The Effectiveness of Learning Model Role-playing Work Interview in
English Savvy
Mario Nugroho Willyarto
1
, Kristianus Oktriono
2
, T. C. Suarly
3
and T. N. Agustina
3
1
Language Center, Primary Teacher Education Department, Faculty of Humanities, Bina Nusantara University, Jakarta,
Indonesia 11480
2
Language Center, Tourism Department, Faculty of Humanities, Bina Nusantara University, Jakarta, Indonesia 11480
3
Management Department, BINUS Business School Undergraduate Program, Bina Nusantara University, Jakarta,
Indonesia 11480
Keywords: Role Playing, English Teaching, Job Interview.
Abstract: The use of English in Indonesia almost covers all areas, such as politics, economics, defense, and so on. The
world of education in Indonesia sees the phenomenon of globalization and then soon responding by
developing a new method of the teaching presented in English. The study focused on developing a learning
model role-playing of a job interview to improve the students' English skill, which was then seen from the
final achievement, the English Savvy course. This study aimed at facilitating the process of learning
English, especially at Bina Nusantara University, where English is a foreign language, especially for
learners in Indonesia. The object of this research was Bina Nusantara University students in English
learning in English Savvy course. The benefit of this research was that students could improve their English
skills by playing job interview role. With the ability to speak English well, students could work in the global
world, which currently uses the English language as the mean of communication. By role-playing an
interesting job interview, it was expected that students could develop the ability of the 4 English language
skills, which were then measured through the TOEFL test held by Binus, as the final test of the course, and
could motivate students in learning and communicating in Formal English.
1 INTRODUCTION
English has become popular especially in Indonesia
because of its existence as an international language
(Shih, 2010) and generally in countries that do not
use English as a mother tongue. This makes the need
to learn English to be inevitable. In the field of
education in Indonesia, English is taught from an
early age in formal education to higher education at
the university. A new challenge for teachers,
educators and educational institutions in developing
innovative English learning methods to prepare
learners for their future of the globalization era. The
number of students, who were less able to
communicate in English, was one of the problems
observed in this study. Another related problem was
the difficulty of job seekers in answering common
job interview questions in English. Based on the
problems, this research was conducted to improve
the ability to speak, listen, write and read in general.
This study aimed to develop a learning model to
play the role of job interview in facilitating the
process of learning English, especially in Binus
University, Indonesia, where English is a foreign
language, especially for students. The object of the
research was Bina Nusantara University students in
English in Focus and English Savvy course. The
benefit of this research was that students could
improve English language skills through the learning
model role play job interview. Referring to Binus
University's research strategic plan, which is to
become a global university, the English proficiency
of its graduates become one of the great interest in
achieving global university, where today's global
society uses English as a medium of communication
worldwide. It is important for students to
communicate in English well in order to become a
global citizen and work all around the world.
The significance of this research was in the role-
playing model itself, by conducting job interviews
between students (playing a role as job seekers) with
238
Willyarto, M., Oktriono, K., Suarly, T. and Agustina, T.
The Effectiveness of Lear ning Model Role-playing Work Interview in English Savvy.
DOI: 10.5220/0010005700002917
In Proceedings of the 3rd International Conference on Social Sciences, Laws, Arts and Humanities (BINUS-JIC 2018), pages 238-242
ISBN: 978-989-758-515-9
Copyright
c
2022 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
the lecturer (playing a role as job interviewer).
Students were trained to speak English in the context
of a job interview. Students developed the ability to
speak English, practicing reading and listening
through smartphones applications, watching English
movies, communicating in English as well as
practicing in iBT Toelf mini-test that can be
accessed in the campus computer lab. In addition to
English language development, students were also
trained to handle nervous during job interviews so as
to increase their motivation and confidence to speak
English. Scoring was carried out individually
directly during a job interview, based on the rubric.
