Enterprise Transformation within Enterprise Engineering:
Literature Review and Research Directions
Shoji Konno
1
and Junichi Iijima
2
1
Tokyo Institute of Technology, 2-12-1 Ookayama, Meguro-ku, Tokyo 152-8550, Japan
2
Tokyo University of Science, 1-11-2 Fujimi, Chiyoda-city, Tokyo 102-0071, Japan
Keywords: Enterprise Engineering, Enterprise Transformation, Enterprise Transformation Capability, Enterprise
Dimension, Transformation Stage, Transformation Capability, Transformation Maturity Model, Literature
Review.
Abstract: In response to the rapid changes in the world, such as digital transformation, there is a growing demand for
efficient and effective enterprise transformation. Research artifacts related to the transformation have been
increasingly emerging as new standardized several description artifacts suitable to provide practices for
particular enterprise transformations. Enterprise has many aspects, such as their architecture, processes, and
organizational form, but their efforts in transformation are focused on silos such as enterprise system
modelling, and dynamic capabilities. In this study, we assess the availability of topics that support the
transformation and the fitness of enterprise engineering for fulfilling the modelling and managing
requirements. The review was carried out, finding 349 relevant papers and a list of the few aspects and topics
for classifying the focus points of enterprise transformation. Based on the analysis and results of the review,
brief suggestions to stimulate further research on the design, improvement, and application of the enterprise
transformation management framework are also derived.
1 INTRODUCTION
In the past, many ideal forms of enterprise
transformation have been drawn by consultants,
practitioners, and researchers. The latest example is
digital enterprise transformations (Purchase et al.,
2011) (Weill and Woerner, 2015). Various ideal
frameworks and big pictures, or both, are drawn, but
the transformation has failed (Kotter, 1995)
(Davenport and Westerman, 2018) (Bughin et al.,
2018).
Enterprise has many aspects, such as their
architecture, processes, and organizational form, but
their efforts in transformation are focused on silos
such as enterprise system modelling, and dynamic
capabilities. Companies try to improve and transform
in silos according to individual frameworks and
concepts (Konno and Iijima, 2019). Research artifacts
related to the transformation have been increasingly
emerging as new standardized several description
artifacts suitable to provide practices for particular
enterprise transformations. In this study, we assess
the availability of topics that support the
transformation by fitting enterprise engineering to
fulfil the modelling and managing requirements.
Today, as we support corporate transformation, we
interview with pre-made questions based on some
ideal form of digital transformation, assess the current
status, and set future goals and ambition goals.
However, it may be that enterprise transformation
will fail due to the lack of interoperability with other
related perspectives and things, or both. In order to
improve this situation, it is necessary to determine
what research results are related to enterprise
transformation, what is lacking, and where research
should be concentrated (Konno and Iijima, 2019).
In order to provide an outline for this literature
review, Section 2. gives background and related work
around the capability of supporting enterprise
transformation. Section 3 describes the overall
process of the literature review, including a further
specification of the research goals by defining
research questions. Additionally, the process and
results of the paper selection are described. Section 4
deeply analyses the literature. A summary and
outlook are provided in Section 5.
136
Konno, S. and Iijima, J.
Enterprise Transformation within Enterprise Engineering: Literature Review and Research Directions.
DOI: 10.5220/0011529300003335
In Proceedings of the 14th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2022) - Volume 2: KEOD, pages 136-147
ISBN: 978-989-758-614-9; ISSN: 2184-3228
Copyright
c
2022 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
2 BACKGROUNDS
In a nutshell, an enterprise is reforming towards
digital transformation. We can find five central states
of the transformation through paper research.
1. Management scope is shifted from IT to
digital (business technology): Compared to the peak
of the literature on IT management (the year 2012), it
has decreased by 57%. In contrast, literature on
digital technology increased 2.4 times from the year
2012.
2. Management perspective is shifted from IT
organization to the customer: Compared to the peak
of literature on IT organizations (the year 2015), it is
now down 20%. In contrast, the literature on
customers has increased 1.7 times.
3. Focus point is shifted from solo function to
extended enterprise: Compared to when the literature
related to digital began to rise (the year 2015), the
number of solo function literature remained flat. In
contrast, literature on extended enterprise increased
3.3 times.
