Designing System Integration Testing to Test Reduction and Migration
Payment Transaction Data at PT Telekomunikasi Indonesia, Tbk
Labbaika Putri Tiovani
1
, Warih Puspitasari
1
and Umar Yunan K. S. Hediyanto
1
1
Information Systems, Telkom University, Jl. Telekomunikasi Jl. Terusan Buah Batu No.01, Bandung, Indonesia
Keywords:
ERP, SAP, Data Reduction, Data Migration, SIT.
Abstract:
To run transactions and operational activities, PT Telekomunikasi Indonesia, Tbk as one of the biggest
telecommunication service providers in Indonesia requires an Enterprise Resource Planning (ERP) applica-
tion that can integrate all business processes in real-time, namely SAP. Telkom Indonesia has been providing
home telephone service since they established. By the time, POTS customers are increasing every year, hence
data that is managed and stored in a database is increasing as well. Due to that problem, Telkom Indonesia
experienced several issues such as failure during data backup, data restoration that took a long time that it
interferes system performance. Because of that, Telkom Indonesia will migrate and reduce data. To ensure the
consistency, completeness, and accuracy of data before and after the migration and reduction process, a test is
needed with System Integration Testing (SIT) methodology. This study aims to design SIT on POTS customer
payment transactions at PT. Telekomunikasi Indonesia, Tbk.
1 INTRODUCTION
ERP (Enterprise Resource Planning) is a system that
is used to integrate all business processes in a com-
pany, especially an enterprise scale. ERP systems will
collect transactional data on a company from a variety
of different sources, then save, manage and analyse to
help eliminate data redundancy and duplication, and
can help companies make data-driven decisions (Rao
and Kudtarkar, 2018).
Telkom Indonesia is a State-Owned Enterprise
(BUMN) that is engaged in information and commu-
nication technology (ICT) services and telecommu-
nications networks in Indonesia participating in the
collaboration with other state-owned companies (Sa-
putra, 2018) by implementing an ERP system. From
several available ERP software, Telkom Indonesia
chose SAP R / 3 which can integrate business units
such as logistics, Human Resources, and Finance.
To transform into a digital telecommunication
company, Telkom Indonesia offers six customer-
oriented portfolio products, namely fixed, mobile,
network infrastructure, wholesale, enterprise digital,
and consumer digital. One of the main services is
fixed-line telephone which is included in the fixed
portfolio on fixed telephone segmentation (POTS).
Recorded in the annual report of Telkom Indonesia
in the year of 2017, POTS customers are increasing
every year shown in the following Figure 1:
Figure 1: Number Of Fixed Phone Customers.
Based on Figure 1 number of fixed phone cus-
tomers, it can be seen that with the increase in the
number of customers in the POTS segment each
year, the amount of data managed and stored in one
database server will increase as well. This can cause
system performance to decrease, restoration and data
backup takes longer and the possibility of failing
data backup is the main issue now. Currently, the
data stored on Telkom Indonesia’s database server
is 34TB, to be able to maximize storage capacity,
they need to reduce the capacity of database to 4TB,
therefore, it can improve system performance. The
reduction cannot be performed directly on produc-
tion server due to the payment data keep increasing,
backup all data and restored to simulation server. To
ensure data consistency, accuracy and completeness,
a test is needed using the system integration testing
(SIT) method by conducting validation using quality
assessment data. SIT will help to know if defects oc-
cur and give a solution to them before users try out
the system (Ganesh et al., 2014). Therefore this study
Tiovani, L., Puspitasari, W. and Hediyanto, U.
Designing System Integration Testing to Test Reduction and Migration Payment Transaction Data at PT Telekomunikasi Indonesia, Tbk.
DOI: 10.5220/0009865701150120
In Proceedings of the International Conference on Creative Economics, Tourism and Information Management (ICCETIM 2019) - Creativity and Innovation Developments for Global
Competitiveness and Sustainability, pages 115-120
ISBN: 978-989-758-451-0
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2020 by SCITEPRESS – Science and Technology Publications, Lda. All rights reserved
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