Explore the Impact of Live Marketing on Contemporary
Consumption Concepts
Xinyue Hu
Shenzhen Zhengde High School, 518000 Guangdong, China
Keywords: Elements of live marketing, Benefits of live marketing, Disadvantages of live marketing, Factors affecting
the live broadcast results
Abstract: Now the mobile phone is more and more advanced, and the network is more and more developed, which has
changed a variety of different forms of network broadcast. Different people can broadcast live in their own
way to achieve their purposes. Because of the increasing number of network live broadcasts, the form has
become colorful, so people should pay attention to the elements of live broadcasts and the matters that they
need to pay attention to. This issue of live broadcast elements can be discussed through literature review,
induction, and comparison. The success of a live broadcast is inseparable from the blessing of various
elements, which requires the simultaneous existence of different elements, and the use of various elements to
the extreme, to give full play to its maximum role, to achieve the expected results. People who broadcast live
should constantly update the elements of live broadcast and find the elements that suit them, rather than
blindly follow them
1 INTRODUCTION
This study focuses on the elements of live marketing.
Live network marketing is a new marketing method
that uses online platforms to display and exchange
product information. Compared with traditional e-
commerce, a live network is more efficient in the
marketing process, which can effectively improve the
speed of consumers' acquisition of product
information and meet their various needs (Yang
2023). Live marketing can establish a real first
impression for the public because, through video, the
product is difficult to fake, the presenter can show the
product 360 degrees without dead corners.
Consumers can observe different details of the
product and the use of the product function so that
consumers have a full understanding of the product
(Duan 2023). In recent years, with the continuous
development of network technology and the
increasing demand of consumers for interactivity,
live marketing has gradually become a new trend in
enterprise marketing. This study is very meaningful
for the effect and success of live marketing influenced
by various factors. Recently, live marketing has
become more and more popular and entered the
public's vision in different ways. Therefore, live
marketing needs to continuously enrich and add
various elements to enhance its competitiveness. It
can be seen that during the development of a concept
or thing, I should constantly give it new elements, or
enhance its competitiveness by adding added value to
it.Data show that as of June 2023, China's online
shopping users reached 884 million. The number of
live-streaming e-commerce users reached 526 million,
and the penetration rate continued to increase. In 2022,
the Ministry of Commerce focused on monitoring the
e-commerce platform for more than 120 million live
broadcasts, more than 1.1 trillion cumulative viewers,
more than 95 million live commodities, and nearly
1.1 million active anchors (Wu 2023). It is estimated
that in 2022, the total amount of live e-commerce
transactions in China will be about 3.5 trillion yuan,
with a year-on-year growth rate of 48%. The total
transaction volume is expected to exceed 4 trillion
yuan in 2023. At present, the main consumer groups
in China have shown the characteristics of young
people (Zhou 2023). This study is mainly carried out
from the aspects of various elements needed for live
marketing. Literature review research, inductive
research, and comparative research are used to search
and read relevant materials and literature. The
advantage of these research methods is that they can
well analyze what factors affect live broadcasting
344
Hu, X.
Explore the Impact of Live Marketing on Contemporary Consumption Concepts.
DOI: 10.5220/0012838600004547
Paper published under CC license (CC BY-NC-ND 4.0)
In Proceedings of the 1st International Conference on Data Science and Engineering (ICDSE 2024), pages 344-349
ISBN: 978-989-758-690-3
Proceedings Copyright © 2024 by SCITEPRESS Science and Technology Publications, Lda.
marketing and what factors are most important to live
broadcasting, which is conducive to the research.
2 RESEARCH METHODS
The first is the literature review research method.
Choosing the literature review method can save time
and resources in the first place. The literature research
method can save a lot of time and resources because
it only requires the researcher to analyze the existing
literature, without having to conduct field
investigations or experiments. Secondly, it can be
explored comprehensively. The literature approach
can be a comprehensive approach to a topic because
it can cover multiple fields, countries, and periods.
