An Analysis of Privacy Issues and Policies of eHealth Apps

Omar Haggag, John Grundy, Mohamed Abdelrazek

2024

Abstract

Privacy issues in mobile apps have become a key concern of researchers, practitioners and users. We carried out a large-scale analysis of eHealth app user reviews to identify their key privacy concerns. We then analysed eHealth app privacy policies to assess if such concerns are actually addressed in these policies, and if the policies are clearly understood by end users. We found that many eHealth app privacy policies are imprecise, complex, require substantial effort to read, and require high reading ability from app users. We formulated several recommendations for developers to help address issues with app privacy concerns and app privacy policy construction. We developed a prototype tool to aid developers in considering and addressing these issues when developing their app privacy behaviours and policies.

Paper Citation

in Harvard Style

Haggag O., Grundy J. and Abdelrazek M. (2024). An Analysis of Privacy Issues and Policies of eHealth Apps. In Proceedings of the 19th International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE; ISBN 978-989-758-696-5, SciTePress, pages 422-433. DOI: 10.5220/0012635000003687

in Bibtex Style

@conference{enase24,
author={Omar Haggag and John Grundy and Mohamed Abdelrazek},
title={An Analysis of Privacy Issues and Policies of eHealth Apps},
booktitle={Proceedings of the 19th International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE},
year={2024},
pages={422-433},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012635000003687},
isbn={978-989-758-696-5},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 19th International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE
TI - An Analysis of Privacy Issues and Policies of eHealth Apps
SN - 978-989-758-696-5
AU - Haggag O.
AU - Grundy J.
AU - Abdelrazek M.
PY - 2024
SP - 422
EP - 433
DO - 10.5220/0012635000003687
PB - SciTePress