Factors Affecting the Student in Library Borrowing UPN Veteran

Collections in East Java

Jazilatul Ula, Devi Lufita Sari Fajar Prastiwi and Esti Putri Anugrah

Library Studies, Faculty of Vocational Education, Universitas Airlangga, Dharmawangsa Dalam, Surabaya, Indonesia

Keywords: Library Collection, Circulation Services, Librarian.

Abstract: Service is the tip plus circulation for libraries in the service to the user. Because a portion of the circulation

services are services most frequently used by library users and therefore the purpose of this study to

determine the factors - factors encountered in conducting this circulation. This research using the technique

of quantitative description of the approach, in which the author uses 130 respondents as the research object ,

to find the results of this study, the authors used multiple step involves distributing questionnaires, data

analysis, report preparation, and drawing conclusions. Factors - factors that affect student UPN Veteran East

Java to borrow library materials among others, to help students obtain information.

1 INTRODUCTION

Library is an institution which has activities in the

field of information, education, science, research,

recreation, and preservation of the cultural treasures

of the nation (Romadhona 2022). Its main activity is

to collect, store, or maintain, and present and

empower library collections and provide services to

the community (Anna & Harisanty, 2019). A library

in principle has three main activities, namely: 1)

Collect all the information in accordance with the

activities and mission of the institution and the

community it serves. 2.) Preserving, maintaining,

and caring for the entire collection of the library to

remain in good condition, intact, wearable and not

easily damaged either due to the use or because of

age. 3.) College library is a library that is campus

environment, its use is to meet the needs of the

academic community (Syihabuddin, 2003).

Services circulation is often considered the

spearhead for the library in the service to the user

(Sunyowati et al. 2022). Because a portion of the

circulation services are services most frequently

used by library users (Subagyono et al. 2022). in

other words, circulation services are one of the

library services directly related to library users, so its

presence very well determine the image of a library

where users (Romadhona, Kurniawan, et al. 2022).

Loan collection is one of the main activities in the

circulation (Romadhona, Wati, et al. 2022). Lending

activities is a process of recording transactions

conducted by the librarian with the user when the

user to borrow a book. A common type of loan

collection is a collection of books (Hernoko et al.

2022).

Utilization of the library collection as carried out

in accordance with national standards library. At

SNI on the type of collection one of them explained

that the library develops collections tailored to the tri

dharma college (Romadhona 2020). College

libraries provide library materials to support tri

dharma college. Library provides library materials

irrespective of format or media to support education,

research, and community service and other dharma

activities in accordance with the program of their

parent institutions.

Collection development policy is a policy and

planning documents required libraries to impart

information in accordance with the duties of their

parent organization. Utilization of the collection is

the process of generating certainty that libraries meet

the information needs of the population it serves in a

timely manner and economically, using information

resources produced within and outside the

organization.

Library of the National Development University

(UPN) Veteran East Java in addition to providing

general books, and social, there is also a collection

of scientific papers. Reference collections such as

magazines, catalogues, encyclopaedias, journals,

dictionaries, yearbooks, biographies, indexes, and

Ula, J., Prastiwi, D. and Anugrah, E.

Factors Affecting the Student in Library Borrowing UPN Veteran Collections in East Java.

DOI: 10.5220/0008667400002300

Paper published under CC license (CC BY-NC-ND 4.0)

In Proceedings of the 3rd International Conference on Record and Library: Local Knowledge, Past, Present, and Future (ICRL 2018), pages 53-59

ISBN: 978-989-758-712-2

brochures. Library of the National Development

University (UPN) Veteran East Java also provides a

reading room as a place to learn, there is also a wifi

to make users comfortable and at ease when there.

Collections owned by the Library Unit UPN

"Veteran" East Java includes a variety of fields, both

in English and Indonesian. Collection comes from

purchases, gifts, and donations. As of March 2018,

owned collection is:

Table 1: Number Collection.

No. Collection Title Exem

lars

1. Boo

19,812 48,157

The scientific work of

lecturers

1,360 1,360

3. thesis 448 448

4. dissertation 78 78

5. Practice reports 15 15

6. Essay 1,599 1,599

7. Journals 42 42

8. News

5 135

9. Ma

azine 117 2,892

10. SC Journal

(

CD-ROM

)

927 927

11. CD books 342 342

12. CD magazine 112 112

13.