Then there is no subjective judgment on the findings.
The literature research method is an objective
research method, which does not make subjective
judgments on the research results, so it has high
credibility. Finally, it is not limited by time and space.
Literature research is not limited by time and space
and can study historical events, the situation of other
countries or regions, as well as current events.
The second is the inductive research method.
Through the observation and analysis of various live-
streaming processes and results, the common rules or
principles are extracted. The first advantage of
choosing induction is that it can be efficient and save
time. This is because it can save the reasoning and
calculation time in the process of induction and
deduction, and save the time of looking up data, so
the mathematical reasoning using induction is fast
and accurate. Second highest accuracy. Because it is
abstracted from the experience of previous
generations.
Third, the science is strong. The treatment of some
problems is unique.
The third is the comparative research method. By
comparing the data of different groups, different
regions, or different periods, the differences and
commonalities and the effects of factors are studied.
The advantage of choosing a comparative research
method is that the first is strong comparability.
Comparative analysis can compare data at different
times, in different places, and under different
conditions, to provide more comprehensive and
objective information for decision-makers. The
second is intuitive and easy to understand. The
comparative analysis method presents the data in the
form of charts or tables, making the data more
intuitive easy to understand, and easy to analyze and
interpret. Third, easy to operate. The comparative
analysis method is relatively simple and easy to
implement, does not need too many technical means
and tools, and is easy to master and implement.
Fourth comprehensive strong. Comparative analysis
can comprehensively reflect all aspects of things,
including quantity and quality, internal and external,
static and dynamic, to provide more comprehensive
information for decision-makers.
3 RESEARCH BACKGROUND
With the continuous development and progress of the
Internet, network broadcast has become a hot topic
and constantly appears in front of the public. At the
same time, network broadcast has become a trend that
affects People's Daily lives and appears in people's
lives all the time. Network broadcast has both
advantages and disadvantages. The advantage is
obviously that it brings a lot of convenience to
people's lives, but there are also some disadvantages.
The first advantage is that it is eye-catching. The
advantage of live marketing is that it integrates the
characteristics of "traditional media" based on
Internet media: through various means of publicity,
the attention scattered everywhere is attracted to a
certain platform, a certain period of focus, and the
marketing effect is self-evident. During the epidemic,
a million people paid attention to and 500,000 people
participated in car live marketing activities breaking
the current" car shutdown" state, once again releasing
vitality and igniting vitality (Mao 2023). Opened the
first online live marketing. It is extremely hot and
popular in the automobile industry, which has
brought highlights worthy of attention for automobile
marketing in the extraordinary period. This is how
SAIC Passenger Cars recently took advantage of the
"Valentine's Day" online live marketing campaign.
The event, named "Special Love for Special You",
was also held on SAIC Roewe APP and MG LiveAPP,
Tiktok, Tmall, Tencent Auto Mall, and other
platforms broadcast at the same time, and it has
become a hot topic of media discussion and tracking.
Public information shows that the live broadcast, at
least 500,000 people watched, and online interaction,
as long as more than an hour. Of course, the most
appropriate is the "talk to fight the epidemic, travel
epidemic prevention", the most exciting is to send a
million worth of "User care health bag" and "super
Koi blessing bag" gifts, and directly introduced the
products (Rowe and Lord) of the "three-level
progressive health protection system", "zero contact
car purchase service", and answered the relevant
questions of consumers and users.
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The second advantage is that it is highly
interactive. Live marketing is interactive, unlike the
previous advertising, broadcast in a certain period, the
audience can only passively accept; Live network
with goods marketing means has a strong interaction,
improves user experience, and consumers can
understand the role of goods in the broadcast room,
see the real and the use of the effect (Ruosi 2023). It
can also interact with merchants in real time, solve
concerns about products, and even achieve instant
orders in popular live marketing.
