The Relationship Between Job Satisfaction and Mental Workload Among Health Workers During the COVID-19 Pandemic in the Abiansemal District

Putu Patni, I Nuryanto, I Adiana, Ni Agustini

2022

Abstract

Mental workload is workload due to the activity of using the human brain or mind. Job satisfaction is a person's emotional state after comparing their perceived performance and results with their expectations. Health workers are at the frontline in providing services during the COVID-19 pandemic. Mental workload is an important factor affecting the services provided by health workers. This study aimed to examine the relationship between the mental workload and job satisfaction of health workers during the COVID-19 pandemic in the Abiansemal district, Bali. This was a quantitative study using a correlation cross-sectional design. A total of 83 health workers were selected through stratified sampling. Data were collected using an online questionnaire. Data collection was conducted in May 2022. Data were analyzed using descriptive statistics to measure the job satisfaction and mental workload of health workers during the COVID-19 pandemic. A Chi-square test was conducted to analyze the relationship between job satisfaction and mental workload. The results showed that the majority of health workers had moderate (50.6%) and heavy (49.4%) mental workloads. It also showed a significant relationship between job satisfaction and mental workload (p = 0.004). Job satisfaction is a very important aspect that needs to be improved to reduce mental workload, which can be done by providing rewards and supporting facilities and infrastructure for health services.

Paper Citation

in Harvard Style

Patni P., Nuryanto I., Adiana I. and Agustini N. (2022). The Relationship Between Job Satisfaction and Mental Workload Among Health Workers During the COVID-19 Pandemic in the Abiansemal District. In Proceedings of the 2nd Bali Biennial International Conference on Health Sciences - Volume 1: Bali BICHS; ISBN 978-989-758-625-5, SciTePress, pages 82-87. DOI: 10.5220/0011950200003576

in Bibtex Style

@conference{bali bichs22,
author={Putu Patni and I Nuryanto and I Adiana and Ni Agustini},
title={The Relationship Between Job Satisfaction and Mental Workload Among Health Workers During the COVID-19 Pandemic in the Abiansemal District},
booktitle={Proceedings of the 2nd Bali Biennial International Conference on Health Sciences - Volume 1: Bali BICHS},
year={2022},
pages={82-87},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011950200003576},
isbn={978-989-758-625-5},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd Bali Biennial International Conference on Health Sciences - Volume 1: Bali BICHS
TI - The Relationship Between Job Satisfaction and Mental Workload Among Health Workers During the COVID-19 Pandemic in the Abiansemal District
SN - 978-989-758-625-5
AU - Patni P.
AU - Nuryanto I.
AU - Adiana I.
AU - Agustini N.
PY - 2022
SP - 82
EP - 87
DO - 10.5220/0011950200003576
PB - SciTePress