S4BP: An Approach for Assessing Business Process Stability

Hajer Ben Haj Ayech, Hajer Ben Haj Ayech, Ricardo Martinho, Sonia Ayachi Ghannouchi, Sonia Ayachi Ghannouchi

2025

Abstract

Achieving business process (BP) stability is a fundamental objective for organizations, pursued for a variety of reasons including consistency in operations and product/service delivery, reduced costs and rework, and clear metrics for process improvement. Nevertheless, the subject has received little attention in research, from vague definitions to mingled concepts involving BP flexibility and changes. This paper addresses the stability of BP in the context of Business Process Management (BPM). Specifically, it proposes a clearer definition of BP stability, as well as a step-by-step Stability for Business Processes approach (S4BP) based on Process Mining techniques to evaluate and predict stability for a certain BP. The proposed approach is demonstrated through a software implementation in the form of a ProM plugin, and validated using a case study with public datasets from the Business Process Improvement (BPI) Challenge.

Paper Citation

in Harvard Style

Ayech H., Martinho R. and Ghannouchi S. (2025). S4BP: An Approach for Assessing Business Process Stability. In Proceedings of the 20th International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE; ISBN 978-989-758-742-9, SciTePress, pages 208-216. DOI: 10.5220/0013427600003928

in Bibtex Style

@conference{enase25,
author={Hajer Ayech and Ricardo Martinho and Sonia Ghannouchi},
title={S4BP: An Approach for Assessing Business Process Stability},
booktitle={Proceedings of the 20th International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE},
year={2025},
pages={208-216},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013427600003928},
isbn={978-989-758-742-9},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 20th International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE
TI - S4BP: An Approach for Assessing Business Process Stability
SN - 978-989-758-742-9
AU - Ayech H.
AU - Martinho R.
AU - Ghannouchi S.
PY - 2025
SP - 208
EP - 216
DO - 10.5220/0013427600003928
PB - SciTePress