Impact of Go Green on the Decision of Purchasing Bright Gas
Tugiyo
Universitas Pembanunan Nasional Veteran Yogyakarta
Keywords: Green Advertising, Green Brand, And Green Trust and Purchasing Decisions.
Abstract: This study was conducted to understand the Impact of Go Green on the Purchase Decision of Bright Gas.
The more specific purpose of this study is the effect of green advertising, green brand, and green trust on
purchasing decisions Bright Gas. The study was conducted on 150 respondents with a purposive sampling
technique and analyzed using SPSS Version 13. The research results obtained that 1. Green advertising
influences purchasing decisions., green brand influences purchasing decisions. And green trust influences
purchasing decisions.
1
INTRODUCTION
The issue of global warming (global warming) is
currently rife throughout the world community, and
it makes the issue of global warming as the center of
global attention. Global Warming (Global Warming)
is an increase in the average temperature across the
earth's surface due to the emission of large amounts
of greenhouse gases making solar thermal energy
trapped in the atmosphere, thus making the earth
hotter than before (Kuncoro Sejati, 2011). The
current global warming coexists with the increasing
number of industries created by humans themselves,
where the industrial technology they use usually
emits exhaust gases and causes damage to the
surrounding environment, such as rising earth
temperatures, which will trigger various chain events
that can be dangerous human survival. Indonesia is
currently included in the "top ten manufacturers of
the world," according to the UNIDO (United
Nations Industrial Development Organization)
report. Many large companies around the world are
building companies and trading in Indonesian
territory. "But with the issues regarding global
warming, it affects changes in consumer behavior to
be more selective in making purchases of a product,
consumers are starting to realize their rights to get
products that are feasible, safe, and products that are
environmentally friendly or commonly referred to as
with Green Consumerism" (Shaputra, 2013 in Nia
and Asti, 2016). The issue of global warming makes
the Indonesian government also participate in
regulating and protecting the natural environment in
Indonesia by passing a law, which regulates
companies to pay attention and preserve the
environment in creativity such as Law of the
Republic of Indonesia Number 23 of 1997 "That it is
deemed necessary to improve environmental
management life to preserve and develop a
harmonious, and balanced environmental capacity to
support the implementation of sustainable
development that is environmentally sound. " In line
with the issue of environmental sustainability and
increasing public awareness about the use of
environmentally friendly products, many companies
have begun to implement a system green marketing
in running and promoting their products. Green
Marketing is an activity that integrates broad
activities, including product modification, changes
in production process patterns, packaging changes to
changes in advertising (Jaolis, 2011 in Nia and Asti,
2016). The existence of green marketing encourages
the industry to do business that is environmentally
friendly, not just protecting the environment but is
part of the business process to meet some of the
desires of consumers. In general, companies that
embrace the concept of green marketing, usually
companies will always innovate to create green
products (green products), where the green products
include products that are not harmful to humans and
the environment, are not wasteful of resources, do
not produce excessive waste, and do not involves
cruelty to animals (Kasali, 2005 in Nia and Asti ,
2016). Green Marketing Green Marketing/itself
covers green advertising / green advertising, which
is an action to influence consumer behavior by
102
Tugiyo, .
Impact of Go Green on the Decision of Purchasing Bright Gas.
DOI: 10.5220/0009967101020108
In Proceedings of the International Conference of Business, Economy, Entrepreneurship and Management (ICBEEM 2019), pages 102-108
ISBN: 978-989-758-471-8
Copyright
c
2020 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
encouraging consumers to buy products that are not
harmful to the environment and directing consumers'
attention to the positive consequences of buying
behavior (Kong et a, 2014 in Nia. and Asti, 2016),
from this green advertising the company has a great
expectation for consumers to have a green trust /trust
in an environmentally friendly product /green brand.
One of the companies implementing green
marketing is the Gas Company, in which the Gas
Company creates an innovation, environmentally
friendly gas. The product is advertised on television,
radio, and newspapers with the name screens bright
gas, in this ad the producer invites consumers to use
bright gas, because it is able to eliminate odor-free
smoke that can pollute the air, by starting to consider
the product they are buying is an environmentally
friendly product /green brand that ultimately
consumers will later have a trust in the product
products that are claimed to be environmentally
friendly /green trust, and of the three variables
Unilever hopes to be able to create consumer
purchasing decisions in the direction of purchasing
products that are not harmful to the natural
environment or our social environment. The use of
the concept of green marketing by the Gas Company
includes several factors such as green advertising,
green brand, and green trust are very interesting.
