Closing the Digital Gap for Incarcerated Students Using Learning
Management Systems in the USA
Johannes A. Badejo
1
, Joyram Chakraborty
1
, Elyshia Aseltine
1
, Lawrence O. Oyaniyi
1
and Oluwafemi P. Badejo
2
1
Department of Computer and Information Science, Towson University, Towson, MD, U.S.A.
2
Department of Computer Science, Lagos State University, Lagos, Nigeria
Keywords: Digital Access, Learning Management Systems, Incarcerated Students, Correctional Education, Educational
Resources.
Abstract: This study explores the current digital access and the feasibility of integrating Learning Management Systems
(LMS) in correctional facilities to bridge the educational digital gap among incarcerated students in the USA.
Using a cross-sectional design and quantitative methodology, data were collected through structured
questionnaires from 94 incarcerated students. Results showed low digital access (overall mean = 2.31, SD =
1.337) but high feasibility for LMS integration (overall mean = 3.61, SD = 1.195). Key challenges identified
include funding, staff training, and logistical constraints (overall mean = 3.75, SD = 1.205). Pearson
correlation analysis indicated a strong positive association (r = 0.875, p = 0.001) between digital access and
LMS feasibility, suggesting that improved digital access significantly enhances LMS integration feasibility.
Recommendations include increasing funding, providing comprehensive training, and improving digital
infrastructure to enhance educational outcomes for incarcerated students.
1 INTRODUCTION
Providing incarcerated students with digital and
technological skills may enhance their career
prospects, enable inexpensive higher education via
online programs, and lead to better-paid jobs.
Competitive college education is encouraged to be
provided by the colleges running higher education in
the correctional facilities, This must be accomplished
despite strict limitations and constraints imposed
upon these programs. According to Tanaka and
Cooper (2020), state Departments of Corrections
(DOC) limit computers, books, and internet access for
inmates, and educators must arrange and teach around
DOC security regulations. Davis et al. (2014) found
that while most states permit students limited
computer use in their institutions, less than half
permit offline Internet access, and even fewer permit
restricted Internet access, according to a 2013 survey
of state correctional education directors. Therefore,
incarcerated students in the United States face a
challenge in closing the digital divide due to limited
technological and educational resource availability.
In Maryland State none of the colleges running
college education in the prison is using any form of
LMS the excuse is security concern. Also, insufficient
money and human ability to acquire, deploy,
maintain, and monitor sophisticated technology are
other causes. Technology may transform education.
Technology enhances educator-student relationships,
reinvent education and teamwork, eliminate equity
and accessibility barriers, and personalize learning
experiences for all learners (King & South, 2017).
This work explores the digital gap for incarcerated
students using LMS to address the challenges faced
by incarcerated students in accessing educational
resources and technology in the USA. “The
incarcerated students undergo much stress, a
particular hour set for learning may not be conducive
for learning by the incarcerated students” (Badejo &
Chakraborty, 2022).
2 BACKGROUNDS
The Incarcerated are disadvantage in educational
achievement than the general population. According
to Bender (2018), a substantial portion of the 2.3
518
Badejo, J. A., Chakraborty, J., Aseltine, E., Oyaniyi, L. O. and Badejo, O. P.
Closing the Digital Gap for Incarcerated Students Using Learning Management Systems in the USA.
DOI: 10.5220/0013385700003912
Paper published under CC license (CC BY-NC-ND 4.0)
In Proceedings of the 20th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications (VISIGRAPP 2025) - Volume 1: GRAPP, HUCAPP
and IVAPP, pages 518-530
ISBN: 978-989-758-728-3; ISSN: 2184-4321
Proceedings Copyright © 2025 by SCITEPRESS Science and Technology Publications, Lda.
million Americans in prison are deprived of crucial
opportunities, with 41% lacking high school
graduation, as opposed to 18% in the general
population, and only 24% of federal prisoners having
tertiary education compared to the 48% in the overall
population. Recent data indicates that only 35% of
state prisons offer college courses, which reaches a
mere 6% of the entire state prison population
nationwide despite the educational needs of
incarcerated individuals being substantial (Delaney et
al., 2016). According to a study by the US
Department of Education in 2016, state and local
prison spending growth rate was three times higher
than that of pre-K-12 public education between 1979
and 2013 (Bender, 2018). To put this into perspective,
Bender (2018) explains that Maryland spends
$12,000 for each pre-K-12 public school student and
$37,000 per incarcerated student.
