even deeper. It is, however, possible that such “is-
lands” reflect psychological constructs or biases like
age or race more than a bias towards people showing
certain emotions.
As this is a position paper, we point out that
the data are consistent with an organizational cul-
ture at Apple that is fairly aggressive (anger, fear
and calm are the most discriminating emotions) and
in accordance with ideas from Complexity Science
about companies that are successful in thwarting at-
tacks from their competition and in attacking their
competition. Complexity Science as applied to busi-
ness borrows ideas from the physics of systems far
from equilibrium and from the biology of evolution.
Successful companies operate at the “edge of chaos”,
where interactions with employees and outside con-
tacts are neither too sparse (so that the company is
not cohesive enough) or too tight (which would make
the company ungovernable). This diversity in its em-
ployees and the preponderance of weak links with
people with a different background enable innova-
tion and quick responses to changing circumstances
(Beinhocker, 1997). The wider range of emotions
reflect a larger proportion of “not so average” em-
ployees, who in turn are more perceptive of devel-
opments in parts of society and the globe that are
missed in more conventional companies. (Podolny
and Hansen, 2020) describes in detail the type of man-
agement structure needed so that such employees are
still able to influence the internal debate but also are
independent enough that they can keep functioning as
an antenna for external developments. This is a type
of diversity that goes beyond the inclusion of minori-
ties (Anonymous, nda)
The research focused only on the emotions and
did not collect any other data about the people on the
photographs. In future work we hope to explore if
the enhanced labeling of the FER+ image data set can
improve the classification and if the formalism can be
applied to other situations.
ACKNOWLEDGMENTS
The authors want to extend their thanks to Dr. Pin
Pin Tea-makorn for helpful discussions and to the
anonymous reviewers for their suggestions for im-
provement.
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