about the technique acceptance. We saw that the participants’ characteristics as years of experience, prior knowledge about personas technique, or the fact of working in startups did not have an influence on the technique acceptance.

Paper Citation

in Harvard Style

Teixeira G. and Zaina L. (2022). Using Lean Personas to the Description of UX-related Requirements: A Study with Software Startup Professionals. In Proceedings of the 24th International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-758-569-2, pages 211-222. DOI: 10.5220/0011033200003179

in Bibtex Style

@conference{iceis22,
author={Gabriel Teixeira and Luciana Zaina},
title={Using Lean Personas to the Description of UX-related Requirements: A Study with Software Startup Professionals},
booktitle={Proceedings of the 24th International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2022},
pages={211-222},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011033200003179},
isbn={978-989-758-569-2},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 24th International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - Using Lean Personas to the Description of UX-related Requirements: A Study with Software Startup Professionals
SN - 978-989-758-569-2
AU - Teixeira G.
AU - Zaina L.
PY - 2022
SP - 211
EP - 222
DO - 10.5220/0011033200003179