The Model of Organizational Support and Work Involvement on the
Performance of Private University Lecturers in Riau Islands
Nurhasanah Suwardi
1
, Nurfitriani
2
, Asmaul Husna
1
and Ezky Tiyasiningsih
1
1
Faculty of Economics & Business Maritime Raja Ali Haji Maritime University Tanjungpinang, Indonesia
2
Lecturer of Polytechnic Caltex Riau, Indonesia
Keywords: Organizational Support, Work Engagement and Performance.
Abstract: The aim of this study is to examine how organizational support models and lecturer engagement affect the
improvement of lecturers' performance in private universities. located in the Riau Islands, specifically through
lecturer work involvement. The 12 private universities in the Riau Islands have a significant deficiency in
scientific publications, especially at the national and international levels. Recent data from the government's
sinta.kemdikbud.go.id website over the past three years indicates a continuous decline in lecturer
performance. This issue is worthy of attention from various perspectives, including those of individual
lecturers and their respective organizations or institutions. Private university lecturers require institutional
support in terms of information and funding to improve their publication performance. Furthermore, the
significance of job involvement pertains to the level of dedication, attention, and commitment that an
individual exhibits towards their work.
1 INTRODUCTION
Lecturers are dedicated professionals, serving as
educators and researchers, responsible for advancing
education through the practice of the Tri Dharma of
Higher Education, which encompasses the duties of
teaching, research, and community engagement. Law
Number 12 of 2012, governing Higher Education,
underlines the crucial role of research within higher
education institutions, as it mandates that 30% of the
State Higher Education Operational Assistance fund
should be allocated to research. The number of
scientific contributions made by a nation significantly
contributes to its reputation in the realm of science
(Asep Bayu Dani Nandiyanto, 2016).
Higher education institutions in Indonesia are
obligated to perform the Tri Dharma of Higher
Education, which involves education, research, and
community service. The objective is to foster the
growth of high-caliber human resources capable of
adjusting to technological advancements and
prepared to confront the demands of the industrial
sector.This obligation is borne by each lecturer in
higher education, as mandated in (Law of the
Republic of Indonesia Nomr 14 of 2005). On
Teachers and Lecturers, Indonesia has a Government
Regulation No. 37 of 2009.) about Lecturers
Furthermore, as stated in Article 72, Paragraph 1 of
Law No. 14 of 2005, the responsibilities of lecturers
encompass core functions, which encompass
educational planning, executing teaching processes,
assessing learning, providing guidance and training,
engaging in research, handling supplementary duties,
and participating in community service. The Riau
Islands Province (Kepri) is a province that consists of
islands. An island-based province is defined as one
where the land area is greater than the sea area.
Higher education in the Riau Islands is overseen by
Higher Education Institution X in Indonesia, which
encompasses multiple universities, both public and
private, distributed across diverse regions. The Riau
Islands host a total of 59 higher education
establishments, which encompass 7 universities, 1
institute, 3 polytechnics, 43 colleges, and 5
academies. Notably, among these higher education
institutions, only 12 private institutions in the Riau
Islands fall under the purview of Higher Education
Institution X.
Table 2 shows that the percentage of lecturers
with annual publications is quite low. The percentage
only falls within the range of less than 1 percent of
journals published by lecturers in private universities
in reputable and accredited journals, as evidenced by
162
Suwardi, N., Nurfitriani, ., Husna, A. and Tiyasiningsih, E.
The Model of Organizational Support and Work Involvement on the Performance of Private University Lecturers in Riau Islands.
DOI: 10.5220/0012649500003798
Paper published under CC license (CC BY-NC-ND 4.0)
In Proceedings of the 2nd Maritime, Economics and Business International Conference (MEBIC 2023) - Sustainable Recovery: Green Economy Based Action, pages 162-166
ISBN: 978-989-758-704-7
Proceedings Copyright © 2024 by SCITEPRESS – Science and Technology Publications, Lda.

Table 1: Performance of Lecturers in the field of Research at Private Universities in Riau Islands Province from 2020 to 2023.
No.
Reputable and
Accredited
Journals
Number of
Journal Article
Publications
2020 to 2022
The Yearly Mean
of Published
Works
The Annual
Average of
Published Works
for Each College
1
SCOPUS Q1
13
4
0,3
2
SCOPUS Q2
20
7
0,5
3
SCOPUS Q3
25
8
0,6
4
SCOPUS Q4
51
17
1,4
5
NON Q
38
13
1,0
6
GARUDA
DOCUMENT
Sinta 1 (NON
SCOPUS)
7
2
0,1
7
GARUDA
DOCUMENT
Sinta 2
83
28
2,3
8
GARUDA
DOCUMENT
Sinta 3
139
46
3,8
9
GARUDA
DOCUMENT
Sinta 4
306
102
8,5
10
GARUDA
DOCUMENT
Sinta 5
352
117
9,7
11
GARUDA
DOCUMENT
Sinta 6
19
6
0,5
12
GARUDA
DOCUMENT
NOT
ACCREDITED
750
250
20,8
Source:
sinta.kemdikbud.go.id
it. There is a pressing need for improvement in this
regard, especially given the high performance
expectations and responsibilities of lecturers. Support
is required from all relevant parties, especially.
