take appropriate preventive and control measures on
time. By contrast, it can be seen that in just a few days
from January 4 to January 10, 2020, the original
reporting method that the cases can be reported
directly online once it is confirmed by the primary
clinician has changed to the way by which direct
online reporting is only possible after expert
consultations organized by the district, city, and
provincial health commissions at all levels, as well as
the approval of the provincial health commission.
Until January 24, when the unknown virus was
officially named “new-coronavirus” (COVID-19)
and the emergency system was debugged, the
“dynamic monitoring function of pneumonia caused
by new coronavirus infection” of the infectious
disease network direct reporting system was finally
launched.
4 CONCLUSION
Undoubtedly it is particularly important to have easy
access to online reporting for infectious diseases, but
at the beginning of the outbreak, due to the
refrainment of reporting authority, the Hubei
Provincial Health Commission kept claiming “no
increase” until January 15, 2020, but the fact is that
the spread of the virus never stopped during this time.
In addition, even the top level of the NCDC has no
executive power or decision-making authority, which
means it is unable to make policy measures to prevent
and control the outbreak. Therefore, although the
NCDC reported the outbreak to the central
government as soon as possible, before the central
leadership approved the decision, members of the
high-level expert group of the NCDC could do
nothing but remind and urge people to reduce
unnecessary outings and gatherings at the press
conference, which also hindered the prevention work
in the early stage of the epidemic.
First of all, the NCDC in China is a technical
institution that provides technical services, and is
responsible for reporting to higher administrative
departments but is not entitled to release information
to the public. Meanwhile, local CDCs are under the
jurisdiction of the local health commissions and the
local governments. The NCDC, which is supposed to
be the “whistle-blower” for major public health
events, is caught in a dilemma between local
hospitals facing cases or suspected cases and the
National Health Commission (NHC), owing to
administrative decision-making authority. The
reporting of infectious diseases through the direct
network reporting system is still an administrative
act, which means that timely reporting is not the key,
but approval by higher authorities is the key, while at
the same time, the Health and Welfare Commission,
which is not directly involved in technical guidance,
holds the power to release information about the
epidemic. Instead of institutionalization and
professionalization, the legal obligation of direct
reporting on the Internet has become administrative.
On the other hand, January 24, 2020, is the
Chinese Lunar New Year. The “two sessions” and the
“Spring Festival” drew the public attention, and the
original professional direct reporting has become a
political issue related to local economic development
and social stability, and the direct online reporting
system has turned into a political tool instead of
technical service. When reporting cases of infectious
diseases, the Health Commission or local
governments had to take into consideration the
factors such as the possible social instability caused
by outbreaks and even the possible negative impact
on personal promotions. Policymakers attempted to
weaken and conceal the severity of the epidemic,
resulting in opaque reporting of early cases of the
epidemic, which did not attract sufficient attention
from higher levels of government and thus failed to
effectively control the outbreak as early as possible.
Besides, a complex and accurate report of infectious
diseases can be finished by a single physician under
a normal situation. However, at the beginning of the
outbreak, all the hospitals in Wuhan received at least
200 to 300 outpatients every day, and the number of
patients with pneumonia of unknown cause increased
rapidly. It was hard for doctors to report online,
which exposed the loopholes of the current online
reporting system.
All in all, the case study of the failure of China’s
infectious disease network direct reporting system
implies that scientific and technological means such
as digital government cannot replace the
government’s scientific management, power
distribution, and balance. Infectious disease
prevention and control work is a complex system
arrangement instead of technical work only. At the
same time, it is quite important to properly broaden
the audience of the monitoring system, facilitate the
operation and open the data. Therefore, it is
recommended to explore the automatic reporting
model of the hospital, which can reduce costs and the
possibility of false reporting and concealment. At the
national level, it is recommended that the NCDC be
directly led by the State Council, or managed by the
National Health Commission on behalf. If it extends
downwards, it is possible to merge the local NCDC
and the disease control department of the Health