This has encouraged researchers to examine the
effect of Green advertising, Green brand, and Green
trust on purchasing Decisions Bright Gas.
2
LITERATURE REVIEW
2.1 Foundation Theory
2.1.1 Role of Advertising
Advertising is one of the promotional media that is
currently very popular with various companies. The
existence of an advertisement can help companies to
introduce products produced to the public very
easily and attractively, and the existence of
advertisements will be able to cause the desire of
people to buy a product. But if we look at it, there
are currently a lot of display advertisements either
through television, radio, print media, or other
media, which in turn makes consumers confused to
determine a product they want, so an advertisement
is capable of creating a perception right in the minds
of consumers. According to Kotler (2009) defines
the meaning of advertising as any paid form of non-
personal presentation and promotion of ideas, goods,
or services by clear sponsors. According to Basu
Private (2007: 223) defines advertising as a form of
non-individual communication, with several costs,
through various media carried out by companies,
non-profit institutions, as well as individual
individuals.
Large Indonesian Dictionary (KBBI).
Advertising is news or messages to encourage,
persuade the general public to be interested in the
goods and services offered, notification to the public
about goods or services sold, posted in mass media
(such as newspapers and magazines) or public
places. Advertising has a very important role in
introducing the product produced, through
advertising, consumers will feel compelled to
consume a product, until it reaches the point of
satisfaction. But to get consumer satisfaction, an
advertisement must pay attention to AIDA, so that
the advertisement offered can grab the attention of
consumers.
According to Basu Private (1998: 347), the
AIDA framework consists of four main and
interrelated variables:
a.
Attention contains traction
b.
Interest maintains interest
c.
Desire raises the desire to try or have
d.
Action leads to action to buy
Some things that must be considered by
marketers or companies in introducing their products
are not only focused on making an advertisement,
but companies must also pay attention to advertising
objectives, types of advertising, advertising media. It
needs to be done so that advertising made can be
right on target.
2.1.2 Understanding Green Advertising
Kong et al. (2014) in Nia and Asti (2016) State that
green advertising is an action to influence consumer
behavior by encouraging consumers to buy products
that are not harmful to the environment and directing
consumers' attention to the positive consequences of
their buying behavior. Because Green advertising is
an advertisement that links with environmental
issues so that consumers can differentiate from other
product advertisements, companies must pay
attention to the five components of Green
advertising according to (Karna et al., 2001 in Ardik,
Suharyono, and Wilopo) :
a.
The purpose of advertising is to promote the
company's image that is environmentally
friendly
b.
The message template is a strong arrangement
for advertisements consisting of ad titles,
Impact of Go Green on the Decision of Purchasing Bright Gas
103
copyrights, and color illustrations included in
advertisements.
c.
The message element is an attraction or theme
that will produce the desired response by the
advertiser.
d.
Consumer benefits are the main benefits that
are communicated in advertising both in text
or visual delivered in green advertising
e.
Supporting factors are the basic values or final
goals that will be conveyed by green
advertising.
The difference between green advertising and other
simple advertisements:
a.
Green advertising is more emphasized in the life
cycle of raw materials, production, and others.
While simple advertising only emphasizes more
on the promotion of the attributes of a product,
b.
Companies that implement green advertising
always provide incentives for manufacturers to
achieve environmental development, such as
reducing the use of chemicals that can damage
the environment. Simple adverts are still lacking
in showing things like this.
2.1.3 Understanding Green brand
Green brand, according to experts: According to
Keller et al., (Ardik, Suharyono, and Wilopo), the
green brand is an image that gets perceptions and
associations in the minds of consumers associated
with product or service offering. According to Cretu
et al., in (Ardik, Suharyono, and Wilopo) green
brands are perceptions and associations in
consumers' memories, that the brand is committed
and has an interest in the environment. The concept
of the green brand, according to Mourad and Ahmed
(Ardik, Suharyono, and Wilopo), there are four
aspects discussed. These aspects can refer to the
brand image of a green product, such as:
a Green brand image
Green brand images a green brand image as
perception and association in the minds of
consumers related to the company's environmental
commitment and concern.
b Green Satisfaction
Green Satisfaction Is a level of satisfaction in the
context of meeting the consumption needs of certain
green products and environmental responsibilities.
c Green trust
Green trust is a trust in green products, where
consumers depend on the product or service of a
brand as a result of their belief in environmental
credibility, virtue, and ability.
d Green Awareness
Green Awareness Is an awareness to remember,
recognize, and remember the environmental features
of a brand.
