Software Engineers Engagement and Job Satisfaction: A Survey with Practitioners Working Remotely in a Public Organization

Lidiany Cerqueira, Lidiany Cerqueira, Lourene Nunes, Viviane Malheiros, Renan Guerra, Beatriz Santana, Rodrigo Spínola, Manoel Mendonça, José Santos

2024

Abstract

Context: Work engagement is related to a positive fulfilling work-related mental state. Job satisfaction refers to how professionals are satisfied with their work. Measuring work engagement and job satisfaction can help organizations to foster employee productivity, as they are related. Objective: This study aims to analyze the work engagement and job satisfaction of software practitioners working in remote environment in a public organization. Method: We assess the engagement and job satisfaction of software professionals at a large governmental software organization. We surveyed a group of 148 employees and performed a quantitative and qualitative analysis of the responses. Results: The respondents reported good level of engagement and job satisfaction, 63% of them would recommend their team to a friend. The survey also reveals that career development, psychological safety, team, management and rewards, benefits, meeting planning, and social interactions are the factors that most affect the satisfaction of software professionals. Conclusion: The results of this study can help software organizations in fostering workplace improvement and satisfaction of software development teams. For researchers, results provide a grounded view of work engagement and job satisfaction, guiding new research efforts aligned with the demands and current context as experienced by practitioners. For practitioners, the identified factors provide empirical reference for improving work environments. We summarized them in a cheat sheet frame.

Paper Citation

in Harvard Style

Cerqueira L., Nunes L., Malheiros V., Guerra R., Santana B., Spínola R., Mendonça M. and Santos J. (2024). Software Engineers Engagement and Job Satisfaction: A Survey with Practitioners Working Remotely in a Public Organization. In Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-692-7, SciTePress, pages 65-76. DOI: 10.5220/0012676400003690

in Bibtex Style

@conference{iceis24,
author={Lidiany Cerqueira and Lourene Nunes and Viviane Malheiros and Renan Guerra and Beatriz Santana and Rodrigo Spínola and Manoel Mendonça and José Santos},
title={Software Engineers Engagement and Job Satisfaction: A Survey with Practitioners Working Remotely in a Public Organization},
booktitle={Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2024},
pages={65-76},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012676400003690},
isbn={978-989-758-692-7},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Software Engineers Engagement and Job Satisfaction: A Survey with Practitioners Working Remotely in a Public Organization
SN - 978-989-758-692-7
AU - Cerqueira L.
AU - Nunes L.
AU - Malheiros V.
AU - Guerra R.
AU - Santana B.
AU - Spínola R.
AU - Mendonça M.
AU - Santos J.
PY - 2024
SP - 65
EP - 76
DO - 10.5220/0012676400003690
PB - SciTePress