Diskette books /

magazines

114 114

All collections of the UPT UPN Veteran East

Java library can be classified into the general

collection, reserve collection / reservoir, a reference

collection, collection of annual publications, as well

as special collections.

Based on the above presentation we were keen to

lift the title on Factors - Factors Affecting Student

Borrowing Collection at the Library of UPN Veteran

East Java. Our reason to choose the above title

because they want to know the factors - factors that

affect student UPN Veteran East Java library to

borrow books UPN Veteran East Java.

Based on the explanation above, then the

problem can be formulated as follows. What factors

affect student borrowing UPN Veteran East Java

library collections in East Java. As for the goal is to

identify factors - factors encountered in conducting

circulation services.

2 THEORITICAL FRAMEWORK

One of the critical success of a library is a collection

of library materials or possesses. A library would be

meaningless if the available collections are not in

accordance with the need’s users. Therefore, a

library must be attentive to the need’s users in the

procurement of library collections.

Adequate collection of library materials, both

regarding the number, type, and quality, well-

organized, with the processing system and ease of

access or retrieval of information, is one key to the

success of the library. Therefore, the library needs to

have a collection of relatively complete library

materials in accordance with the vision, mission,

strategic planning, policies, and objectives. The

library collection is good, can meet the tastes, wants

and needs of readers (Sutarto, 2006).

Utilization in Indonesian dictionary means a

process, method or act utilize / use, meaning it can

be concluded that the utilization is a process or way,

of making to take advantage of anything we need

(Hasan, 2005).

In terms of the use of library materials in the

library utilization is influenced by internal and

external factors (Suwarno, 2009), Internal factors

include:

A. Individual needs

a. Cognitive needs

Needs related to information, knowledge and

understanding. This requirement is based on

the desire or urge - the urge to meet and master

the environment, as well as satisfy our curiosity

and encouragement for our investigation.

According to the author in this study cognitive

needs related to the needs of students used the

collection to obtain the information.

b. Effective needs

Needs associated with aesthetic experience,

pleasure, and emotional experience. Effective

needs are related to the needs of students in the

use of the collection because there will be a

feeling of being satisfied, comfortable, and safe

because it has been informed by reliable based

on the information presented in the collection,

and information that comes directly from the

experts or experts of a science. So, there are no

doubts of the students in the use of the

information contained in the collections.

c. Personal integration needs

Needs associated with credibility, confidence

or trust, stability, and the status of the

individual. This requirement comes from the

urge for self-esteem. Personal integration needs

regarding the needs of students used the

collection as personal information in the

process of completing academic assignments.

d. Social integration needs

Needs related to the addition of household

contacts, friends, and the outside world. This

ICRL 2018 - 3rd International Conference on Record and Library

need is based on a desire to affiliate. Social

integration needs can be exemplified, for

example, a student uses a book which is a

collection of media for a discussion with a

friend about the information in a book.

Through the utilization of the collection and to

discuss the information in the collection of the

media guide students to establish interaction

with other people who are nearby.

e. Needs runaway

Needs associated with the desire to get away

from the pressure, reduce tension, distraction,

and the urge to seek entertainment. Needs

runaway can be exemplified, for example, a

student can earn by utilizing the collections of

the library such as reading literature, novel or a

book - a book that entertains the students, so

that the book serves as a medium to escape

from the problems being experienced, relieve

boredom, obtain entertainment, feel the inner

peace.

B. Motive

Motive is a reason or impulse that causes a

person to do something / act / behave a certain

(Handoko, 2002), Motif is stimulation,

encouragement or power for the behavior

(Sunaryo, 2004), It can be concluded that each

motif has a goal and member encouragement to

someone to take action.

C. Interest

Interest is the appeal both from within and

from outside (Dalyono, 2010), Interests is a

typical disposition arranged through individual

experiences have to find the object, activity,

understanding, skills and goals as a result of

caregiving and deployment capabilities. Term

interest is often interpreted as the pleasure of

someone about something.

The external factors include:

A. Completeness of collection

Completeness of a library can have an impact

on services in the library. The library should

provide educational media library furnishings

and equipment that the ratio of the amount

depends on the number of learners. In addition,

librarians must procure a collection to

complement the library collection in order to

provide excellent service. The procurement

process is usually to purchase library, grants or

donations. Procurement should do so routine in

the library collections always follow the

development of science.