4. Strategy scope is shifted from IT strategy to
digital strategy: Compared to when digital literature
began to rise (the year 2015), the number of works of
literature on IT strategy decreased by 26%. In
contrast, literature on digital strategy has doubled.
5. A great many blueprints for change have
been proposed. For example, the digital
transformation literature has grown rapidly since
2015. (Fig. 2).
In these cases, the enterprise has faced significant
issues described below.
1. Nobody knows the right direction for the
To-Be blueprint.
2. No proper steps for transformations,
3. You need to master a wide variety of tools
and methods designed to support the transformation,
4. There are different perspectives and
dimensions for describing the transformation,
5. There is no unified way to design and
manage each blueprint and the transformation.
As the state of an enterprise transformation
project, we can summarize the target for
transformation management is complicated and
mysterious. Many enterprises are applying existing
frameworks to siloed and specific enterprise elements
(such as architecture, process, model, capability, HR)
or both. It is difficult to control and lead enterprise
transformation by fully orchestrating each activity.
Around enterprise transformation projects, we cannot
be done without considering various things that
require a lot of time and effort. We think there is no
inter-solution, inter-framework, inter-operability, or
both for managing enterprise transformation.
Before this study, we examined and classified the
perspectives, dimensions, and capabilities described
in the enterprise transformation. Only one paper
currently describes a literature survey on enterprise
transformation, targeting the soviet enterprises in
1999 (Liuhto, 1999). In this study, we will investigate
the literature related to enterprise transformation
further and identify several research areas, ideas, and
framework approaches.
2.1 Enterprise Engineering
According to the Enterprise Engineering Manifesto
(Dietz and Hoogervorst, 2011), Enterprise
Engineering is an emerging discipline that deals with
developing theories, models, methods, and other
artifacts for the analysis, design, implementation, and
governance of enterprises in a theoretically rigorous
and practically relevant manner. In this case,
“Engineering” means the “activity of constructing the
implementation model of a system from its
ontological model” (Dietz and Hoogervorst, 2017).
In (Yildiran et al., 2018), they have described an
example of enterprise engineering framework
application and related issues such as a business
process, workforce management, diversity,
international collaboration, collaboration system, the
business model in India, etc.
In (Ross et al., 2006), EA is defined as the
“fundamental organization of a system, embodied
in its components, their relationships to each other
and the environment, and the principles governing its
design and evolution.”
EAM (Enterprise Architecture Management) has
a holistic perspective of enterprise architecture
management (Labusch and Winter, 2013). It is a
framework for the successful implementation of
ETM, and it is effective for capturing activities to be
implemented. ACET (Architectural Coordination of
Enterprise Transformation) (Proper et al., 2017)
(Kinderen, 2017) is one of the practices to coordinate
enterprise transformation. Based on a program and
project management perspective, ETM has content on
how change is promoted within the enterprise.
Adaptive Enterprise Architecture (Korhonen et
al., 2016) has four perspectives derived from the need
for and underpinnings of a reconceptualization of
enterprise architecture from the enterprise ecological
adaptation (i.e., adaptive enterprise) point of view. It
is considered to be the latest among the existing EA
forms. At the beginning of the history of the
enterprise model, the model formed like a pyramid
Enterprise Transformation within Enterprise Engineering: Literature Review and Research Directions
137
with several layers, for example, infrastructure,
technology, data, information, and business process.
Korhonen has proposed “enterprise
transformation capability” (Korhonen, 2018). The
proposal is to associate the CIO's capability with the
enterprise’s capability in transformation. The CIO's
capability mainly focuses on the skill dimension.
There is no mention of the capability maturity
framework model that we propose. This model has
lined up the organizational and individuals’
capabilities patterns during enterprise transformation.
3 SYSTEMATIC LITERATURE
REVIEW
3.1 Objectives of this Review
Although many academics and professionals use the
term "enterprise transformation" in their publications,
it remains vague what is meant. At present, it seems
that there is no comprehensive view of the term
“enterprise transformation.As a result of conducting
a preliminary literature survey, at present, no
document summarized a literature review on
enterprise transformation comprehensively. This
research aims to identify the current state of the art in
enterprise transformation research.