Despite the stringent prohibition of internet access
in correctional facilities, colleges and universities in
the US that offer prison education programs are
increasingly digitizing to educate incarcerated
individuals. Pokornowski (2023) states that the
reinstatement of federal Pell funding for incarcerated
individuals has heightened the need to comprehend
the significance of technological accessibility within
prison education initiatives. An excellent example of
a university endeavoring to broaden its scope is
Ashland University, located in the northwest region
of Ohio. Sullivan (2019) explains that the institution's
digitized prison education program has reached fifty
correctional facilities in Georgia, Minnesota, West
Virginia, Missouri, Louisiana, and Washington, DC.
Additionally, Sullivan (2019) states that Peninsula
College in Washington initiated an educational
program that enables incarcerated students of Clallam
Bay Corrections Center to utilize technology to
complete assignments, but traditional classroom
instruction remains the primary mode of instruction.
Implementing digital literacy in prison education
is difficult due to restricted technology and resources,
prison infrastructure, and safety concerns. According
to Tolbert et al. (2015), the main reason prison
agencies limit access to new technologies for
education programs and students is security. In fact,
most prison agencies limit computer use to
classrooms or computer labs and prohibit
incarcerated individuals from accessing the Internet.
Djeki (2022) explains that colleges need students to
authenticate on both ends of an encrypted connection
for sensitive data transmission to protect
communication and personal data. This additional
security stops inmates from sharing login passwords
to complete schoolwork or communicate with
instructors. Moreover, adopting sophisticated
technologies in correctional education incurs direct
and indirect costs. The United Nations Office on
Drugs and Crime (2018) estimated direct education
expenses per offender ranged from $1,400 to $1,750,
with correctional education reducing re-incarceration
costs by $8,700 to $9,700 per convict. Additional
expenditures include software, annual license
charges, and subscriptions to vendors. A further
obstacle pertains to the perspectives held by
policymakers, prison administrators, and the general
public regarding the suitability and cost-effectiveness
of implementing educational technology as a service
for incarcerated individuals.
Information is increasingly accessible inside the
jail walls using various technologies and platforms.
According to a 2015 study by the US Department of
Education (DoE), educational technology holds
significant potential for enhancing and expanding
correctional education despite limited resources
(Tolbert et al., 2015). The research offered many
technological avenues for corrective education
growth. Due to the limited availability of open
internet connection inside correctional facilities, the
DoE focused on deploying controlled networks, such
as Wide Area Networks (WANs) and Local Area
Networks (LANs) (Tolbert et al., 2015). According to
Raher (2024), jailed individuals and their families pay
significantly more for digital services such as e-
messaging than the general community. Tanaka and
Cooper (2020) emphasize that DOC must prevent
predatory fees for prison higher education
programming as advances in technology become
increasingly common since there is a resource gap in
prison education technology. Besides revenue
generation, digitization of prison education can cut
costs and workload in prisoner education initiatives.
Since the stay of incarcerated students in
correctional institutions is temporary, their conduct
during this time greatly affects their futures.
According to Meyer (2024), adequate educational
interventions increase the chance of repeating
mistakes and recidivism. This emphasizes the
necessity for correctional systems and society to
support digital education programs for inmates
actively. These programs use LMS to bridge the
digital gap and provide educational resources and
skills development. Such projects empower detained
students by helping them stop bad habits and improve
their chances of reintegration (El Ghazali &
Benbrahim, 2024). Digital education in prisons is a
proactive step toward breaking down barriers,
fostering positive change, and contributing to
criminal justice system rehabilitation.
Closing the Digital Gap for Incarcerated Students Using Learning Management Systems in the USA
519
3 PROBLEM STATEMENT
In the US there are challenges of integrating digital
literacy in incarcerated education include technology
and resources, prison architecture and structure, and
inmates’ security. The word is moving with the speed
of light in technology usage and the incarcerated are
not to be left behind. The lack in correctional
educational programs is the integration of modern
technologies such as LMS. Current techniques of
offering education correctional facilities do not foster
digital literacy and talents of the incarcerated
students. The deficiency of LMS usage makes it hard
to acquire the necessary and sufficient digital
competencies and perpetuates the lack of access to
education and thus the challenge of reintegrating
offenders into society upon release from
incarceration. Thus, the current gap in the delivery of
correctional education is indeed significantly large
due to the inexistence of an integrated, particularly a
tech-centered, strategy. This study explores the
practicality of LMS in meeting the educational needs
of incarcerated students and thus improving the
existing education system in penitentiaries all over
the United States.