B. The skills of librarians in serving users

Librarian is someone who has the

competencies acquired through education or

training and librarianship as well have a duty

and responsibility to carry out the management

and library services. Librarian skills are needed

to be able to provide superior service to

learners, it is hoped the information needed by

learners can be determined with the help of

librarians. Librarian skills can also be

developed by participating seminars on

librarianship.

C. Limitations in the search facility back

Retrieval process consists of a collection of

documents, the information needs of users, the

matching process between the two. Libraries

need a means to be able to facilitate search

collections so more efficiently and effectively.

Search means there is now a free (open

source), for example SLIM.

All the above explanation can be stated that there

are two (2) factors that affect users of library

materials that utilize internal factors that include the

needs, motives and interests, external factors include

the completeness of the collection, librarian skills in

serving users and limitations in retrieval.

In accordance with the above literature review,

we will use all the review of the literature that has

been described above on the grounds that the two

theories that they give as a benchmark for our report.

3 LITERATURE REVIEW

The results of the research already carried out by

students at the University of Indonesia, which

examines factors - library book collections

utilization factor in learning activities (Maraharja,

2013), This study discusses the factors - library book

collections utilization factor in learning activities.

This study aims to identify factors - the utilization

factor of a collection of books in learning activities.

This research is a quantitative research with survey

method. Respondents in this study were school

students. Data collection methods used in this study

using a questionnaire. In the research that has been

conducted shows that the need to use a collection of

books just to get recognition from others (peers and

teachers), or rather want to be considered a smart

man, but still there is a need to add information,

understand the lessons, self-development and self-

nurturing. While the motive is largely motivated to

add insight and knowledge, others to do chores, take

advantage of free time, prepare for the exam and the

atmosphere is conducive library. While nearly half

Factors Affecting the Student in Library Borrowing UPN Veteran Collections in East Java

interest in utilizing and borrowed a collection of

fiction for example comics, story books and novels,

others used textbooks, newspapers, and collections

of nonfiction. Ministry where the collections are still

less complete, less up to date and not in accordance

with the subject matter so that learners feel less

satisfied in utilizing the collections provided by the

library SMP Ananda. The results obtained for an

assessment of the librarians less able to help learners

in providing services. According to librarians less

skilled learners.

4 RESULTS AND DISCUSSION

Table 2: Obtain Information.

Frequenc

Percent

Ver

hel

ful information 87 66.9

Less hel

et information 35 26.9

No hel

obtain information 3 2.3

And others 5 3.8

Total 130 100.0

In this case we can see that if a student wants to

borrow library materials in the library collection it

will be very helpful in fulfilling the needs and assist

in the task for reading material or reference to

complete the task.

Table 3: Benchmark Confidence in the Library

Information.

Fre

uenc

Percent

From frien

46 35.4

From ex

erience 45 34.6

From the Internet 27 20.8

From other libraries 7 5.4

Etc 5 3.8

Total 130 100.0

We can see that most of it is from a friend who

became a benchmark of trust information in the

library because since the environment is very

influential in terms of any so our friend can also

obtain any information certainly in terms borrowed

library materials in the library collection.

Table 4: Media Get Information.

Fre

uenc

Percent

Print media 28 21.5

Social media 64 49.2

The electronic media 33 25.4

Etc 5 3.8

Total 130 100.0

From the above table that the social media be the

answer to the most dominant among the other

answers because the media in getting information

faster and up to date is through social media can

access them anytime students in a way easily,

quickly and free of course.

Table 5: Reasons Borrowing Books at the Library.

Fre

uenc

Percent

Escape from everyday fatigue 26 20.0

Breaking away from the

roblems of the lecture

50 38.5

endin

free time 25 19.2

Obtainin

entertainment 1 8

Etc 28 21.5

Total 130 100.0

From the table above we can see that the answer

escaping from the course problem is the most

dominant answer among the other answers. This is

because for most students who borrow library

collections in the library only to lose their

assignments and assignments in their assignments,

only a handful of students visit the library for

entertainment.

Table 6: Completeness of Library Collections.