The third advantage is authenticity and directness.
Live marketing has the characteristics of authenticity
and directness so that the audience can get a real
understanding of the product. Consumers can change
from passive acceptance to active attack, take the
initiative to choose and give opinions on the products
and services of merchants, so that consumers can
have the products they want, but also make the
investment of merchants more effective. For example,
in Taobao live broadcast, there is a theme of "lazy
people must self-heating small hot pot" food program,
in the live broadcast, users can put forward a variety
of questions about the product, the anchor to answer,
such as the user asked "crayfish discount" if the user
thinks the anchor's product is very affordable, will
buy, may also pay attention to the anchor, or send
gifts to the anchor. Gifts are exchanged for Taobao
gold coins. Users get the information they want to
know in the live broadcast, which greatly enhances
the sense of participation. Naturally, the effect cannot
be compared with simply watching the live broadcast,
which promotes the continuous improvement of the
performance of live broadcast marketing.
The fourth advantage is that live broadcasting
saves advertising costs. Live broadcasts can be spread
through the Internet for free, and they can reach
potential customers directly, effectively reducing
marketing costs. Live broadcasting can also further
improve marketing efficiency and reduce marketing
costs in a new consumption scenario, a wider
audience, and more adequate real-time
communication (Ding 2023).
The fifth advantage is that live streaming can
enhance brand recognition. First, live broadcasts can
be broadcast free of charge through the Internet, and
can directly contact potential customers; Second, the
strong consumption experience stimulated by live
broadcasting as an online marketing model makes it
easier for consumers to have value perception and
recognition of the brand and establish brand trust
)Ebrahimi et al 2023). Thus effectively reducing
marketing costs.
The sixth advantage is that it can increase
economic income. To be honest, the economic
benefits brought by network broadcast are very large,
especially the network broadcast after being blessed
by the halo of "star benefit". You know, stars already
have their traffic, and fans, they live casually on a
network broadcast platform, and the gift converted
into money is small, in the live broadcast, they play
an advertisement for a brand, for that brand, will also
bring great benefits.
However, the disadvantages of live marketing
cannot be ignored.
The first drawback is to create truly valuable
content. Live broadcasting is just a medium, it does
not produce content, and the subject of content
generation is still the subject of live broadcasting, it
is doing a good job in live marketing, but how to
produce high-quality and valuable content is a
problem that every staff involved in this marketing
needs to think about. Because live streaming needs to
create truly valuable content; This brings new
difficulties to live marketing. Valuable content is
fundamental to retaining users; in a live broadcast, if
you can't provide users with effective content, then
the loss of users will be inevitable.
The second disadvantage is that both success and
failure are broadcast live. Live broadcast is only a
new information medium, and live broadcast
marketing is a marketing method based on live
broadcast. In addition to quickly and
comprehensively disseminating information to all
audiences, other added value is the ultimate goal of
marketing. But how to make marketing do well and
make results? Once it is applied well, it will expose
the positive side of the brand, and its effect will be
infinitely amplified. Of course, once used improperly,
it will also bring great risks to live broadcasting. For
example, "millet" did the first press conference live,
live in the process, and the new "drone" in the process
of test flight suddenly fell and exploded; Obviously,
it is easy to see that this is a failure of live broadcast
activities, millet is not ready to live broadcast
technology guarantee work, and then caused the
failure of live marketing, and got a bad live broadcast
effect, which is the so-called live broadcast.
The third disadvantage is that the star should be
careful with the goods. The live broadcast itself does
not generate traffic, so the beginning of live
marketing will not produce the same effect. Many
businesses choose to invite stars who have their
traffic to support the brand. At present, the situation
of stars with goods is very common, which is one of
the best ways to efficiently enhance the popularity of
live broadcasting and bring marketing effects. Stars
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can bring traffic to live events, but the quality of the
event "caused" by stars will also bring corresponding
effects to brand advertisers. Although the Star Live
marketing effect is very good, but should not blindly
follow the crowd, but should be based on its
enterprise, and product characteristics, to find the
right star spokesperson.