Systematic literature reviews aim to provide a
trustworthy and verifiable evaluation of an existing
research topic using a rigorous methodology. This
systematic literature review is based on the guidelines
provided by Kitchenham (Kitchenham, 2004).
Following the guidelines, we organized the review in
three stages: (1) protocol development, (2)
conducting the review, and (3) analysis and reporting.
In this section, we first present the search strategy.
Second, the inclusion and exclusion criteria for the
different stages are presented. Third and last, we
detail the data extraction and analysis process. In this
section, we first explain this study’s literature
selection and screening steps.
This review targeted peer-reviewed articles on
something studies on enterprise transformation
published between January 1, 1999, and December
31, 2019. Only articles in English were included.
Given the above scopes and constraints, three
hundred and six papers were collected through
keyword-based searching in the last 20 years ranging
from 1999 to 2019 (but excludes 2019 since our
document collection was in mid-2019). After
performing a personal screening with the above
criteria, 116 papers were removed, and 58 papers
were finally acquired.
3.2 Research Questions
To reach this goal, we pose the following research
questions:
RQ1: How many papers on enterprise transformation
are written per year?
RQ2: What research areas are covered in the papers
related to enterprise transformation per year?
RQ3: What kind of capabilities are associated with
enterprise transformation?
RQ4: What study has been done on modelling and
frameworks that support enterprise transformations?
RQ5: What are the main models, techniques, and
ideas to address modelling for enterprise
transformation?
The selection criteria for “capability,”
“dimension,” and areas to address modelling in the
RQ are as follows.
1. In (Hall & Rosenberg, 2010), the definition
is “the skills, procedures, organizational structures,
and decision rules that firms utilize to create and
capture value.” We think that the dynamic capability
will be the core engine in change management
because change changes the company's routine
business processes. Therefore, the term “capability”
was used as a search word to explore dynamic
capabilities related to enterprise transformation.
2. According to (Bernus et al., 2012),
“Structure,” “Behavior,” and “Value” are illustrated
as the major dimensions. They also pointed out “all
of which are interrelated and understanding these
should improve the Enterprise.” The focus was on
subdividing the enterprise model to improve the
company's performance. It has not been defined in
anticipation of relationships or impacts in line with
transformation or other elements. Therefore,
“dimension” was used as a search word for
dimensions related to enterprise transformation.
3. When transforming a company, there is a
high possibility that various stakeholders will be
involved. That is, things will be seen from various
perspectives. We thought that the difference in
perception at that time would affect the success or
failure of the transformation. We also believe that
enterprise engineering is effective as a way of
thinking to solve these problems. Therefore, we
decided to search for modelling on enterprise
transformation.
KEOD 2022 - 14th International Conference on Knowledge Engineering and Ontology Development
138
3.3 Data Sources
The research involved seven online databases as data
sources: ACM Digital Library, Elsevier, IEEEXplore
Digital Library, SpringerLink, Taylor & Francis,
Wiley, and Google Scholar.
The analysis process is oriented along the
guidelines for a systematic literature analysis
(Kitchenham, 2004). The review process is divided
into four different parts. The first activity is to
identify conference series, journals, and catalogs
likely to represent state-of-the-art research on the
topic of interest. Here, a base set of papers for review
is extracted by keyword search. The second step is the
exclusion/inclusion of papers based on title and
abstract. Then, the remaining papers have to be
classified, and data about the research questions must
be extracted. The fourth and last step is to analyze the
extracted data.
In order to ensure that the literature gathered
addresses combining “Enterprise transformation”
with several words, useful data sources, keywords,
and criteria should be determined first.
3.4 Data Extraction and Analysis
In the first stage, we entered the search key into
Google Scholar in January 2020, which resulted in
816 articles: 206 (25.25%) published in journals, 247
(30.27%) in conference proceedings, and 399
(44.48%) in books and others. Others include books,
journal articles, tools, presentation files, reports,
working papers, transactions, and university
dissertations. For the journals, we included only those
hits in Academic Accelerator searches. Here, we
conducted a similar search to see if there were any
omissions in data sources other than Google scholar.
For these 102 articles in the journal and 247 articles,
we collected the full documents. The total number of
targets for our review is 349 articles (TABLE 1).