Frequenc

Percent

Very complete 51 39.2

Less complete 69 53.1

Incom

lete 5 3.8

Etc 5 3.8

Total 130 100.0

From the above table we can see that the

collections held by the Library of UPN "Veteran"

East Java province answers to the most dominant is

the complete lack of it also affects the students

would not be his to visit the library with its purpose

is to borrow the collection in the library, preferably a

library also pay attention to the collections held to

allow students more frequent visits to the library and

borrow library materials owned by the library.

Table 7: Engagement Librarian in Lending Process.

Frequenc

Percent

Directing directly 55 42.3

Librarians only shows

methods through diagrams

48 36.9

Cool when students are

confuse

18 13.8

Etc 9 6.9

Total 130 100.0

ICRL 2018 - 3rd International Conference on Record and Library

From the above table we can see the top answer

chosen by the students are directed directly librarian

during the process of borrowing takes place this

continuous with the quality of services that are

owned by the Library of UPN "Veteran" East Java

province. This is very good because if the quality of

services provided by the Library of UPN "Veteran"

East Java province better, it will have an impact on

students as students often come to the library and

borrow books at the library.

Table 8: Loan Process Support Facilities.

Frequenc

Percent

Ver

ade

uate 74 56.9

Inade

uate 51 39.2

Inade

uate 1 0.8

Etc 4 3.1

Total 130 100.0

From the table above we can see that supporting

the borrowing process is very adequate, for example,

it can be seen when students want to borrow books

provided that OPAC is a tool to guide the resources

(books) needed after looking at bookshelves that

have been sought in OPAC students putting book

bags which has been provided by the UPN "Veteran"

Library in East Java.

Factors - factors that influence students to

borrow library materials in the Library of UPN

Veteran East Java divided into two internal factors

and external factors. Internal factors include the

individual needs, motives, and interests. External

factors include the completeness of the collection,

librarian skills in serving the user, and the limited

facilities in the search returns.

The need of information is one of the important

needs and must be met. Because the information can

respond and solve problems in daily life - today. The

need of information included in the group of

cognitive needs, the need for effective, the need for

personal integrity, social integrity requirements, and

needs an escape.

Cognitive needs may include requirements

relating to information, knowledge and

understanding (Geck, 2006), This requirement is

based on the desire or urge - the urge to meet and

master the environment, as well as satisfy our

curiosity and encouragement for our investigation.

From the data that we have taken from the field is a

collection of books is a collection of the most

support for the coursework by students UPN Veteran

East Java so that the students come to the library to

do a loan service books that interested him were the

average - average students there feel that the

collection greatly aided library for information.

Needs are effectively needs associated with

aesthetic experiences, pleasures, and emotional

experiences. Needs effectively relate to students'

needs in the use of collections because they create a

sense of satisfaction, comfort, and security because

they have been reliably informed based on the

information presented in the collection, and

information that comes directly from the expert or

experts of a science, so it does not appear doubts of

the students in the use of information in the

collection (Battleson et al., 2008), From the data that

we have taken from the field is a student of UPN

Veteran East Java trust the accuracy of the

information contained in the library of his friend

rather than his own experiences. Collection of books

again - again become a favourite collection of

students to solve personal problems and complete

the task of lecturers compared to other collections in

the library so that the resulting sense of satisfaction

when they already meet or are already splitting of

the existing problems in themselves each - each. We

can conclude that the effective needs of students are

met by the collections of the library.

The need of personal integrity that needs

associated with credibility, confidence or trust,

stability, and the status of the individual. This

requirement comes from the bribe for self-esteem.

Personal integration needs with regard to the needs

of students used the collection as personal

information in the process of completing academic

tasks (Georgas, 2013), From the data we already

take the field is a collection of books is a favourite

of readers for students to gain knowledge of

intellectual on each - each student, but to pity the

students are now relying more on the Internet to help

analyse problems and to assist scientific thinking

than entrusting the library to help solve these

problems. We can conclude that the personal

integrity needs of the students more inclined to be

resolved with the help of the internet in the library

collection.

Social integrity needs are needs related to the

addition of household contacts, friends, and the

outside world. This need is based on a desire to

affiliate. From the data we've collected in the field is

social media more attached to myself each - each

student compared to other media, resulting from

social media they can take advantage of the library

collection to find a discussion to solve the problems

of each - each student.

Escapement needs to be defined by the needs

associated with the desire to get away from the

Factors Affecting the Student in Library Borrowing UPN Veteran Collections in East Java

pressure, reduce tension, distraction, and the urge to

seek entertainment. From the data we have collected

in the field is the average - average students UPN

Veteran East Java borrow books at the library to

escape the problems of the course.

