UX- for Smart-PSS: Towards a Context-aware Framework

Angela Carrera-Rivera, Felix Larrinaga, Ganix Lasa, Giovanna Martinez-Arellano

2022

Abstract

Smart-product service systems are a business strategy that combines product and service into one value proposition. The user experience of digital services and the smart product can be a clear differentiator among competitors to achieve economically sustainable solutions. Hence, offering a more personalized experience is an important aspect of S-PSS. This paper aims to provide a theoretical framework for a context-aware user experience in S-PSS by providing adaptive and personalized services to the users according to their needs in a given context, by exploiting the digital capabilities of smart products and referring to the use of recommendation systems. The paper presents an application scenario using a smart-wearable as an example of a product-oriented PSS to better describe the framework and each component while stating the future challenges.

Paper Citation

in Harvard Style

Carrera-Rivera A., Larrinaga F., Lasa G. and Martinez-Arellano G. (2022). UX- for Smart-PSS: Towards a Context-aware Framework. In Proceedings of the 6th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA, ISBN 978-989-758-609-5, pages 113-120. DOI: 10.5220/0011379700003323

in Bibtex Style

@conference{chira22,
author={Angela Carrera-Rivera and Felix Larrinaga and Ganix Lasa and Giovanna Martinez-Arellano},
title={UX- for Smart-PSS: Towards a Context-aware Framework},
booktitle={Proceedings of the 6th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,},
year={2022},
pages={113-120},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011379700003323},
isbn={978-989-758-609-5},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 6th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,
TI - UX- for Smart-PSS: Towards a Context-aware Framework
SN - 978-989-758-609-5
AU - Carrera-Rivera A.
AU - Larrinaga F.
AU - Lasa G.
AU - Martinez-Arellano G.
PY - 2022
SP - 113
EP - 120
DO - 10.5220/0011379700003323