The fourth disadvantage is that live broadcasting
requires professional anchors and camera equipment.
It needs to have a certain amount of professional
knowledge and skills but also needs to be equipped
with professional camera equipment, lighting, sound,
and other equipment, the cost is relatively high.
The fifth disadvantage is the limited broadcast
time and frequency. Live broadcast needs a certain
time arrangement and preparation, and the frequency
also needs a certain control, should not be too
frequent, otherwise, it will affect the audience's
interest and purchase desire.
The sixth disadvantage is that the audience
number and conversion rate of the live broadcast are
uncertain. The effect of live broadcast largely
depends on the number and quality of viewers, if
there are not enough viewers, or the conversion rate
of viewers is not high, then the effect of live broadcast
will be greatly reduced.
The seventh disadvantage is the low
controllability of live content. Live broadcasts are
real-time, and the anchor cannot predict and control
the reaction of each audience. In the case of
unpredictable situations, such as unreasonable
questions raised by the audience, the anchor may not
be able to cope well, resulting in a poor live broadcast
effect. In general, live e-commerce marketing has
many advantages and disadvantages, enterprises
should according to their situation, combined with the
market and competition, reasonable selection and use
of live e-commerce marketing mode, to achieve better
results. Only by making good use of the advantages
of live streaming can I bring more traffic and benefits.
Live streaming has the following eleven core
elements:
The first is to have a clear goal. Before going live,
make sure to know what the purpose is. Clear purpose
helps to master the direction, accurately target the
audience, and improve the effect of live broadcasting.
The second is to have high-quality content. High-
quality content is the core of live streaming. Live
broadcasting should have a certain content richness,
depth, interest, and education, which can let the
audience obtain value and promote interactive
communication.
The third is to build a personal brand image.
Whether it is a corporate live broadcast or a personal
live broadcast, I should pay attention to image
building. Need to have a certain topic, such as experts
in a specific field, small fresh lifestyle, etc. At the
same time, the personal image needs to fit the theme.
The image includes clothing, makeup, hairstyle,
speech, and so on.
Number four is an Eye-catching cover. A good
cover can attract a larger audience, so you need to
make an attractive cover to put on the front page of
the broadcast room. When making a cover, you need
to pay attention to color matching and text design.
The fifth is to have a good live broadcast
environment. The live environment should be fully
considered, and a clean, quiet, comfortable, and high-
definition shooting environment should be
maintained. Avoid loud sounds and cluttered
backgrounds.
The sixth is to have sufficient preparation time. A
good live broadcast requires plenty of preparation
time, including the installation of live broadcast
equipment, stage layout, scene scheduling, and the
preparation of interaction with the audience.
Number seven is to have a good interactive
experience. Live streaming requires a good
interactive experience. Including the interaction with
the audience, the invitation of live guests, the
interaction of the live broadcasting platform, etc.
Interaction not only increases audience participation
but also increases the effectiveness of content.
The eighth is to have a multi-platform promotion.
Live broadcast not only needs to be carried out on one
platform but also needs to be promoted on multiple
platforms. Such as MicroBlog, WeChat, Douyin,
Kwai, etc., which can expand the audience of live
broadcasts and increase the influence of content. The
differences in the speech skills of anchors may have
different influences and effects on the audience, and
then have an important impact on the marketing effect
(Gliga and Evers 2023).
The ninth point is to arrange the broadcast time
reasonably. Choosing the right time to broadcast can
increase the number of viewers. For example, choose
around 7 PM, and you can attract the audience to
watch after commuting.
Number ten is to keep an eye on data analysis.
After the live broadcast, you need to focus on data
analysis. The viewing situation of a live broadcast can
be analyzed from multiple aspects such as the number
of listeners, comments, and forwarding. Based on this,
I can understand my shortcomings and make
improvements to improve the next live broadcast
effect.