Every article that matched the search criteria was
recorded, and we then reviewed and re-reviewed each
article and was imported into and managed in
Mendeley. Among others, it is found by keyword
search that if it is found that it should be targeted as a
reference, it will be subject to a final review. In
particular, we expect it to be found a lot in books.
Next, a keyword search of titles and abstracts was
used to find relevant articles in the above sources.
Keyword combinations took examples from three
distinct categories: keywords on alignment contents,
including “enterprise transformation,” “modelling,”
keywords on alignment expressions, including
“governance,” “management,” “operation,”
“strategy,” and “plan;” keywords on architecture,
including “enterprise architecture,” “business
architecture,” and “organization architecture.” The
three kinds of keywords ensure the integrity for
collecting modelling related to enterprise
transformation. The keywords for searching should
combine at least one term in each kind. We used the
following search terms, each combined using an
AND operator:
“enterprise transformation” OR (“enterprise” OR
“transformation”)
“Perspectives” OR “dimensions” OR “capability”
OR “maturity model” OR “stage model”
Keywords extracted from each title of 349 papers
like a “theory”, “lean”, “agility”, etc.
Finally, in order to remove studies that only
mention enterprise transformation and modelling in
passing, several criteria were considered for further
screening: the inclusion of the definition of enterprise
transformation; the inclusion of the definition of
modelling; a discussion of the relationship between
modelling and enterprise transformation; and
conclusions that follow from combining modelling
with enterprise transformation.
Every article that matched the search criteria was
recorded (this resulted in 1858 candidate articles),
and the first author then reviewed and re-reviewed
each article. As suggested by (Kitchenham, 2004), we
used the following inclusion and exclusion criteria:
Inclusion:
(1) English peer-reviewed studies applicable to
Academic Accelerator;
(2) Proceedings of conference and workshop;
(3) Studies related to enterprise transformation.
Exclusion:
(1) Studies not in English;
(2) Duplicated studies;
(3) Short articles and case studies.
(4) Studies not related to enterprise transformation
Table 1: Studies Retrieved Through Search Engines.
Source Foun
d
Journal Proc. Others
ACM DL 12 1 9 2
Elsevie
r
12 2 8 0
IEEE 90 5 80 3
S
p
rin
g
e
r
66 7 38 21
T & F 40 39 0 0
Google
Scholar
585
45
107
371
Wile
y
11 3 5 2
Total 816 102 247 399
Enterprise Transformation within Enterprise Engineering: Literature Review and Research Directions
139
4 RESULTS
In this section, we present the results of our analysis.
First, we indicate the transition of the number of
articles on enterprise transformation submissions per
year. Second, we present the result of having
extracted the line-up of the research area relevant to
enterprise transformation. Third, we provide the
result of extracting the line-up of the capability
relevant to enterprise transformation. Fourth, we
present the result of extracting the line-up of papers
related to the modelling of enterprise transformation.
Fifth, we provide the result of having extracted the
line-up of the paper relevant to the modelling target
related to enterprise transformation. Towards the end,
we show the identified future ideas of enterprise
transformation modelling.
After analyzing each paper’s title, authors, year of
publication, research questions, research domains,
research motivations, research challenges, research
models, and techniques, comparatively analyzing
each paper and classifying the similar terms, we
acquired the results of the above five questions.
4.1 Numbers of Papers That Include
the Term “Enterprise
Transformation” per Year (RQ1)
In this subsection, we present the answer to the RQ1.
Figure 1 shows the number of papers in the last 20
years, from 1999 to 2019. Several findings were
discovered in Figure 1.
Several years from 2004, when represented by the
“IT doesn’t matter,” began to threaten the
significance of the IT department, and companies
were forced to transform IT management (Carr,
2003). On the business side, there have been many
flows of outsourcing IT operations that do not fall
under the core operations. At that time, it can be
understood that the first peak in the number of articles
concerning enterprise transformation had occurred.
The next peak starts from around 2010, and many
contents of change for cloud shift are written (Gill et
al., 2014). The third peak is the content of DX
involving end users by the spread of utilization of
digital technology like smartphones and smart
devices with the Internet of Everything (IoE).
