Table 2: Forms of user involvement in design.
Format Features Strengths Difficulties
One to One
Only 1 user can
communicate directly
with the designer
Higher operability and
user motivation Better
and more efficient
User thinking is
limited
Group style 6-8, in small groups
Design more in line with
demand
Users vary from
one user to another
Online Open Everyone More convenient
Conduct
Interaction
3.3 User involvement in the Design
Process
User involvement design starts from user analysis, by
analysing the user's physiology, behaviour and
psychology to establish the user'sneeds, such as
interaction needs, self-fulfilment needs, usage needs
and cultural needs.
Then, we analyse the data of user needs, design
and develop product shapes and decorative elements
to meet the needs of users, and allow users to fully
develop their creativity through user participation in
design.
Through user participation in the design process,
users can give full play to their own creativity and
finally complete the design and production of the
product. The user participation design process is
illustrated.
Step 1: User analysis.
Step 2: Requirements acquisition.
Step 3: User needs analysis.
Step 4: Design element development and user
involvement.
Step 5: Design realisation.
3.4 r Demand Acquisition for Chengdu
Lacquerware Cultural and
Creative Products
Today, the number of different types of cultural and
creative product designs is increasing, and the
demand for cultural experiences is growing, with both
users and designers expecting the product to enhance
the spiritual experience through cultural implantation.
By accurately tapping into information about user
needs, translating them into specific elements of
product design, and presenting external factors such
as the shape, ornamentation and colour of the product
in the design of Chengdu lacquerware cultural and
creative products, the transformation between user
needs and the characteristic elements of the product
is further completed. User needs are categorised in
order to better understand the needs of the target
users. The first step in acquiring user needs for
Chengdu lacquerware cultural and creative products
is to identify the target user group and clarify who the
product is designed for. In determining the target
users, this can be done by analysing the background
information of the user’s identity and through
questionnaires to locate them (Liu, 2021). The user
portrait is a way of standardising the target user group
through questionnaires and user interviews to better
capture the target users and their real needs, to ensure
that the product development process does not deviate
from the user needs, and to use the Kano model user
needs taxonomy to analyse the target user’s needs
preferences and measure the user’s satisfaction with
a certain attribute of the product (Huang, 2021). The
Kano model was used to analyse the preferences of
the target users and to measure their satisfaction with
a particular attribute of the product. This helped the
designers to accurately position the style, function
and shape of the Chengdu lacquerware product
design.
4 EXTRACTING AND
RECONSTRUCTING
ELEMENTS OF CHENGDU
LACQUERWARE PRODUCT
DESIGN FOR USER
PARTICIPATION
As one of the pearls of intangible cultural heritage,
Chengdu lacquerware is of great artistic value in
terms of its production techniques and aesthetic
characteristics. This chapter first analyses the
characteristics of the appearance, decorative elements
and compositional forms of Chengdu lacquerware,
analyses the data collected on ancient and existing
products of Chengdu lacquerware, combines the
regional cultural characteristics of Chengdu
lacquerware and other factors, and constructs an
analysis chart of Chengdu lacquerware cultural and
creative product design. Based on user needs and