The Role of Marketplaces for the Transformation from Robotic Process Automation to Intelligent Process Automation

Thomas Neifer, Thomas Neifer, Thomas Neifer, Paul Bossauer, Paul Bossauer, Paul Bossauer, Dennis Lawo, Dennis Lawo, Robert Volkening, Andreas Gadatsch, Andreas Gadatsch

2022

Abstract

The corporate landscape is experiencing an increasing change in business models due to digitization. An increasing availability of data along the business processes enhance the opportunities for process automation. Technologies such as Robotic Process Automation (RPA) are widely used for business process optimization, but as a side effect an increase in stand-alone solutions and a lack of holistic approaches can be observed. Intelligent Process Automation (IPA) is said to support more complex processes and enable automated decision-making, but due to the lack of connectors makes the implementation difficult. RPA marketplaces can be a bridging technology to help companies implement Intelligent Process Automation. This paper explores the drivers and challenges for the adoption of RPA marketplaces to realize IPA. For this purpose, we conducted ten expert interviews with decision makers and IT staff from the process automation sector.

Paper Citation

in Harvard Style

Neifer T., Bossauer P., Lawo D., Volkening R. and Gadatsch A. (2022). The Role of Marketplaces for the Transformation from Robotic Process Automation to Intelligent Process Automation. In Proceedings of the 19th International Conference on Smart Business Technologies - Volume 1: ICSBT, ISBN 978-989-758-587-6, pages 15-25. DOI: 10.5220/0011146200003280

in Bibtex Style

@conference{icsbt22,
author={Thomas Neifer and Paul Bossauer and Dennis Lawo and Robert Volkening and Andreas Gadatsch},
title={The Role of Marketplaces for the Transformation from Robotic Process Automation to Intelligent Process Automation},
booktitle={ Proceedings of the 19th International Conference on Smart Business Technologies - Volume 1: ICSBT,},
year={2022},
pages={15-25},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011146200003280},
isbn={978-989-758-587-6},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 19th International Conference on Smart Business Technologies - Volume 1: ICSBT,
TI - The Role of Marketplaces for the Transformation from Robotic Process Automation to Intelligent Process Automation
SN - 978-989-758-587-6
AU - Neifer T.
AU - Bossauer P.
AU - Lawo D.
AU - Volkening R.
AU - Gadatsch A.
PY - 2022
SP - 15
EP - 25
DO - 10.5220/0011146200003280