Motifs can be a reason or impulse that causes a

person to do something / act / behave certain.

Gathering the use of motives or encouragement

causes students to take advantage of library

collections. The motive can be called an exploration

pattern. The motive for exploration is to examine

and investigate the motives. Exploration motif is

very important for science because humans have a

curiosity that always want to know the things that

are still secret. From the data we have collected in

the field most of the work the students have to

borrow books at the library motive is to increase

knowledge, work and complete the task,

Interests are typical disposition arranged through

individual experiences must find the object, activity,

understanding, skills and goals as a result of

caregiving and deployment capabilities. Term

interest is often interpreted as the pleasure of

someone about something. Someone will have a

high interest in reading if the reading is easy to

understand, dense text, there are depictions that

seem alive, it involves the reader raises various

emotional reactions and require prior knowledge.

From the data we have collected in the field

indicates that the students UPN Veteran East Java

more have more interest in the collection-related and

consistent with study program elaborated by the

student,

Completeness of a library can have an impact on

services in the library. The library should provide

educational media library furnishings and equipment

that the ratio of the amount depends on the number

of learners. In addition librarians must procure a

collection to complement the library collection in

order to provide excellent service (Yeoman &

McMahon, 2016). The procurement process is

usually to purchase library, grants or donations.

Procurement should do so routine in the library

collections always follow the development of

science. From the data we have collected in the field

shows that students there are already satisfied with

the completeness of library collections UPN Veteran

East Java library.

Librarian is someone who has the competencies

acquired through education or training and

librarianship as well have a duty and responsibility

to carry out the management and library services

(Anwar, 2010), Librarian skills are needed to be able

to provide superior service to learners, it is hoped

the information needed by learners can be

determined with the help of librarians. From the data

we get on the ground already show that librarians

library UPN Veteran East Java sometimes drive

directly, or just show procedures for borrowing

library materials through diagrams and sometimes

librarians would ignore the current confusion of

students who will be trading book lending.

Retrieval process consists of a collection of

documents, the information needs of users, the

matching process between the two. Libraries need a

means to be able to facilitate search collections so

more efficiently and effectively. Search means there

is now a free (open source), for example SLIM.

From the data that already we get the field indicate

that most students are helped by the facility retrieval

library materials, because they already have

experience of how to find library materials they need

quickly and effectively without wasting considerable

time, but it is when a student their need’ve briefed

how to find library materials digitally and how to

borrow library materials in the library UPN veteran

East Java.

5 CONCLUSIONS

In the research that has been done we found that the

collection of books that are excellent students to

solve problems that exist in the lecture. The book

collection is a collection of the most support for the

coursework by students UPN Veteran East Java so

that the students come to the library to do a book-

lending service where the average - average they

feel that the library's collection is very helpful to get

information. The internet remains a medium that is

relied upon to help analyse problems and to assist

scientific thinking than trusting to help the library to

solve these problems. However, students still

realized that by borrowing a book they will escape

from the problems of the course. Motif students

borrow library collection is to add insight, working

and completing individual tasks - each student in

accordance with the program of study taken. As for

the completeness of the collection, the skill of

librarians and library facilities in East Java UPN

Veteran been fulfilled properly so that it can assist

the process of borrowing books the students. Based

on the conclusions of our research results suggest to

the library to create interesting programs via the

Internet so that students more rushing - flocking to

borrow library collections in the library UPN

Veteran East Java. As for the completeness of the

collection, the skill of librarians and library facilities

ICRL 2018 - 3rd International Conference on Record and Library

in East Java UPN Veteran been fulfilled properly so

that it can assist the process of borrowing books the

students. Based on the conclusions of our research

results suggest to the library to create interesting

programs via the Internet so that students more

rushing - flocking to borrow library collections in

the library UPN Veteran East Java. As for the

completeness of the collection, the skill of librarians

and library facilities in East Java UPN Veteran been

fulfilled properly so that it can assist the process of

borrowing books the students. Based on the

conclusions of our research results suggest to the

library to create interesting programs via the Internet

so that students more rushing - flocking to borrow

library collections in the library UPN Veteran East

Java.

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Factors Affecting the Student in Library Borrowing UPN Veteran Collections in East Java