Organizational support plays a crucial role in
inspiring lecturers to increase their publication
productivity and share their research findings in both
national and international journals Nyoto (2021)
posited that lecturer performance can be elevated
through the fulfillment of the Tri Dharma of Higher
Education components.
The importance of organizational support cannot
be overstated when it comes to enhancing
performance, particularly when it comes to
implementing the Tri Dharma of Higher Education.
Without support from the organization, a lecturer
cannot operate at their highest capacity, thereby
impacting the quality of their professional growth.
In addition to the above factors, there are also
factors that affect performance if we look at the
involvement of a lecturer in the organization. One
example of low lecturer involvement in publication is
the lack of significant production of scientific
publications. Lecturers with low work involvement
may not actively conduct research or publish the
results of their research in recognized scientific
journals. There are still many problems that there are
still lecturers who do not attend scientific conferences
or seminars where lecturers who are not involved in
publications are often also not active in attending
scientific conferences or seminars. Scientific
conferences and seminars are important platforms for
sharing knowledge, expanding academic networks,
and updating understanding of the latest
developments in the field of study.
The Model of Organizational Support and Work Involvement on the Performance of Private University Lecturers in Riau Islands
163

The goal of this journal is to obtain empirical
evidence to explain the relationship between
perceptions of organizational support and work
involvement on lecturer performance. The existence
of empirical evidence will be the basis for providing
certain recommendations to leaders of private higher
education institutions in the Riau Islands to assist
When crafting organizational guidelines concerning
the support offered to lecturers so as to improve
lecturer performance, especially in the field of
research and scientific publications.
Identify the Problem
Numerous factors have a significant impact. affect the
performance of private lecturers in the Riau Islands
which make The performance of these lecturers can
be characterized as suboptimal when aiming to
enhance the quality of lecturers at each university.
The main factor is the low organizational support for
the performance of private lecturers in Riau province,
which can be seen from the fact that there are still
many private universities that are less concerned in
terms of financing the implementation of research
publications. The second factor is the low
involvement of lecturers in improving performance,
especially in the field of scientific paper publication.
Building upon this phenomenon, the author
recognizes the critical significance of organizational
support and work engagement in enhancing In light
of the performance of lecturers working at private
universities in the Riau Islands, the author conducts
the following problem assessment:
1. Not yet the maximum performance of private
lecturers in Riau Islands
2. Not yet maximum support of private universities
to lecturers in Riau Islands
3. Not yet the maximum contribution of lecturer
work involvement in terms of performance
improvement.
2 LITERATURE REVIEW
2.1 Performance
Performance is a term derived from the word job
performance which is interpreted as the results of the
work of employees / employees in quality and
quantity in carrying out a series of activities using
company resources to achieve company goals that
have been set per unit period of time in accordance
with the responsibilities given.
2.2 Organization Support
Organizational support is the perception held by
employees regarding how much the organization
appreciates their contributions and takes their well-
being into consideration. Employees who feel
supported by the organization will be tied to the
activities of the organization and will give their best
ability to achieve the goals of the organization.
Perceived organizational support refers to the
evaluation made by employees regarding the degree
to which the company values their contributions,
prioritizes their well-being, and treats them fairly, as
based on the employees' personal experiences with
the organization's policies and procedures.
Perceived organizational support, as defined by
Eisenberger and Rhoades in 2002, involves
employees' general confidence in the organization's
commitment to valuing their contributions,
prioritizing their well-being, addressing concerns,
caring about employees' overall lives, and being
reliable in treating employees fairly.
2.3 Work Engagement
According to Robbins & Judge (2016), work
involvement is employees who measure themselves
by identifying their work and actively participating in
the company or organization environment and
consider that their work is important for their self-
esteem and life. Work involvement is the ego
individual's involvement with work. Yudiani (2017)
employee work involvement is a concept that can be
seen from discretionary effort, namely employees
have choices, employees act for the benefit of the
organization. Khalid & Rehman (2011) they stated
that work involvement is employee motivation to go
all out at work and harmony between work goals and
organization which can stimulate employee
motivation to create maximum work results.
Employees who have high work involvement are
employees who are able to be fully involved and
enthusiastic about their work.
3 RESEARCH METHODOLOGY
This study used a qualitative descriptive method
obtained from secondary data on 12 private
universities in the Riau Islands province (Kepri).
MEBIC 2023 - MARITIME, ECONOMICS AND BUSINESSINTERNATIONAL CONFERENCE
164

4 RESULT AND DISCUSSION
From several explanations related to the problem of
low Organizational Support and work involvement in
Lecturer Performance Assessment will be discussed
by looking at the data in Source:
sinta.kemdikbud.go.id regarding lecturers' scientific
publications at Private Universities which is one of
the assessments in the implementation of the tri
dharma of higher education.
