Framework for IT Project Management During the COVID-19 Pandemic

Victoria Marciano, Tevin Moodley

2023

Abstract

The COVID-19 pandemic has resulted in many restrictions enforced in our daily lives in an attempt to curb the virus and protect people. However, there are many scenarios in which working from home is not possible. The pandemic has also caused the distribution of misinformation, resulting in behaviours that affect the health and safety of employees. This paper aims to discuss the effect of COVID-19 on Information Technology (IT) Project Management and formulate a framework to assist organisations in effectively handling the management of IT projects during future similar events. Three areas of concern were identified from a literature review: The management of physical space to prevent the spread of disease and ensuring that service level agreements with clients contain clauses pertaining to provided services under extreme conditions such as a pandemic. Secondly, the people management aspect ensures employees are productive and placed in teams where they are most effective. Finally, the Agile approach used as a whole ensures that the organisation is always prepared to deal with change. This paper combines these concepts to provide a framework that tackles the problems that arise in the management of IT projects during COVID-19 and any future similar crises.

Paper Citation

in Harvard Style

Marciano V. and Moodley T. (2023). Framework for IT Project Management During the COVID-19 Pandemic. In Proceedings of the 5th International Conference on Finance, Economics, Management and IT Business - Volume 1: FEMIB, ISBN 978-989-758-646-0, SciTePress, pages 68-75. DOI: 10.5220/0011756600003494

in Bibtex Style

@conference{femib23,
author={Victoria Marciano and Tevin Moodley},
title={Framework for IT Project Management During the COVID-19 Pandemic},
booktitle={Proceedings of the 5th International Conference on Finance, Economics, Management and IT Business - Volume 1: FEMIB,},
year={2023},
pages={68-75},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011756600003494},
isbn={978-989-758-646-0},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 5th International Conference on Finance, Economics, Management and IT Business - Volume 1: FEMIB,
TI - Framework for IT Project Management During the COVID-19 Pandemic
SN - 978-989-758-646-0
AU - Marciano V.
AU - Moodley T.
PY - 2023
SP - 68
EP - 75
DO - 10.5220/0011756600003494
PB - SciTePress