Trust and Risk Management Interplay: A Review in the Digital Context

Julija Saveljeva

2025

Abstract

This paper provides a comprehensive overview of previous studies on the relationship between trust and risk management in the digital environment, highlighting multiple ways trust elements can enhance risk management practices. PRISMA 2020 methodology was used to perform this analysis, and 281 papers retrieved from Scopus and Web of Science databases were examined. 45 papers selected based on specific inclusion and exclusion criteria formed the foundation of this study. The main research findings are: 1. A strong, mutual relationship exists between trust and perceived risk. Increased trust reduces perceived risk and leads to more user adoption and engagement with digital services. In turn, higher perceived risk lowers trust and discourages the adoption. 2. Trust integration into assessments for decision-making improves risk management by enhancing accuracy, fairness, and uncertainty handling in online environments. 3. Since the trust is dynamic by its nature, its regular reassessments are important. 4. Furthermore, even when cooperating with trusted services and platforms, it is necessary to continuously monitor providers to avoid over-reliance risks.

Paper Citation

in Harvard Style

Saveljeva J. (2025). Trust and Risk Management Interplay: A Review in the Digital Context. In Proceedings of the 7th International Conference on Finance, Economics, Management and IT Business - Volume 1: FEMIB; ISBN 978-989-758-748-1, SciTePress, pages 189-196. DOI: 10.5220/0013344200003956

in Bibtex Style

@conference{femib25,
author={Julija Saveljeva},
title={Trust and Risk Management Interplay: A Review in the Digital Context},
booktitle={Proceedings of the 7th International Conference on Finance, Economics, Management and IT Business - Volume 1: FEMIB},
year={2025},
pages={189-196},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013344200003956},
isbn={978-989-758-748-1},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 7th International Conference on Finance, Economics, Management and IT Business - Volume 1: FEMIB
TI - Trust and Risk Management Interplay: A Review in the Digital Context
SN - 978-989-758-748-1
AU - Saveljeva J.
PY - 2025
SP - 189
EP - 196
DO - 10.5220/0013344200003956
PB - SciTePress