4 CONCEPTUAL FRAMEWORKS
The Technology Acceptance Model (TAM) implies
that perceived utility and ease of use impact whether
prospective consumers would embrace a computer
system (Thompson, 2019). This framework focuses
on the potential user’s expectations. Stamatiou et al.
(2022) revealed that TAM responds to several
concerns related to LMS and its utilizations for
business and the intention of using LMS’s for the
digitized educational courses. It includes the
confidence in the system along with the risks
involved like the privacy concern in the use of the
system. Since the factors that affect perceived
usefulness and easy use affect the user experience,
other variables such as the system characteristics,
user differences, and environment may be
incorporated into the TAM based research.
Within the framework of this research, TAM will
be utilized to evaluate the attitudes and perceptions
of incarcerated individuals regarding LMS. The
analysis is guided by the model's fundamental
constructs, such as perceived utility and perceived
ease of use, to determine whether incarcerated
students perceive the LMS as advantageous. As
outcomes, behavioral intent to use LMS and actual
usage will be investigated. Factors that impact the
adoption of LMS, including inmates' prior
technological experience, the perceived
applicability of digital education, and the influence
of prison personnel, will be determined with the use
of the framework. The utilization of TAM in
correctional facilities will yield valuable insights
regarding the viability and prospective efficacy of
incorporating LMS into prison to close the digital
gap among incarcerated students.
5 RATIONALE BEHIND THE
TOPIC
The study topic has significant implications for
education and society. As the Incarcerated population
are faced with gap in digital skills. Understanding and
tackling this issue is vital because education breaks
the recidivism loop. LMS designed for correctional
settings could change how detained students access
and use educational content. The study examines
whether LMS can offer a comprehensive and
adaptable instructional platform that surpasses
traditional techniques. The research also addresses a
significant social need to minimize recidivism and
help reintegrate offenders into productive community
members. The scientific community must find new
ways to close the digital divide to ensure that no one
is left behind. This project addresses a specific
educational difficulty and promotes social fairness,
breaks down institutional obstacles, and equips
incarcerated students for personal and professional
progress. Its ability to change lives, change
educational paradigms, and make correctional
facilities more inclusive and rehabilitative is the
motivation.
6 RESEARCH QUESTIONS
1. What is the current level of digital access and
educational resources available to incarcerated
students in the United States?
2. What is the feasibility of integrating Learning
Management Systems LMS in correctional
facilities for educational purposes?
3. What are the key challenges and opportunities in
implementing Learning Management Systems
solutions in correctional education programs?
HUCAPP 2025 - 9th International Conference on Human Computer Interaction Theory and Applications
520
7 IMPORTANCE TO THE
SCIENCE COMMUNITY
The scientific community values research for various
reasons. First, it addresses an important and
underrepresented education, technology, and criminal
justice area. The study examines LMS in correctional
facilities to improve educational possibilities for
underserved populations. This research may
influence criminal justice, education, and technology
integration policies. A nuanced understanding of the
challenges and opportunities of implementing digital
education solutions in correctional settings can help
the scientific community develop evidence-based
strategies to close the digital gap for incarcerated
students. This research also contributes to discussions
about technology's transformative power in prison
educational settings. The scientific community will
learn how innovative approaches like LMS may be
applied to varied situations, adding to the debate on
education digitization and technology's role in social
inclusion. The scientific community's involvement in
this research is crucial to promoting good change
inclusion and comprehending the complex dynamics
of incorporating technology into criminal justice
education frameworks.
8 LITERATURE REVIEW
The Literature review section describes previous
studies on digital education, focusing on LMS. This
section discusses earlier studies on prisons' digital
education, LMS implementation challenges, and
successful models. It also covers digital access
restrictions, social reintegration, and digital inclusion
and recidivism, providing an entire perspective. The
gaps existing in the previous studies are also
identified to form the basis of the current study.
8.1 Digital Education in Correctional
Facilities
According to Fiorot (2024), numerous digitized
colleges and universities are interested in offering
online learning services to incarcerated students,
indicating that online learning is gaining traction
consistently in the US. The report on technology in
correctional facilities in the US by Tolbert et al.
(2015) identified the benefits and drawbacks of
nationwide digitization of education programs. In
addition, the report noted that sophisticated
technologies have already been successfully
implemented in correctional facilities across the US
for data collection, case management, analysis,
security, and communications monitoring.
