2023, Luckin will launch 113, 108, and 102 new
products respectively, which is much higher than the
level of its peers. It covers a wide range of products,
from the traditional classification of categories,
Luckin's products can be divided into freshly brewed
coffee, tea, baked meals and various peripheral
products. In the classification of freshly brewed
coffee, Luckin broke the traditional practice of
dividing the coffee product line into food, latte, etc.,
Luckin focus on the "milk coffee" drink and adopts
the "big latte" strategy. Luckin created four major
product series, including the thick milk latte, raw
coconut latte, velvet latte and raw cheese latte. At the
same time, after last year's sales of tea and coffee
products, Luckin opened up a tea and coffee product
line. In general, Luckin's product launch will not be
confined to the conventional coffee classification. It
adopts a horse racing mechanism for the R&D
department. One department conducts the research
and development of classic coffee, and the other four
departments compete with each other on the basis of
classic coffee to launch beverage-based coffee. And
then precipitate explosive products through internal
testing and external trial sales screening. At the same
time, in order to help new products better meet and
feedback market demand, Luckin uses algorithm
technology to link the new product delivery strategy,
automatic ordering strategy, smart warehouse
network planning and allocation model, etc., to
achieve end-to-end full business flow node
connection. Luckin Coffee., 2022.
Luckin's global digital marketing network layout
has improved user awareness and private domain
conversion rate. Luckin's rapid expansion is
inseparable from its comprehensive marketing
network layout. It vigorously deploys its private
domain, and achieves considerable private domain
traffic conversion. Wenyi,Jiaxing & Yaorui., 2024.
Luckin's private domain undertaking tools are mainly
APP, official account, mini program, enterprise
WeChat, circle of friends and enterprise WeChat
group. In order to maximize the expansion of private
domain traffic and conversion rate, Luckin has
carried out a comprehensive and multi-means layout
in drainage, fission and conversion. New customers
will get a large amount of discounts when they place
an order for the first time. And there will be a discount
reminder button, users only need to click the allow
notification button, and the event message of Luckin
will be automatically transmitted to users in the
future. If users want to get more discounts, they can
enter the community through WeChat. Therefore,
Luckin uses discounts to attract traffic and expand
private domain traffic. By allowing old users who
have entered the private domain to share links with
friends to get coupons, gift cards to friends, multi-
person package discounts, etc., Luckin can quickly
achieve the fission of private domain traffic and
expand its user scale. (Yanrong, Wei,Yunxian &
Yuru., 2023). For existing users, Luckin will continue
to attract users' purchase interest, increase user
stickiness and private domain conversion rate by
means of frequent new launches, regular preferential
activities, multi-platform and multi-channel
promotional activities, medal tasks, research and
development of peripheral products, and high-
frequency co-branding.
4 THE OVERALL LAYOUT OF
THE CO-BRANDING
STRATEGY
Combined with the above, it can be found that the
drainage effect of most of Luckin's co-brands is not
good, and more often it is the new stores, new
products developed and multi-channel promotional
discounts that bring traffic. This section will explore
the strategic layout and operation mechanism of
Luckin's co-branding strategy from the overall layout
of its co-branding strategy.
4.1 Luckin Co-Branded Marketing
Implementation Path
Luckin's co-branded activities are carried out to
promote new products, so many times the traffic
growth brought by co-branding will be hidden in the
sales of new products. There are two matching
mechanisms between new products and co-branding,
namely new products looking for co-branding and
partners guiding new products.
As shown in Fig 3, Luckin's product department
will develop new products every month according to
market demand and user taste preferences, and the
new products will be handed over to the marketing
Figure 3: New products looking for co-branding process (Picture credit: Original).