Modelling Digital Maturity for SMEs

Niccolò Ulderico Re, Antonio Ghezzi, Raffaello Balocco, Andrea Rangone

2023

Abstract

SMEs still suffer from a significant delay in digitalization compared to their larger counterparts. In order to develop effective public policies and digitization strategies, it is necessary to have tools that make it possible to assess the state of digitization of SMEs: digital maturity models. Literature review reveals a preponderance of tools developed for large firms or manufacturing SMEs. Applying multiple case study research, the present study models the behavior of the SMEs into a comprehensive maturity model. The contribution of this work is twofold. On one hand it confirms dimensions already considered as the subject of analysis by other researchers, strengthening their positions and completing them with some additional details. On the other hand, keeping in mind SMEs’ inherent variety, the originality of this study lies in the quest for a tailor-made assessment of the digitalization of SMEs.

Paper Citation

in Harvard Style

Re N., Ghezzi A., Balocco R. and Rangone A. (2023). Modelling Digital Maturity for SMEs. In Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-648-4, SciTePress, pages 538-545. DOI: 10.5220/0011828200003467

in Bibtex Style

@conference{iceis23,
author={Niccolò Ulderico Re and Antonio Ghezzi and Raffaello Balocco and Andrea Rangone},
title={Modelling Digital Maturity for SMEs},
booktitle={Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2023},
pages={538-545},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011828200003467},
isbn={978-989-758-648-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Modelling Digital Maturity for SMEs
SN - 978-989-758-648-4
AU - Re N.
AU - Ghezzi A.
AU - Balocco R.
AU - Rangone A.
PY - 2023
SP - 538
EP - 545
DO - 10.5220/0011828200003467
PB - SciTePress