Consequently, digital education initiatives could
benefit from the application of the same model
(Tolbert et al., 2015). Johnson (2021) found that the
Prison University Project (PUP), Prisoner Re-entry
Institute, Prison-to-College-Pipeline (P2CP) at Saint
Quentin State Prison in California, and Bard Prison
Initiative are among the most significant models.
Hopkins (2015) explored innovative learning
methods offered by the Open University (OU) and the
University of Southern Queensland (USQ), both of
which have a history of delivering higher education
to convicts. Hopkins (2015) discovered that the
Portable Learning Environments for Incarcerated
Adult Distance Education Students (PLEIADES)
project tested an internet-free version of USQ's LMS
on a prison education server and the distribution of
eReaders. Moreover, the technologies were a feasible
substitute for printed literature in prison education.
Sabharwal (2020) evaluated the usability
elements that promote the LMS efficacy and
learnability in a Victorian correctional facility using
the four usability characteristics of effectiveness,
adaptability, learnability, and acceptability.
According to Farley and Seymour (2024), barriers to
LMS deployment in prisons include inadequate
communication, knowledge, technical assistance,
prison system rigidity, and an excess of unnecessary
material. Moreira et al. (2017) examined incarcerated
students, applicants, and rehabilitation technicians'
perceptions of distant learning and LMS in a
Portuguese prison. According to the study, the prison
education system was hampered by limited facilities,
educational and technology resources, and teacher
assistance. Farley (2015) described projects that use
eBook readers, tablet computers, and Stand-Alone
Moodle (SAM), a sustainable and innovative LMS
that can be used by incarcerated students without
internet access. According to Farley (2015), these
technologies allow universities to offer incarcerated
students course materials, activities, and assistance
just like other students, which enhances student
learning.
Moreover, according to Jha (2023), correctional
facilities are implementing cloud technology as a
workaround to enable offenders to download
academic materials, thereby preventing unrestricted
access to the internet. On the contrary, McFarlane and
Pike (2019) assert that the provision of these literacies
and skills to offenders is uncommon in correctional
facilities as a result of resource constraints and the
security vulnerabilities they present for the
Closing the Digital Gap for Incarcerated Students Using Learning Management Systems in the USA
521
administration of correctional centers. In order to
reconnect Correctional Institution detainees with
society, Stamatiou et al. (2022) advocate for the
inclusion of LMS and restricted Internet access as
essential components within the established
framework of fundamental human rights.
8.2 Challenges of Digital Education in
Prisons
In correctional institutions, there is a prevailing
restriction on digital technology, effectively
excluding a significant proportion of detained people
from engaging in social events (Johnson, 2021).
Barros et al. (2023) explain that inmates' future social
reintegration is influenced by factors such as
educational opportunities, internet access, and the
availability of digital technology, notwithstanding the
limitations or educational and justice policies that
underpin the guidelines for educational services in
correctional facilities. However, prisons typically
impose restrictions on internet access and information
and communication technology systems due to
concerns over safety (Sellers, 2016).
According to Hopkins and Farley (2017), a
strategic approach to the organizational systems and
procedures of prisons' unique and demanding
learning environment should guide customized digital
learning technology. Hopkins (2015) and Sellers
(2016) explain that the allocation of learning areas
and schedules is contingent upon several factors: the
degree of inmate adherence to state-mandated
education policies, the prison staff's perspectives
regarding learning and digital technologies, and the
communities' social perceptions of inmates and their
entitlement to education. Furthermore, it is well
observed that the prison environment tends to hinder
the process of acquiring knowledge, mainly owing to
the presence of disruptive surroundings, limited
availability of educational materials and personnel,
and inadequate systems in place to facilitate
concentrated, independent, and self-directed learning
(Farley & Hopkins, 2017).
8.3 Digital Inclusion of Incarcerated
Students
Meyer (2024) state that digital literacy helps people
navigate the world and improves their lives. Research
indicated that incarcerated people have limited
internet access owing to security concerns that
convicts would use technology to commit crimes and
jeopardize prison security (Jewkes & Reisdorf, 2016).
Cubias (2023) states that the level of digital inclusion
for inmates is also influenced by the perspectives of
prison officials regarding the advantages of technology
and their professional experience. For example,
Mufarreh et al. (2022) found that seventy prison
officials at institutions with more technology for
prisoners had a more positive view of its impact.
