because of this young age who often travels,
increasing access to information with various media
that make it quickly known by the public, facilities
and services are friendly to Muslim tourists is also
getting better, Ramadan Travel is the service in the
month of Ramadan to make Muslim tourists
interested in visiting, and an increasingly diverse
travel business quickly seizes the opportunities to
serve Muslim tourists. (Global Muslim Travel Index,
2018).
The main target of fast growing halal tourism
market is the Millennial Muslim Tourists who drive
the growth of the halal tourism market. In
population, the average age of Muslims in 2010 was
at the age of 23 years. This Millennial Muslim
tourist who is also called Y generation in the 20 to
38 years old has the potential as the fastest growing
consumer segment, representing 20% of
international tourists. By 2020, Millennial
Generation is expected to make 320 million
international travels annually, representing an
incredible 47% increase of 217 million in 2013.
(Mastercard & HalalTrip, 2017, p 4).
Generally, millennial tourists are unique groups
with special needs, characters, motives and
expectations. Unlike previous generations, the
Millennium is a native of digital origin and often
shares their experiences and opinions openly on the
internet, especially on social media sites. Having
greater access to education and information, this
market segment often puts more time and effort into
conducting comprehensive research before creating
a travel itinerary. There are 3As that influence their
decisions in traveling - Authentic: Destination
discovery, Local cuisine, Flexible itinerary;
Affordable: Accommodation, Transport,
Experiences; Accessible: Technology, Information,
Sharing. 3A summarizes the main travel patterns
throughout the Muslim millennial traveler's journey
from travel planning to sharing experiences with
others. Because the internet and the social
environment play a key role in everyday life,
tourism destinations and service providers must
develop offerings that are aligned with 3As to
complement their facilities to this halal tourism
segment. (Mastercard & HalalTrip, 2017, pp. 5-6)
3.2 Halal Tours and West Nusa
Tenggara: Is it compatible?
Noticing at the concept of halal tourism and the
potential of halal tourism, it is very compatible
if it harmonized with the
characteristics of values and culture in the Muslim-
majority West Nusa Tenggara. In line with the
vision of West Nusa Tenggara, "Faithful, Cultured,
and Competitive", in the vision to show that the
people of West Nusa Tenggara have a high religious
sense and mutual respect among religious people,
has a cultural value that is in tune and has a high
competitiveness. Then, NTB itself has a regional
regulation that regulates the halal tourism, namely
the Local Regulation no. 2 About Halal Tourism
which guides and accommodate under legal law in
running a halal tourism business.
Three things that make West Nusa Tenggara
(NTB) compatible with halal tourism development
and can be an opportunity to reach the world's halal
tourism potential are: first, seen from religious
facilities, NTB with the island of Lombok which
known as "Pulau Seribu Masjid", the number of
mosques in NTB reach 4,500 mosques scattered in
598 villages, as well as
Musholla are provided in public places such as
Mall and tourism places which makes it easy to
perform worship. Secondly, housing and food and
beverage with halal guarantee, NTB through
cooperation of Food, Drugs and Cosmetics
Assessment Institute - Majelis Ulama Indonesia
(LPPOM-MUI) certified halal 644 halal certification
to Hotel Restaurant, Non-Hotel Restaurant, House
Eating and Micro Small and Medium Enterprises
(MSMEs). As for the residence, there are several
hotels that run the principles of halal tourism,
including Hotel Sheraton, Villa Senggigi, Grand
Legi Hotel, Holiday Resort, Hotel Santosa, Hotel
Santika, Grand Madani Hotel, Lombok Plaza Hotel,
Hotel Savargra, Lombok Raya Hotel. Third is a
tourist destination, NTB has halal tour packages that
visit several destinations such as Islamic Center
NTB, Sade Village, Karang Bayan Mosque, Gili
Sudak, Gili Nanggu, Gili Kedis, Jurang Malang,
Sesaot, Yarn Netting. However, not limited to
4 DISCUSSION
4.1 Public Diplomacy of Halal Tour of
West Nusa Tenggara
In public diplomacy by portraying itself as a halal
tourism destination conducted by West Nusa
Tenggara with tourists from Middle East and
Muslim millennial as main target were through of
various efforts, which are: to build a brand with the
tagline "Friendly Lombok" which is intended to
display the face of Lombok as a destination the main
halal tour that is friendly to all tourists, especially