Table 2: Data on the Number of Scientific Publications of
Lecturers at Private Universities in Riau Islands in 2020.
Number of Journal Article Publications in 2020
SCOPUS ARTICLE indexed
No.
Campus Name
Q1
Q2
Q3
Q4
NON Q
1
UIB
0
2
1
1
0
2
Batam University
0
2
1
12
7
3
UNRIKA
0
3
9
3
7
4
Putera Batam
University
1
2
2
5
5
5
Karimun
University
1
0
0
1
0
6
Universal
University
0
0
0
1
1
7
Batam Tourism
Polytechnic
0
0
0
0
0
8
Batam Institute of
Technology
0
1
0
1
0
9
STISIPOL Raja
Haji
0
0
0
0
0
10
STIE
Tanjungpinang
Development
2
0
0
1
1
11
STTI
Tanjungpinang
0
0
0
0
0
12
STIKES Awal
Bros Batam
0
0
0
0
0
Sum
4
10
13
25
21
From table 2, average number of lecturer
publications at private universities in 2020 can still be
said to be low, especially those indexed by Scopus Q4
to Q1, and only dominated by non-accredited Garuda
index publications. It can be seen that of the 1112
lecturers at private universities in the Riau Islands,
only a few people can publish their scientific
publications in the Scopus Q1 journal, namely 4
people, followed by 10 people who succeeded in
publishing their articles in the Scopus Q2 journal, 13
people who published in the Scopus Q3 journal, and
25 people who succeeded in publishing in the Scopus
Q4 journal.
Table 3: Data on the Number of Scientific Publications of
Lecturers at Private Universities in Riau Islands in 2021.
Number of Journal Article Publications in 2021
SCOPUS ARTICLE indexed
Campus Name
Q1
Q2
Q3
Q4
NON Q
UIB
0
1
0
0
3
Batam
University
1
1
1
2
0
UNRIKA
0
2
0
6
6
Putera Batam
University
5
0
1
10
5
Karimun
University
0
0
0
0
0
Universal
University
0
1
2
1
1
Batam Tourism
Polytechnic
0
0
0
0
0
Batam Institute
of Technology
0
0
0
3
1
STISIPOL Raja
Haji
0
0
0
0
0
STIE
Tanjungpinang
Development
0
0
0
0
0
STTI
Tanjungpinang
0
0
0
0
0
STIKES Awal
Bros Batam
0
0
0
0
0
From Table 3 above, it can be seen that the
average number of lecturer publications at private
universities in 2021 actually decreased compared to
the previous year, this happened because of the lack
of awareness of lecturers in terms of publishing their
journals or articles regularly, as well as the lack of
support from organizations related to lecturer
publications both nationally and internationally.
Lecturers who published their articles on Scopus Q4
to Q1 were 37 people.
From Table 4 below, it can be seen that the
average number of lecturer publications at private
universities in 2022 actually decreased compared to
2021 and 2020, this happened because of the low
involvement of lecturers as seen from the low
awareness of lecturers in terms of publishing their
journals or articles regularly and sustainably and the
lack of support from organizations related to lecturer
publications both nationally and internationally. The
number of lecturers who published their articles in
Scopus from Q4 to Q1 was only 19 people, which is
clearly a significant decrease compared to the
previous year.
The Model of Organizational Support and Work Involvement on the Performance of Private University Lecturers in Riau Islands
165

Table 4.
Number of Journal Article Publications in 2021
SCOPUS ARTICLE indexed
Campus Name
Q1
Q2
Q3
Q4
NON Q
UIB
3
1
2
0
0
Batam University
0
0
0
0
0
UNRIKA
0
2
2
0
0
Putera Batam
University
0
1
2
4
1
Karimun
University
0
0
0
0
0
Universal
University
0
0
1
0
0
Batam Tourism
Polytechnic
0
0
0
0
0
Batam Institute
of Technology
0
0
0
0
0
STISIPOL Raja
Haji
0
0
0
0
0
STIE
Tanjungpinang
Development
0
1
1
0
0
STTI
Tanjungpinang
0
0
0
0
0
STIKES Awal
Bros Batam
0
0
0
0
0
In addition to the above problems, there are also
factors that affect performance if we look at the
involvement of a lecturer in the organization. High
work involvement in lecturers can have a positive
impact on their performance in terms of teaching
quality and job satisfaction. Here are some of the
effects of work involvement on lecturer performance
at universities: 1) Increased productivity: High work.
5 CONCLUSIONS
There are still several Private Universities that have
low performance, especially from the implementation
of research in publications. The annual count of
scientific publications by lecturers has been on a
declining trend over the past three years. The finding
of low work involvement in each lecturer which has
an impact on the implementation of the duties and
obligations of lecturers. It is expected that there will
be support from organizations in order to improve the
performance of lecturers at Private Universities,
especially seen from indexed scientific publications
both nationally and internationally. The need for
awareness from every lecturer so that they can be
involved in publishing journals or articles in
international journals indexed by Scopus. Increase the
involvement of lecturers in every implementation of
the Tridharma of Higher Education.
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