The 11th is the anchor’s speaking skills. The
differences in the speech skills of anchors may have
Explore the Impact of Live Marketing on Contemporary Consumption Concepts
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different influences and effects on the audience, and
then have an important impact on the marketing effect
(Wuisan and Handra 2023).
There are four other elements to live streaming:
The first element is having the right anchor.
Anchors need to have certain characteristics, such as
someone set (persuasive, guiding ability, affinity,
grounding, trust, etc.), can say (can control the field,
with rhythm), and understand the goods (a deep
understanding of the pros and cons of the industry and
goods, and explain the goods for users' pain points).
In addition, anchors also need to know how to
communicate with the audience and be able to
establish a good relationship with users.
The second element is the availability of qualified
goods. It mainly includes selection, price, and gifts.
The selection needs to be made according to the fan
portrait to ensure the quality and cost performance of
the product; The price should be competitive;
Giveaways are designed to attract viewers and
increase audience engagement.
The third element is to have the right venue. The
live broadcast venue can be live broadcast or other
suitable places, such as origin, physical inspection
shops, outdoor walking scenes, etc. The choice of
venue should be based on the live content to ensure a
good viewing experience.
The fourth element is interaction. Interaction is an
important part of live streaming and can be achieved
through welcome Language, self-introduction, effect
sound, and background music to create atmosphere
and improve audience participation and satisfaction.
The above four elements are indispensable, and
together they constitute a successful live broadcast
environment.
There are several types of live streaming:
The first type is entertainment live broadcast.
Anchors perform talent shows on the platform, such
as singing, dancing, etc., and interact with Net friends.
The second type is live streaming. Sharing and
accompanying have become the new driving force of
live streaming. Anchors share their daily lives, such
as cooking, eating, shopping, traveling, etc.
The third type is live broadcasts of games.
including mobile games, online games, and page
games, the anchor interacts with Net friends through
live broadcasts.
The fourth type is e-commerce live broadcast.
including TaoBao, which has its mall, its realization
method is mainly to sell goods.
4 RESEARCH DIRECTION AND
EXPECTATION
Following the main elements of the live broadcast
will make the whole live broadcast organized and
easy to understand. Clear the purpose of this live
broadcast will not appear in the live broadcast of
vague concepts.
Live marketing should also pay attention to how
to deal with emergencies. Such as: in the live
broadcast because the anchor business is not familiar
with the goods sold wrong, how should compensate
customers...What if there is an error in the delivery
process after the live broadcast? For example, if two
customers' goods are sent to each other incorrectly,
the customer information is filled in incorrectly.
Different from other live broadcast methods,
relying on unique live broadcast methods and
combining advantages, develop a new live broadcast
method, so that people have a new cognition of live
broadcast and feel live broadcast Can also be
plaintive, can have poetry and distance, do not have
to shout like most of the previous live broadcast, so
that people feel that live broadcast is a kind of
Shouting. The content of the live broadcast, the way
of the live broadcast, the plan of the live broadcast,
and the strength of the live broadcast team have a
direct impact on the effect of the live broadcast.
5 CONCLUSION
The research result of this study is that the factors of
live broadcasting marketing affect the effect and
effectiveness of live broadcasting to different degrees,
so it is further concluded that to do a good job in live
broadcasting and finally achieve its purpose, it is
necessary to carefully and responsibly select live
broadcasting marketing factors, find out the factors
suitable for oneself, screen them, allocate and
combine them. Use different factors in different
places and at different times, also to master the degree
of use of factors, but also to determine the factors that
must be equipped with each live broadcast. This study
provides a lot of valuable reference significance for
future research in this direction, which mainly affects
the use, advantages, and disadvantages of various
factors in live broadcasting. Future research should
focus more on the direct influence of factors and the
direction of the results after the influence.
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