2 LITERATURE REVIEW
At Binus University, English is taught in a different
way, it is assumed that learners have learned English
at the primary and secondary levels. Therefore, the
university's English curriculum is based on "link and
match" objectives, especially in the industry, where
students will take part after graduation. English itself
has 4 categories of mastery skills, namely: speaking,
listening, writing and reading. All these aspects need
to be developed according to the needs of the
industrial world. This study referred to the strategic
plan of research in the field of cultural and English
mastery (Abbas, B. S., Noerlina, Sianipar, N. F.,
Sasmoko, Aras, M., Suharjito, 2015) to support the
achievement of English proficiency for Binus
graduates. Through this research, it was expected
that students could develop English language skills
so they can communicate in English well. With a
large number of students who can speak English
well, it certainly supports Binus' vision of achieving
global campus and supporting lecturers in providing
world-class teaching, learning and research
experiences that emphasize excellence in science,
innovation, and entrepreneurship. The research was
also planned to produce English learning model,
publication, and student academic assessment.
According to Sigmund Freud (1856-1939) in his
psychoanalysis, that negatively a priori assumption
would develop the negative attitude toward
something. For example, if the child thinks that
learning English is hard, it will lock his ratio
thinking and give a negative perception (Willyarto,
M. N., Chairiyani, R., & Pane, 2015). Therefore this
research becomes important to minimize negative
assumptions from students. With the development of
varied and popular learning models, students are
expected to have a positive attitude in learning,
especially English. To develop speaking skills,
students were guided to communicate in English in
everyday conversation. Using English in
communicating in the classroom or at home with the
family is a very good way of practicing. Listening
skills are also important to develop to support
speaking skills. For example, listening and reading
English when watching a movie is one example of
learning English. To develop writing skills can be
done by reading books, scientific journals, articles or
newspapers. By reading, students can improve their
writing skill.
Satria Dharma in his article entitled "Whatever
the Curriculum, the most important thing is the
Teacher”. It indicated that the role of the teacher was
more important than the curriculum itself (Benawa,
A., Gea, A. A., & Willyarto, 2017). The teacher
acted as a facilitator for learners in the use of
technology and gave direction in learning.
Moreover, the teacher was a learning designer.
Teachers were also expected to actively conduct
research related learning methods to improve the
learning process so that learners get the best results.
It was similar to the role of lecturers in learning
English at Binus University. Lecturers were
expected to be able to continuously develop their
teaching methods so as to have a positive impact on
the students. From these thoughts, the authors
planned to conduct research related to better
teaching methods for students so that students can
develop positively. Motivation to achieve the best
was the awareness to achieve goals for success and
all efforts in achieving it (Willyarto, M. N.,
Werhoru, D., & Gea, 2017). With the model of
learning by role-playing in job interview situation,
students were expected to also develop the
motivation to learn so as to achieve the best results.
The role play/simulation method (especially
when the "convergent" model is used) meets the
criteria of the four Skehan characters for task-based
learning: meaning that there is a goal to work on
(Skehan, 1998b). These activities will be evaluated
in the end result, which is of course correlated.
Therefore, activities in the classroom were not
focused on the language itself, but on objectives and
activities that can be defined by the teacher (if the
procedural syllabus is used) or students (if process
syllabus is used). A good model for the role of
learners in role-playing/simulation methods was the
Scarcella and Oxford rug approach. Learners,
according to this approach, must be active and have
considerable control over their own learning.
Students should help choose themes and tasks and
give details of their learning to teachers (Scarcella,
R., & Oxford, 1992).
The Effectiveness of Learning Model Role-playing Work Interview in English Savvy
239
Students had new responsibilities in role-
playing/simulations that may not be common. Burns
and Gentry suggested supporting proactive attitudes
and making decisions in an unusual context
especially for those who have not experienced them
(Burns, A. C., & Gentry, 1998). They recommended
that teachers understood students' level of
knowledge, and paid careful attention to their
learning so that students were not discouraged. This
suggestion seemed to be more relevant for L2
students, which might come from a culture where
teacher-centred classes were the rule, and who may
have knowledge gaps that made simulations difficult
and threatening.