This graph shows that discussions on enterprise
transformation at conferences and the like have been
activated, but journals have not been activated as
expected. This difference is one of the points that
need scrutiny. Regarding enterprise transformation,
the suspension of the journal seems to have had an
Figure 1: Numbers of papers that include the term
“enterprise transformation” (RQ1).
effect, but we would like to work on revival in the
future.
4.2 Research Target Areas Related to
“Enterprise Transformation”
(RQ2)
This section aims to answer RQ2. Each publication’s
research question(s) may be similar or different.
Distinguishing all the research questions of the
samples helps understand the research trends in the
research area modelling for enterprise transformation.
Figure 2 shows the numbers of the nine categories.
In Figure 2, the numbers of the last three
categories far exceed that of the first six categories.
The last three areas attracted attention, but the first
three areas did not. This difference can be said that
the content related to EA and management is more
than the content about enterprise transformation
modelling, how to catch it, and its maturity.
Therefore, the modelling and understanding of
enterprise transformation itself, as well as the study
of their maturity, is valuable.
What is striking is the rapid growth of the
literature on digital transformation. Although not
many in journals, proceedings have increased
considerably. Digital transformation is one of the
enterprise transformations and the hottest topic, so it
is a natural result. We believe that the enterprise
transformation management-related frameworks
(such as methodologies, practices, and theories)
should be further developed to withstand that focus.
The limited number of analysed papers might bias
the results of this study. However, using the method
of a systematic literature review, it is assumed that a
representative cross-section of scientific literature has
been considered. Thus, there is a good possibility of
generalization.
KEOD 2022 - 14th International Conference on Knowledge Engineering and Ontology Development
140
Figure 2: Statistical number of nine main research target areas (RQ2).
On the other hand, the following keywords could
be picked up to indicate the inactive area. We would
like to see them as candidates for themes to be
focused on future enterprise transformation research.
Inactive Areas: Metrics, Informatics (Braunstein and
Detmer, 2016), Analytics, Dimension, Requirements,
Governance, Measurement, Enabling, Capability,
Theory, Engineering, Building Blocks.
4.3 Capability Specification Concerns
“Enterprise Transformation”
(RQ3)
This section aims to answer RQ3. Several findings
were discovered in Table 2. At this point, we have
picked up 11 enterprise transformation-related
capabilities.
Hesselberg describes five dimensions of agility
(Hesselberg, 2018). Among the five dimensions
(Technology, Organizational Design, People,
Leadership, and Culture), it will be a reference for the
focus on clarification and research on Leadership and
Culture found in this review. The results of this
research will be beneficial as materials for the
Dimension design for the enterprise transformation
we are promoting. In addition, when applying the
agile/lean concept and style to enterprise
transformation, it is judged to be a valuable reference
by referring.
Karvonen, Sharp, and Barroca refer to the
capability of agile enterprise transformation
(Karvonen et al., 2018). In particular, the concept of
agility is seen as a solution to address problems faced
by an uncertain, quickly changing competitive
environment.
We think that paper dealing with Lean can be
divided into two categories. In our efforts, we decided
to use the latter as a reference and picked up this
document. The contents deal with the transformation
to lean enterprise and apply the lean's concept to
enterprise transformation.
The tool includes three sections (Nightingale and
Srinivasan, 2011): lean transformation leadership,
life cycle processes, and enabling infrastructure.
Fifty-four lean practices are included in the tool.
These practices were chosen as indicators of the
behaviours that lean organizations should engage in
rather than comprehensive. It is judged that it is
effective as a tool for evaluating whether Enterprise
has changed to one with Lean characteristics.
Nightingale and Srinivasan make additional new
principles to the field by moving further away from
the manufacturing sector and redefining lean
principles in the context of enterprise transformation
Enterprise Transformation within Enterprise Engineering: Literature Review and Research Directions
141
Table 2: Paper Identifications and Selections Related to
Enterprise Transformation Capability (RQ3).
Term of capability Authors and Ref.
Collaborate/Integrate (Petrie, 1992).
Model (Huhns et al., 1992).
Lean Enterprise
Assessment
(Nightingale and Mize,
2002).
Model (McGinnis, 2007).
