can be summarized as follows. First, as the largest
adjustment of the offshore duty-free policy in Hainan,
the new policy has achieved positive effects. Second,
the specific effect is shows that the new policy
obviously raises all the indicators of offshore duty-
free goods which including the number of offshore
duty-free shoppers, the sales amount of offshore
duty-free goods, the pieces of offshore duty-free
goods, the per capita sales and per capita number of
shopping pieces.
In the long term, the effect of this policy will be
not limited in sales or pieces of offshore duty-free
goods. The implementation of Hainan's duty-free
policy will bring a huge number of passengers to
Hainan, which will lead to the optimization of
tourism consumption structure and the upgrading of
Hainan's tourism industry. At last, this will form
valuable experience for future policy making in this
field.
4.2 Recommendations
Although Hainan’s offshore duty-free policy has
been greatly improved in 2020, it still needs to be
further improved in many aspects at this stage,
especially in terms of shopping facilitation,
regulations and information construction.
4.2.1 Further Improvement of Shopping
Facilitation
The further improvement of shopping facilitation can
be conducive to the effectiveness of Hainan’s
offshore duty-free policy. It requires the joint efforts
of the government and enterprises.
The government should continuously improve the
offshore duty-free policy. First, the government
should expand the variety of offshore duty-free
products, such as daily necessities, electronic
products, and local specialties. Second, it’s necessary
to stick to the market-oriented reform of Hainan's
offshore duty-free industry and continue to increase
market competition. Multiple measures should be
implemented to improve the vitality of the duty-free
market in order to speed up the formation of an
internal circulation system. Third, the government
should coordinate the construction of commodity
pick-up points to effectively improve the
convenience of offshore duty-free shopping for
tourists. For example, set up only one commodity
pick-up point at every airport, terminal and train
station so that the consumer can pick up the goods
purchased at all duty-free stores in Hainan after
queuing only once. Fourth, form of mail delivery
should be used more so as to reduce the
inconvenience caused by consumers queuing and the
pressure of pick-up point construction.
It’s necessary for the duty-free enterprises to
upgrade the offshore duty-free shopping industrial
chain. They should form a whole industrial supply
system, which includes comprehensive services,
logistics and distribution, intelligent supply chain and
multi-channel shopping. Firstly, the categories of
goods on the online platform should be the same as
offshore duty-free offline stores as much as possible,
so that the passengers those are willing to go online
supplementary shopping can also get the full
experience of offshore duty-free shopping in Hainan.
Secondly, based on the introduction of advanced
blockchain technology and intelligent equipment,
duty-free enterprises can form a comprehensive
system of services. Only by improving their own
software and hardware facilities and forming an
efficient and complete industrial system can they
fundamentally improve the service standard of
Hainan's offshore duty-free shopping industry.
4.2.2 More Comprehensive Regulations
With the rising sales of offshore duty-free goods, the
need for comprehensive rules and regulations has
become more and more prominent.
First, it is urgent for Hainan province to introduce
supporting laws and regulations as soon as possible,
such as anti-smuggling regulations, measures for the
administration of luggage, postal articles,
transportation and goods origin. Before the operation
of Hainan free trade port, the catalogue of
import duty,
prohibited and restricted import and export goods and
articles also need to be clarified in time. The
government need to study and judge the potential
risks of current policies so as to establish risk
prevention and control system in advance.
Second, the effective anti-smuggling measures
for the offshore duty-free commodities are vital for
the long-term implementation of the policy. The
government should improve the credit supervision
system and implement joint credit punishment
between local government. Various types of punitive
measures are necessary for smugglers. For example,
the smugglers with minor circumstances may not
enjoy the qualification of the offshore duty-free
shopping policy for a period of time, the smugglers
with serious circumstances will be included in the
national credit "blacklist". People who included in the
national credit "blacklist" are not even eligible to take
the high-speed railway.