Providing Personalised Recommendations of Critical Incident Narratives in a Cross-platform Mobile Application

Tim Wenzel, Doris Fetscher, Wolfgang Golubski, Susanne Klein, Rainer Wasinger

2022

Abstract

This work describes the design and implementation of a cross-platform mobile application that has been created to provide users with personalised recommendations of Critical Incident (CI) narratives. CIs provide brief descriptions of situations in which misunderstandings arise as a result of the cultural differences of the interacting parties. They are useful for increasing intercultural awareness. This paper describes the design and implementation of the mobile application called ‘Nils2Go’. The main focus is the personalisation strategy that is employed in the recommendation of CIs, and the identification and use of user demographic characteristics that can be utilised to further personalise a retrieved list of CI narratives.

Paper Citation

in Harvard Style

Wenzel T., Fetscher D., Golubski W., Klein S. and Wasinger R. (2022). Providing Personalised Recommendations of Critical Incident Narratives in a Cross-platform Mobile Application. In Proceedings of the 6th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA, ISBN 978-989-758-609-5, pages 137-144. DOI: 10.5220/0011528400003323

in Bibtex Style

@conference{chira22,
author={Tim Wenzel and Doris Fetscher and Wolfgang Golubski and Susanne Klein and Rainer Wasinger},
title={Providing Personalised Recommendations of Critical Incident Narratives in a Cross-platform Mobile Application},
booktitle={Proceedings of the 6th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,},
year={2022},
pages={137-144},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011528400003323},
isbn={978-989-758-609-5},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 6th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,
TI - Providing Personalised Recommendations of Critical Incident Narratives in a Cross-platform Mobile Application
SN - 978-989-758-609-5
AU - Wenzel T.
AU - Fetscher D.
AU - Golubski W.
AU - Klein S.
AU - Wasinger R.
PY - 2022
SP - 137
EP - 144
DO - 10.5220/0011528400003323