The Impact of Generative AI on IT Professionals’ Work Routines: A Systematic Literature Review

Davi Maia, Joao Victor Pereira das Neves, Giovanni Veloso, Guilherme Guerra, Henrique Gomes, Liliane Carla Oliveira, Simone Santos

2025

Abstract

The rapid evolution of Generative Artificial Intelligence (Generative AI) has had a profound impact on several industries, including Information Technology (IT). Generative AI is widely recognized for its ability to automate objective and routine tasks, such as code generation. AI tools, previously restricted to specialists, are increasingly accessible, expanding their use to a wide range of sectors, including the field of Information Technology (IT). Considering these impacts is crucial to prepare these professionals for maximize the potential of new tools in companies and face the challenges that arise with the automation of activities and processes, as well as with the changes in the skills required. Understanding this context, the present study's main motivation is to understand how generative AI is reshaping the IT profession, highlighting the opportunities and challenges that arise with the adoption of these technologies. This research used the Systematic Literature Review (SLR) in three stages. The analysis of 34 studies made it possible to find some interesting results. The main activities are code generation, code or script debugging and code documentation. The main tools are ChatGPT, GitHub Copilot and Tabnine. The main skills developed are prompt formulation, understanding AI, critical thinking and problem solving.

Paper Citation

in Harvard Style

Maia D., Neves J., Veloso G., Guerra G., Gomes H., Oliveira L. and Santos S. (2025). The Impact of Generative AI on IT Professionals’ Work Routines: A Systematic Literature Review. In Proceedings of the 17th International Conference on Computer Supported Education - Volume 2: CSEDU; ISBN 978-989-758-746-7, SciTePress, pages 163-173. DOI: 10.5220/0013473100003932

in Bibtex Style

@conference{csedu25,
author={Davi Maia and Joao Neves and Giovanni Veloso and Guilherme Guerra and Henrique Gomes and Liliane Oliveira and Simone Santos},
title={The Impact of Generative AI on IT Professionals’ Work Routines: A Systematic Literature Review},
booktitle={Proceedings of the 17th International Conference on Computer Supported Education - Volume 2: CSEDU},
year={2025},
pages={163-173},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013473100003932},
isbn={978-989-758-746-7},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 17th International Conference on Computer Supported Education - Volume 2: CSEDU
TI - The Impact of Generative AI on IT Professionals’ Work Routines: A Systematic Literature Review
SN - 978-989-758-746-7
AU - Maia D.
AU - Neves J.
AU - Veloso G.
AU - Guerra G.
AU - Gomes H.
AU - Oliveira L.
AU - Santos S.
PY - 2025
SP - 163
EP - 173
DO - 10.5220/0013473100003932
PB - SciTePress