2.1.4 Understanding Green trust
According to Chen (2010), in (Nia and Asti, 2016) is
the will to depend on a product, service, or brand
based on beliefs or expectations resulting from
credibility, good deeds, and skills regarding
environmental performance.
2.2 Purchasing Decisions
2.2.1 Understanding Purchasing Decisions
Purchasing Decisions are an integration process that
combines knowledge to evaluate two or more
alternative behaviors and choose one of them (Peter
and Olson, 2000: 162) in (Ardik, Suharyono, and
Wilopo). Meanwhile, according to (Kotler and
Armstrong, 2009:181) The purchase decision is to
buy the most preferred brand.
2.2.2 Structure of Purchasing
Decisions Consumer purchasing decisions are a
collection of several purchasing decisions. Each
purchase decision has a different component
structure, including (Oentoro, 2012: 107) in (Ardik,
Suharyono, and Wilopo) :
1).
Decisions about the type of product.
Consumers can decide to buy certain types of
products, such as food products or electronic
products.
2).
Decisions about product form. This
purchasing decision is in the form of product
selection regarding size, quality, product
design, and so on.
3).
Decisions about brands. Each brand has its
differences and advantages. Consumers will
decide which brand will best suit their wants
and needs.
4).
The decision about the seller. In making a
purchasing decision, the consumer will
determine where or from whom he will buy
the product.
5).
Decisions about the number of products.
Consumers can make decisions about how
many products to buy.
6).
The decision about the time of purchase.
Consumers can make decisions about when
they will buy a product.
7).
The decision on how to pay. When deciding to
buy a product, the consumer will determine
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104
how to pay for the product purchased, whether
in cash or installments.
2.3 Relations between Variables
2.3.1 Green Advertising
Praharjo et al., (2013) in his research entitled "The
Effect of Green Advertising on Perceptions About
Green Brands and Purchasing Decisions (Survey on
Students of the Faculty of Administrative Sciences
2010/2011 Universitas Brawijaya Consumer Bottled
Drinking Water Ades brand) ". The sample
collection uses a purposive sampling method,
conducted at the Faculty of Administrative Sciences
of Universitas Brawijaya in 2010/2011 students who
consume Ades brand drinking water. Data analysis
techniques using descriptive analysis and path
analysis. The results of this study indicate that there
is a significant influence of green advertising
variables on perception variables about the green
brand, and there is a significant influence on green
advertising variables on purchasing decision
variables through the perception variable about
green brands.
2.3.2 Green Brand
The green brand is a perception and association in
consumers' memories, that the brand is committed
and has an interest in the environment (Cretu et al.,
In Mourad and Ahmed, 2012: 523. In previous
studies, the influence of green advertising on
perceptions about green brands and decision
purchase of AMDK Ades (Ardik Praharjo,
Suharyono, Wilopo. 2016) shows positive results,
where the green brand has a positive and significant
influence on the decision to purchase green
products. (Keller et al. in Mourad and Ahmed,
2012:523) states that the green brand can form the
brand's perception that is committed to the action to
care for the environment, consumers are satisfied
with the actions taken by environmentally
responsible brands, in addition, consumers believe in
the actions taken by these brands on its actions for
the environment and consumers feel aware of
choosing a brand because of positive actions towards
based on theoretical studies d an empirical, then the
hypothesis can be arranged as follows:
2.3.3 Green Trust
Customer trust is a long-term fundamental
determinant of consumer behavior (Lee et al. 2011).
Previous literature suggested that customer trust is a
determinant of consumer purchase intentions
(Schlosser et al. 2006). If buyers have trust
experience with sellers, they will have higher
purchase intentions. Thus, consumer confidence is
an antecedent of consumer purchase intentions (van
der Heijden et al. 2003). Abid and Latif (2015)
found that green trust had a positive and significant
effect on the buying behavior of green products.
Putra and Suryani (2015) found that green trust had
a positive and significant effect on green purchase
behavior on organic products in Denpasar. Yan
(2013) research results found that there is a positive
relationship between trust with green purchase
behavior on products that have an environmentally
friendly label. Rizwan et al. (2014) found that green
perceived trust has a positive and significant
relationship to the purchase intention of green
products. Pratama (2014) found that green trust had
a positive and significant effect on the purchase
intention of Phillips green lamps in Surabaya. Based
on the theoretical and empirical studies, the
following hypotheses can be arranged with:
f.
Green advertising influences the purchase
decision of Bright Gas.
g.
Green brand influences the purchase decision
of Bright Gas.
h.
