2 LITERATURE REVIEW
Work stress and work environment are factors that
can affect employee job satisfaction depending on
how the company's employees work and how the
company can solve the problems it faces.
2.1 Definition of Job Stress
Job stress is a person's state of being depressed about
the work being done, while job stress is a person's
tension and fear with the work environment and will
result in excessive psychological and physical
disturbances because this will affect job satisfaction.
Stress can arise due to pressure or tension that comes
from misalignment between a person and his work
environment, the stress experienced by employees
due to the environment they face will affect their
performance and job satisfaction, so management
needs to improve the quality of the organizational
environment for employees (Noviansyah and
Zunaidah, 2010).
2.2 Definition of Work Environment
The work environment in a company needs to be
considered; this is because the work environment has
a direct influence on employees. A conducive work
environment can improve employee performance,
and vice versa; an inadequate work environment can
reduce employee performance. The condition of the
work environment is said to be good if humans can
carry out activities optimally, healthy, safe, and
comfortable.
2.3 Definition of Job Satisfaction
Job satisfaction is an individual thing. Each
individual has a different level of satisfaction
according to the values that apply to a person. More
aspects that are fulfilled by the wishes and
expectations of the individual, the higher the
satisfaction a person feels. On the contrary, fewer
aspects are fulfilled by an individual's wishes and
expectations, lowering the satisfaction felt by a
person.
2.4 Relationship Between Job Stress
and Job Satisfaction
Job stress is one of the serious problems that afflicts
every employee at work (Tunjungsari, 2011). Stress
can arise as a result of pressure or tension that comes
from misalignment between a person and his work
environment, the stress experienced by employees
due to the environment they face will affect their
performance and job satisfaction, so management
needs to improve the quality of their work. work.
organizational environment for employees
(Noviansyah and Zunaidah, 2010).
The impact of stress experienced by a person
depends on how long the stress was experienced.
Stress levels that reach the optimal point will result in
good performance. However, if it is too heavy, stress
will actually put the person in various obstacles or fail
to meet demands, resulting in decreased performance.
At a very high stress level, employee satisfaction is
low. Stress that is not handled properly usually results
in a person's inability to interact positively with his
environment, both in terms of the work environment
and outside the work environment.
2.5 Relationship Between Work
Environment and Job Satisfaction
According to Mangkunegara in (Sedarmayanti, 2009)
the intended work environment includes clear job
descriptions, challenging work targets, effective work
communication patterns, work climate and relatively
adequate work facilities.
According to Handoko in the book (Edy Sutrisno,
2009), job satisfaction is an emotional state that is
pleasant or unpleasant for employees to view their
work. Job satisfaction reflects a person's feelings
towards his job. This can be seen from the positive
attitude of employees towards work and everything
that is encountered in the work environment.
The atmosphere of a workspace often influences
an employee's mindset and growth. Employees
working in a positive work environment may feel
more motivated to produce high-quality work
consistently. Specific satisfaction with task variety,
colleagues, working conditions, and workload were
positively related to overall job satisfaction, as were
career perspectives and job autonomy. In the
workplace, it is often assumed that employees who
are more satisfied with the physical environment are
more likely to produce better work outcomes.
Temperature, air quality, lighting and noise
conditions in the office affect the work concentration
and productivity.
2.6 Relationship Between Job Stress
and Job Satisfaction
Job stress is a condition in which an employee feels
tense and depressed about the work. While job
satisfaction is a pleasant emotional state in which