Study on Satisfaction with Basic Public Services in Harbin City

Kexin Li

2022

Abstract

The analysis of residents’ satisfaction is one of the important indicators of the government’s basic public service supply. In this paper, a questionnaire is selected to collect the satisfaction of residents in Harbin city about 22 basic public services in 9 aspects, and the factors affecting the satisfaction are analyzed empirically by factor analysis and multiple linear regression model, based on which countermeasures to improve the satisfaction of basic public services are proposed, so that the satisfaction of basic public services in Harbin city can be further improved.

Paper Citation

in Harvard Style

Li K. (2022). Study on Satisfaction with Basic Public Services in Harbin City. In Proceedings of the 2nd International Conference on Public Management and Big Data Analysis - Volume 1: PMBDA; ISBN 978-989-758-658-3, SciTePress, pages 218-224. DOI: 10.5220/0012072400003624

in Bibtex Style

@conference{pmbda22,
author={Kexin Li},
title={Study on Satisfaction with Basic Public Services in Harbin City},
booktitle={Proceedings of the 2nd International Conference on Public Management and Big Data Analysis - Volume 1: PMBDA},
year={2022},
pages={218-224},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012072400003624},
isbn={978-989-758-658-3},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd International Conference on Public Management and Big Data Analysis - Volume 1: PMBDA
TI - Study on Satisfaction with Basic Public Services in Harbin City
SN - 978-989-758-658-3
AU - Li K.
PY - 2022
SP - 218
EP - 224
DO - 10.5220/0012072400003624
PB - SciTePress