Lean Enterprise
Transformation
(Nightingale and
Srinivasan, 2011
)
.
Continuous improvement (Fathallah et al., 2012).
Collaborate/Integrate (Zhang et al., 2012).
Assess
(
Cil and Turkan, 2013
)
.
Continuous im
p
rovement
Wiseman et al., 2014
,
Govern/Lead
(Korhonen and Molnar,
2014).
Transform
(Henkel, Bider, and Perjons,
2014).
Analyze
(Zimmermann et al.,
2016
)
.
Agile Enterprise
Transformation
(Hesselberg, 2018).
Enterprise Agility
(Karvonen, Sharp, and
Barroca, 2018).
Plan (Kar and Thakurta, 2018).
Model
(
van Gils et al., 2018
)
.
Assess
(Zotova and Mantulenko,
2019).
Manage
(Assar and Hafsi, 2019,
July) and (Reichstein et
al. 2019).
Measure
(
Mao, 2019
)
.
Enable
(
Maasoum
y
, 2019
)
.
in general (Nightingale and Srinivasan, 2011). They
suggest the set of seven principles: adopt a holistic
approach to enterprise transformation; secure
leadership commitment to drive and institutionalize
enterprise behaviours; identify relevant stakeholders
and determine their value propositions; focus on
enterprise effectiveness before efficiency; address
internal and external enterprise interdependencies;
ensure stability and flow within and across the
enterprise; and emphasize organizational learning.
Such a holistic systems approach to transformation
highlights enterprise inter-connections, identifies
enterprise waste, and creates strategies to translate
waste into opportunities for value creation.
4.4 What Study Is There on Modelling
(RQ4)?
This section aims to answer RQ4. Several findings
were discovered in Table 3. At this time, we have
picked up 16 items as enterprise transformation-
related dimensions for utilizing the model. The
selection criteria here is whether or not the paper
includes content that can be used as dimensions in the
framework.
In (DeLone et al., 2018) described it as the stage
of the governance model, but do not mention
dimensions in the context of transformation among
Business-IT alignment (BITA) focus points. In our
future study, we will define the details of those
dimensions’ specifications.
In (Hay, 2011), enterprise model patterns have
been summarized. Those patterns are focused on
data-centric descriptions of enterprise activities by
using some predefined parts. We think this work is
unsuitable for our research because there are no
specific patterns in enterprise transformation.
In (Gassmann et al., 2014), business model
patterns have been summarized. The model pattern
appears to depend on the requirements of enterprise
transformation.
Since the model survey takes time, we plan to
clarify the relationship and affinity with enterprise
transformation in another paper in the future.
4.5 What Study Is There on Models,
Techniques, and Ideas (RQ5)?
This section aims to answer the RQ5. Several findings
were discovered from Table 4. We have picked up 13
items as enterprise transformation-related models,
techniques, and ideas for supporting the modelling.
Studies dealing comprehensively with this theme
could pick up the study (Dionísio et al., 2014). It was
seen that new theories and ideas were applied in each
study in order to promote enterprise transformation
effectively. We will respect these achievements and
use them as a reference when considering
organizational capabilities and dimensions within our
framework. In RQ4, we looked at what has been
considered from the perspective of capturing
corporate transformation. Here, we look at what kind
of thinking, ideas, and modelling is effective for
solving problems in corporate change management.
Because enterprise transformation is complex,
long-term, or costly, there have been relatively many
efforts on Lean and Agile (Nightingale and Mize,
2002) (Bondar et al., 2017) (Hesselberg, 2018).
Efforts on this topic are still small. In the future, we
will scrutinize each idea and use it as a reference for
our research.
KEOD 2022 - 14th International Conference on Knowledge Engineering and Ontology Development
142
Table 3: Studies Related to Modelling for Each Enterprise Dimensions (RQ4).
Candidates of
Dimensions
Paper found Existing Frameworks Ref. and Year
Enterprise Governance 7
Modelling enterprise strategy. (Doumi et al., 2011)
Stage model of Digital IT Governance. (DeLone et al., 2018)
Enterprise Ontology 15
Using Ontology and Modelling Concepts for
Enterprise Innovation and Transformation.