Teachers defined common rules in role play, but
generally do not participate actively when started.
To quote Jones, "... the teacher becomes the
controller and controls the show in the same way as
a traffic controller, helps traffic flow and avoids
congestion, but does not tell people where to go."
(Jones, 1982). Again, this is in accordance with the
principles of Scarcella and Oxford. As a simulation
representing a real-world scenario used materials to
be used in the real world. For example, blocks or
sugar cubes can be used in simulating construction
tasks. One problem in learning materials was what
Skehan calls a "conspiracy of uniformity" that had
been created by publishers (Skehan, 1998a). The
simulation was one way to avoid this problem by
adjusting the material to the needs of individual
learners. Simulations designed by students
themselves can be used in their classes and future
classes (Tompkins, 1998).
3 RESEARCH METHOD
The research was using the experimental method.
There would be pre-test, treatment and then the post-
test. The result of pre and post-test was compared
using the t-test method to examine if there was
significantly different when treatment implemented.
The sample was taken from classes with the same
lecturer to avoid scoring standard and bias.
The research was conducted by facilitating the
learning of English by inviting students to play a job
interview role in good and correct English, in
English Savvy course (even semester). The object of
the research was the second-semester students (two)
at Bina Nusantara University, who were required to
take the course. During the course, English Savvy
students were required to play roles, becoming job
seekers, where lecturers would play the role of the
interviewer. All students would have a turn to play
roles as job seekers.
Figure 1: Research fishbone diagram.
From the above fishbone diagram, it can be seen
that some of the factors that make the skills of
speaking in English for students were less than
adequate. The motivation to communicate in English
became less because English is a foreign language
for Indonesians. English is not a compulsory subject
for students in primary education (elementary, junior
and senior high), so the prior knowledge becomes
very less or even none. In basic educational
institutions requiring English lessons, it might be
happened to carry out a conventional and non-
student-centred learning process, leading to a lack of
English language knowledge. These things caused a
lack of confidence in communicating in English.
English speaking score was taken in the
classroom for students who act as job seekers.
Lecturers as interviewers could prepare a number of
basic questions about a job interview and then asked
when given the time to play the role. Students as job
seekers were expected to answer interview questions
in good English.
The rubric for the speaking score was provided
by Language Center, Binus University as below.
Table 1: Speaking rubric.
Speaking score was following the iBT TOEFL
standard with the highest score was 30. All scores for
each language skill, i.e. speaking, writing, listening
and reading were summed as iBT TOEFL score.
English Savvy courses pre-test data was taken
from the final score of English in Focus course in the
previous semester. Facilitated through learning
activities to play the role of a job interview, students
were expected to improve their language skills.
Similar research that has been done before
(Kaplan, 1997), in the game The Reception Games,
Performance Standard Criteria Weak
(Score 0.0-
0.9)
Limited
(Score 1.0-1.9)
Fair
(Score 2.0-2.4)
Good
(Score 2.5-3.0)
students are able to deliver
the spoken business English
topic fluently
Delivery
(Fluency)
Total silence
& fillers
many pauses and/or
hesitations
some pauses and/or
hesitations
few pauses and/o
r
hesitations
students are able to perform
the spoken business English
clearly
Intelligibility
(Clarity)
Totally
unintelligible
Limitedly clear
pronunciation
Moderately clear
pronunciation
Mostly clea
r
pronunciation
students are able to use the
spoken business English
language properly
Language
No English
grammar and
vocabulary
Limited variations
& appropriateness
of grammar &
vocabular
y
Moderate variations &
appropriateness of
grammar &
vocabular
y
mostly varied an
d
appropriate leve
l
of grammar &
vocabular
y
BINUS-JIC 2018 - BINUS Joint International Conference
240
was very supportive in learning French because
students were directly involved in communicating.
