Research on the Influence of Community Service Level and Management System on Residents' Awareness of Community Governance

Hongmei Li

2022

Abstract

The government plays a leading role in community governance, and the dynamic role of individual residents can not be underestimated. Residents’ participating in community governance is the most micro form of citizens’ participating in social affairs. How to guide and organize residents to actively participate in community governance and effectively improve residents’ community governance ability is an important topic in the grass-roots departments of the government. Firstly, this paper takes 18-65 years old community residents in Mentougou District of Beijing as the research object, and carries out a questionnaire survey. The questionnaire has three groups of scales, including 13 observable variables. Then, based on the questionnaire survey data, using the structural equation model, this paper carefully probes into the influence path between the three latent variables of management system cognition (MC), service level satisfaction (SS) and community governance awareness (GA), analyzes the direct effect, indirect effect and total effect between the variables, and draws a relatively reasonable conclusion. Finally, based on the analysis conclusion, this paper puts forward relevant policy suggestions for government management departments from the aspects of improving service level, strengthening autonomous management, introducing incentive mechanism, paying attention to community education and so on.

Paper Citation

in Harvard Style

Li H. (2022). Research on the Influence of Community Service Level and Management System on Residents' Awareness of Community Governance. In Proceedings of the 2nd International Conference on Public Management and Big Data Analysis - Volume 1: PMBDA; ISBN 978-989-758-658-3, SciTePress, pages 172-178. DOI: 10.5220/0012071600003624

in Bibtex Style

@conference{pmbda22,
author={Hongmei Li},
title={Research on the Influence of Community Service Level and Management System on Residents' Awareness of Community Governance},
booktitle={Proceedings of the 2nd International Conference on Public Management and Big Data Analysis - Volume 1: PMBDA},
year={2022},
pages={172-178},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012071600003624},
isbn={978-989-758-658-3},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd International Conference on Public Management and Big Data Analysis - Volume 1: PMBDA
TI - Research on the Influence of Community Service Level and Management System on Residents' Awareness of Community Governance
SN - 978-989-758-658-3
AU - Li H.
PY - 2022
SP - 172
EP - 178
DO - 10.5220/0012071600003624
PB - SciTePress