(Okpurughre et al., 2017)
Enterprise Architecture 115
exploratory analysis of EA management
support.
(Assar and Hafsi, 2019)
Enterprise Process 47 Enterprise Process Modelling. (Hoggett and Shah, 2013)
Enterprise Model 26
Enterprise model patterns. (Hay, 2011)
Business model navigator. (Gassmann et al., 2013)
Enterprise Alignment 1
BITA. (Zhang et al., 2018)
Reasoning on Uncertain Enterprise Technology
Alignment.
(Bunting, 2012)
Enterprise Capability 4
Enterprise Capability Modelling. (Loucopoulos et al., 2015)
Ontological Analysis of Capability Modelling. (Miranda et al., 2016)
Process Innovation, Enterprise Maturity, and
Dynamic Capability Approach.
(Kurniawan and Zander, 2019)
Enterprise Culture 3
Relationship among business model, organization,
and corporate culture.
(Jettern et al., 2009)
Enterprise Business 1
Linking Drivers of ES-enabled Business Value
to the Business Value Created.
(Bhattacharya, 2019)
Enterprise System 23
System-Thinking Development and
Experiential Learning.
(Lopez et al., 2014)
Enterprise
Infrastructure
1 GERAM. (Bernus et al., 2015)
Enterprise Formation 1 Organizational Formation Transition. (Terpening, 2015)
Enterprise Resource 25 Resource Matching. (Wang, Chen, and Ao, 2015)
Enterprise
Management
17
Radar Management Model. (Zhang et al., 2011)
Enterprise Management Maturity Model
(E3M).
(Li et al., 2012)
Enterprise Execution 6 Business Execution Model. (Ross et al., 2006)
Enterprise Knowledge 29
Enterprise Knowledge Modelling with
CODEC.
(Loucopoulos and Kavakli, 2016)
Enterprise Risk 1 Enterprise Risk Modelling with ArchiMate. (Band et al., 2015)
Table 4: Models, Techniques, and Ideas Retrieved of
Enterprise Modelling (RQ5).
Research Area
Paper
foun
d
Candidate
Ref. and Year of
Selected Pa
p
ers
Theor
y
4 2 (Rouse, 2005).
Lean 33 5
(Nightingale and
Mize, 2002
)
.
Agility/Agile 6 2
(
Hesselber
g
, 2018
)
.
(Bondar et al.,
2017
)
.
Engineering 10 2
(Whitcomb et al.,
2017).
(
White, 2015
)
.
Enablin
g
6 2
(
Hanna, 2009
)
.
Analysis/Anal
ytics/Anal
y
ze
15 1
(Zimmermann et al.,
2016).
(Webster and
Watson, 2016
)
.
Evaluation 3 2
(Xue and Zhu,
2002
)
.
(
Mao, 2019a
)
.
Measurement 4 1
(Edgeman, and
Eskildsen, 2014).
Informatics 2 1
(Braunstein, and
Detmer, 2016).
Innovation/In
novative
18 1 (Lazonick, 2002).
Governance/L
eadershi
p
2 1
(Basole and
Putrevu, 2014
)
.
Framewor
k
21
(
Hanna, 2010
)
.
Upgrading/Up
grade
18 10 (Mao, 2019b).
Enterprise Transformation within Enterprise Engineering: Literature Review and Research Directions
143
5 DISCUSSIONS
After answering the above five Research Questions, a
comprehensive understanding of enterprise
transformation research has been acquired. Several
conclusions are extracted from the results.
There were many active announcements at the
conference but unexpectedly few journals. Although
there are many enterprises transformation-related
studies, it is clear that the area is vast, and many
things are involved in a complicated manner, and it is
challenging to clarify them and construct theories for
efficient and effective change. Given the vigour of
research on digital transformation in the last few
years, we believe that theories and frameworks
should be strengthened as soon as possible. Based on
the results of this research, we have decided what
capabilities are needed to make enterprise
transformation work well and what impacts and parts
will have on a specific transformation. We would like
to pursue further research into the extent to which
they must be controlled and what must be well
controlled.
