Let’s Play! or Don’t? The Impact of UX and Usability on the Adoption of a Game-based Student Response System

Myrian Rodrigues, Barbara Nery, Miguel Castro, Victor Klisman, José Duarte, Bruno Gadelha, Tayana Conte

2022

Abstract

Remote teaching emerged as an alternative to face-to-face classes during the COVID-19 pandemic. In this scenario, teachers adopt formative assessments through different approaches. One of these approaches is Game-based Student Response Systems (GSRS). Kahoot! is a prominent GSRS widely adopted in the educational context. Previous studies investigated the effects and use of Kahoot! by students. Still, none of them reports the teachers’ perception of its Usability and User Experience (UX), attributes that influence the tool’s adoption. This paper presents the usability and UX evaluation of Kahoot! from the point of view of teachers and students. To comparatively visualize the difference in the experience of the two profiles of platform users, we included five students and five teachers in the study. The evaluation results showed that teachers were more dissatisfied, although the positive and negative emotions were similar for the two profiles. We then conducted interviews with the teachers to understand the motives behind their dissatisfaction. The interviews helped us determine which aspects related to usability and UX teachers perceived as critical during the use of Kahoot!.

Paper Citation

in Harvard Style

Rodrigues M., Nery B., Castro M., Klisman V., Duarte J., Gadelha B. and Conte T. (2022). Let’s Play! or Don’t? The Impact of UX and Usability on the Adoption of a Game-based Student Response System. In Proceedings of the 14th International Conference on Computer Supported Education - Volume 1: CSEDU, ISBN 978-989-758-562-3, pages 273-280. DOI: 10.5220/0011065800003182

in Bibtex Style

@conference{csedu22,
author={Myrian Rodrigues and Barbara Nery and Miguel Castro and Victor Klisman and José Duarte and Bruno Gadelha and Tayana Conte},
title={Let’s Play! or Don’t? The Impact of UX and Usability on the Adoption of a Game-based Student Response System},
booktitle={Proceedings of the 14th International Conference on Computer Supported Education - Volume 1: CSEDU,},
year={2022},
pages={273-280},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011065800003182},
isbn={978-989-758-562-3},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 14th International Conference on Computer Supported Education - Volume 1: CSEDU,
TI - Let’s Play! or Don’t? The Impact of UX and Usability on the Adoption of a Game-based Student Response System
SN - 978-989-758-562-3
AU - Rodrigues M.
AU - Nery B.
AU - Castro M.
AU - Klisman V.
AU - Duarte J.
AU - Gadelha B.
AU - Conte T.
PY - 2022
SP - 273
EP - 280
DO - 10.5220/0011065800003182