However, individual assessments were difficult
because the activities were conducted simultaneously
for all students, the assessment was then generalized.
Differences were also found in French and English,
but both play the second language for learners.
4 FINDINGS AND DISCUSSION
The parametric statistic was used to process the data.
The researchers performed a t-test analysis in
analyzing data to show the relationship between
pretest and posttest. The pretest was from the final
score of English in Focus and the posttest was from
the final score of English Savvy course. a t-test was
conducted to test the relationship of pretest with
posttest, was it increasing or decreasing.
Table 2: Mean of pre-test and post-test.
The hypothesis was:
H0: there is no significant difference of means
between pretest and posttest
H1: there is a significant difference of means
between pretest and posttest
Table 3: T-test: Paired two sample for means.
The number of samples was 35 students in two
different classes, running English Savvy course in
even semester 2017/2018 in Binus University, Alam
Sutera Campus. The sampling was random under the
guidance of the same lecturer in order to avoid
subjectivity bias and different point of view in
giving a score for students in work/job interview
assessment.
The t-test was taken on two tails and 5% degree.
It was obtained that the t Stat was 0.604, which
meant was smaller than the t-table (2.03). Since t-
stat < t-table, then reject H1 and accept H0. It was
concluded that there was no significant difference of
means between pretest and posttest. The mean of
pretest was 67.5 and the mean of posttest was 66.28.
As discussed earlier in this paper, a teaching
model that engage students to be more active during
the lesson will improve their motivation to perform
better and put creativity for the performance. The
job interview role-playing model is one of the
interactive methods in learning, especially English in
this research, was proven giving students more
opportunity to explore deeper into their mind and
creativity in using English to communicate. It was
also motivated students to show a full performance
and not only giving an answer to the book.
In addition to learning the English Language
itself, the teaching model was giving lecturer to
deliver an interactive method that centering on
students not teacher based method. The students
were also given the opportunity to practice English
with their partners in the class or even at home. By
giving an interesting teaching model, students were
motivated because they were engaged. The
confidence in English speaking was improved
because students were using English more and more.
The activity was giving students the opportunity to
experience the job/work interview so that they will
not as nervous as the first time, especially when they
are facing the real job interview. Based on the result
of this research, it was suggested to use and improve
this teaching model especially the technical
procedures for conducting the course. It was
concluded that the role-playing (job interview) was
not efficient enough to increase students’ score in
mastering the English Language in the English
Savvy Course.
5 CONCLUSION
There are a lot of factors that affect students’
achievement, such as limited time portion of the
course, students’ motivation, lack of prior
knowledge, etc. Teachers/lecturers together with
research and development department must develop
and improve the method of teaching/learning for
students in order to achieve better. The support of all
stakeholders is needed to improve one performance
to the best. This research was discussing one small
part of the process in order to sustainably support the
learning process itself. Hopefully, it will help
teachers/lecturers to improve their method of
teaching as well as for students to improve their
learning process.
Other factors can be added in the next research in
order to find a better method of teaching for
The Mean of Pretest The Mean of Posttest
67.5 66.28
Variable 1 Variable 2
Mean 67.5 66.27777778
Variance 185.2857143 120.6634921
Observations 36 36
Pearson Correlatio
n
0.530447619
Hypothesized Mean Difference 0
Df 35
t Sta
t
0.604184577
P(T<=t) one-tail 0.27480878
t Critical one-tail 1.689572458
P(T<=t) two-tail 0.549617561
t Critical two-tail 2.030107928
The Effectiveness of Learning Model Role-playing Work Interview in English Savvy
241
lecturers and students to achieve better performance.
This research can be improved by involving more
students to get more accurate results. It is advised
for the next research to focus on only one teacher or
lecturer in order to avoid subjectivity bias and the
different point of view in giving a score.
Not only for the English course, this type of
research can be improved for other subjects as well,
in order to find an effective model of teaching that
will engage students and motivate them.
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