5.1 Lessons Learnt
The purpose of this study is the evaluation the
elements of enterprise related to transformation. In
particular, in the future, we will develop enterprise
transformation management methodologies and
frameworks based on the enterprise engineering
concept. Each answer for five RQs is described
below:
Answer for RQ1: Initially, 816 works of literature
were found. A flat growth rate and a small number of
papers for the first five years from 1999. There were
three peaks in literature growth starting in 2004,
2007, and 2014. Overall, the number of journals is
small, contrary to expectations. On the other hand, the
number of conference proceedings and other articles
is high. It seems that incidents that affect the
operation of the enterprise, such as "IT doesn’t
matter," Cloud, DX, etc., are affecting.
Answer for RQ2: Although “EA/architecture,”
“Model,” “Digital Technology,” and “Management”
are active, there are still many areas to be addressed.
On the other hand, there is significantly less work on
“Measurement,” “Analytics,” “Evaluation,”
“Governance,” “Decision making,” and
“capabilities.”
Answer for RQ3: We have picked up 11 enterprise
transformation-related capabilities. The capabilities
we picked up will be a reference for our capability
design for enterprise transformation management.
Conversely, areas other than those that could be
picked up require a new design in the future. For
example, “Evaluate” (Frank, 2002) (Frank, 2014),
“Innovate”, “Optimize”, Design”, “Architect”,
“Mature”, etc. are considered as the target.
Answer for RQ4: We have picked up 16 items as
enterprise transformation-related dimensions for
utilizing the model. There are a wide variety of
models, such as Enterprise Engineering (Dietz and
Hoogervorst, 2011) (Dietz and Hoogervorst, 2017)
(Yildiran, 2018), Enterprise Model Patterns (Hay,
2011), etc. In our research activities, these can be
examined to see if they can be interpreted as
dimensions that characterize the transition of
enterprise transformation.
Answer for RQ5: We have picked up 13 items as
enterprise transformation-related models, techniques,
and ideas for supporting the modelling. Lean and
Agile initiatives are relatively high profile, but there
are still a few overall.
Others: Every time new transformational themes
such as sourcing utilization, cloud utilization,
ecosystem development, and DX are raised, new
enterprise modelling, necessary organizational
capabilities, frameworks for management, and
mechanisms for measuring the degree of goal
achievement are considered and proposed each time.
We think that it was necessary to consider (i) how to
proceed with the transition from the current situation
to the desired transformation theme, (ii) how to
visualize how far the transition has progressed, and
(iii) how to define, manage, and improve the
requirements for transformation. We believe that it is
necessary to have a framework and management
method that can be used universally for new
transformation themes that will arise in the future,
rather than methods of transition, evaluation
indicators, and management of requirement
definitions that are specialized for individual
transformation themes.
5.2 Future Research Directions
Based on our analysis, we conclude that separating
the enterprise transformation management capability
and the enterprise transformation stage to form a
model would lead to a successful corporate
transformation. Overall, the current situation is
characterized by a lack of definitions of dimension,
maturity, and capability for driving enterprise
transformation.
In future work, we intend to (i) reshape the new
enterprise transformation management model
consisting of technology, business, BITA, and DX
KEOD 2022 - 14th International Conference on Knowledge Engineering and Ontology Development
144
perspectives as a new enterprise transformation
management world based on the combination of
enterprise engineering and dynamic capabilities; (ii)
propose how to describe the requirements for the
transformation; (iii) examine the clarifying the
relationship on influencing between architecture
world and transformation world by using common
dimensions and influencers for leading the
transformation; and finally, (iv) formalize the
prototype management support platform for the
transformation with low cost and high speed.
6 CONCLUSIONS
The goal of this study was to identify the current state
of enterprise transformation research, and mainly it
was research targets, frameworks, concepts, and
theories related to enterprise transformation by using
a systematic literature review method based on
guidelines (Kitchenham, 2004). We identified 816
papers in which enterprise transformation was subject
to something, and we did an in-depth analysis of 349
papers useful for our research.
Our main contributions to this paper are (1)
statistical analysis of state of the art in dimensions,
maturity, and capability related to enterprise
transformation, (2) candidates for future advanced
research themes related to enterprise transformation,
(3) capabilities related to enterprise transformation,
(4) tools and methods related to modelling enterprise
transformation, and (5) resources and artifacts related
to enterprise transformation.
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