Green trust influences purchasing decisions
Bright Gas
3
RESEARCH METHOD
The population is an area consisting of objects or
subjects that have certain qualities and
characteristics determined by researchers to be
studied and then drawn conclusions (Sugiyono,
2014). The population used in this study are
consumers who use ultra-rinse molto rinse in the
Bantul region. The population in this study is not
known with certainty. The sample is part of the
number and characteristics possessed by the
population (Sugiyono, 2014). In this study, the
sample used was a portion of consumers from
consumers who use Bright Gas in Bantul.
The sampling technique used in this study isis an
incidental sampling, which technique based on
coincidence, i.e., anyone who accidentally met with
the researcher can be used as a sample if deemed
suitable as a data source. (Sugiyono, 2014).
Sampling is the process of selecting a sufficient
number of elements from the population, so that
research on the sample and understanding of nature
or characteristics will make researchers can
generalize these characteristics or characteristics to
Impact of Go Green on the Decision of Purchasing Bright Gas
105
the population element. By studying the sample, the
researcher will be able to draw generalized
conclusions about the sample population (Sekaran,
2006). In this case, the greater the diversity of the
population, the greater the sample size needed so
that more information can be taken (Sugiyono,
2008). Fraenkel and Wallen in Soehardi Sigit (1993)
suggest the minimum amount of sample size is 100,
where the amount is considered to be representative
of the existing population.
Based on these considerations, this study uses a
sample of 150 respondents scale is Likert used to
measure the attitudes, opinions, and perceptions of a
person or group of people about social phenomena.
With a Likert scale, the variable to be measured is
translated into an indicator variable.
Data analysis techniques used multiple linear
regression analysis to find out how the influence of
variables green advertising, green brand, green trust
on the decision to purchase molto ultra-green
products once rinse. The data obtained were
processed using the SPSS program for windows.
4
RESULTS
4.1 Regression Variance Test or F
Regression Test or Multiple
Regression Test
Diversity test to determine the best regression line is
often called the F-test. The F test is seen from the
significance value F obtained from processing the
regression data. A good F test is characterized by a
sig F value of 0.05. The results of the F test are
shown in table 1.
Table.1. ANOVA
Model Sum of
Squares
df Mean
Square
F Sig.
1
Regression
Residual
Total
51 358 4 12 840 6 148 .001b
71 001 34 2,088
122 359 38
a.
Dependent Variable: Loyalty
b.
Predictors: (Constant), commitment, trust,
social conflict, satisfaction
F test results show that the value of sig = 0.001
or 0.05 so that it can be concluded that the
regression equation used in this test is a regression
that has a perfect linear regression line.
4.2 Significance of the Regression
Equation
The results of the regression equation test show that
company commitment, trust, conflict, and
satisfaction have a significant effect on loyalty. The
significance value of 0.05 indicates this result. The
regression equation obtained is as follows:
Y = 0.814 +X 0.2021 + 0.541Xto 20.131X3+
0.142X4
5
DISCUSSION
The purpose of this study is to analyze and test the
influence of conflict, trustworthiness, company
commitment, and satisfaction within the partnership
relationship between Janu Putera and its partners.
The results of the data analysis show that conflict,
trust, company commitment, and satisfaction have a
significant effect on loyalty. The results of this study
are as follows:
6
CONCLUSIONS
Based on the analysis of the results of research and
discussion the following conclusions can be drawn:
The purpose of advertising Bright Gas is to promote
an environmentally friendly brand, the message
framework Bright Gas is to illustrate washing faster
and reduce air pollution, the message element of
Bright Gas is to provide advertisements with themes
that tend to display the ease in reducing air
pollution, remind consumers to stay concerned about
the environment and always protect the
environment, and is the basic value or final goal that
will be conveyed by green advertising.
Cittra Bright Gas is very committed to
continuing caring and protecting the environment,
the level of satisfaction in order to meet the
consumption needs of the Green Gas brand that is
environmentally responsible, consumers believe in
Bright Gas as a result of confidence in its
commitment will continue to protect and care for the
environment, and consumers have the awareness to
remember and recognize packaging from Bright
Gas.
Consumer confidence in claims that describe
products as environmentally friendly products,
reputation is a value given to individuals,
institutions, or countries. Reputation cannot be
obtained in a short time because it has to be built up
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106
for years to produce something that can be valued by
the public. Reputation is also only sustainable and
sustainable if consistent words and deeds, the
company's management efforts to create a
harmonious, harmonious, balanced environment
which will build a good image in the eyes of
stakeholders and the company's commitment to
carry out development, development of companies
that are environmentally sound in a sustainable
manner.
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