Moreover, Jewkes and Reisdorf (2016) contend that
convicts decline the opportunity to utilize the provided
technology out of concern for their privacy, personal
safety, and the prison staff's exertion of control.
Reisdorf and DeCook (2022) discovered that
digital disparities have a more significant impact on
populations that are vulnerable and marginalized,
such as previously incarcerated individuals. These
individuals face multiple vulnerabilities such as
advanced aging, disability, limited educational
opportunities, low socio-economic status, gender-
based marginalization, as well as racial and ethnic
disparities within the US (Reisdorf and DeCook,
2022). According to Monteiro and Leite (2016),
promoting social inclusion through online
educational facilities is contingent upon factors such
as access, instructional design, student traits, and the
extent of engagement, action, and assessment. King
(2019) emphasizes the need to allocate resources
toward implementing technological advancements
and establishing secure internet connections inside
correctional facilities. According to King (2019),
these efforts aim to provide fair and equal
opportunities for incarcerated students to engage in
educational activities and foster digital skills,
considered essential competencies for jobs today.
8.4 Digital Inclusion and Recidivism
Meyer (2024) describes recidivism as the cycle of
reoffending by an individual who has previously
served time in prison. McDougall et al. (2017) found
that increased engagement in digital inclusion
activities while in prison has a beneficial effect on the
inmate's motivation and aspirations, potentially
leading to tremendous future success. As an
illustration, a study involving 76 inmates revealed
that the implementation of the prisoner self-service
kiosk increased their acquaintance with contemporary
digital technology, which directly influenced
rehabilitation-related tasks (McDougall et al., 2017).
Jewkes and Reisdorf (2016) explain that deprivation
of digital inclusion among incarcerated individuals
may have negative consequences. However, the
resources available to instructors specializing in
computer software fundamentals for incarcerated
individuals remain extremely limited (Jewkes &
Reisdorf, 2016). In a nutshell, while detainees receive
HUCAPP 2025 - 9th International Conference on Human Computer Interaction Theory and Applications
522
training in some aspects of technology use, the
curriculum only touches a fraction of what can be
covered. By Through advising action, the study
recommendation offers a recipe for enhancing social
equity and broader inclusion, “through advising
action, the study recommendation offers a recipe for
enhancing social equity and broader inclusion”
(Badejo, Chakraborty, and Forbes, 2024).
8.5 Limitations of the Literature
Review
The review provides insight into the prison digital
education situation. However, it has significant
limitations. First, the study focuses on the challenges
and benefits of implementing LMS in correctional
facilities rather than specific LMS platforms, their
functions, and their relative efficacy. The literature
review should also explore socio-economic and
demographic aspects affecting incarcerated students'
digital participation. Review emphasizes reducing the
digital divide, but it should include more policy
suggestions and tangible measures for legislators,
correctional facilities, and educational providers to
address these concerns. A more specific discussion of
policy implications and concrete solutions will
strengthen the US jailed student digital gap roadmap.
While reviewing the literature, a study on the use of
LMS in the USA to close the digital gap among
incarcerated students in the USA is lacking in these
articles.
9 RESEARCH HYPOTHESIS
Null Hypothesis (H0): There is no association
between current digital access and the feasibility of
integrating Learning Management Systems in
correctional facilities.
Alternative Hypothesis (H1): There is an
association between current digital access and the
feasibility of integrating Learning Management
Systems in correctional facilities
10 RESEACH METHOD
This section explains the methodology used in the
study and begins by describing the research design
and study setting to provide further insight into the
efficacy of the study. The study acknowledges the
overall influence of technology in prison settings by
examining the participants, data sources, and data-
collecting methods. This section will use data
analysis and ethical issues to facilitate understanding
of the study undertaken among incarcerated students
inside prisons in the US.
10.1 Research Design
The study utilized a cross-sectional design and a
quantitative methodology. Cross-sectional studies
choose participants based on the research's inclusion
and exclusion criteria. The preference for quantitative
methodology stems from its capacity to provide
results that show high reliability. The significance of
this research lies in its need to establish global
generalizability. For this study, data were collected
through questionnaires, mainly physical copies, due
to restricted internet access among 94 randomly
sampled incarcerated students.
10.2 Research Context and Intervention
The research context is the US correctional facilities
where the incarnated students are engaging in
physical education. This study examines the
application of LMS in correctional facilities to close
the digital gap with the aim of improving educational
prospects for incarcerated students. The intervention
entails an examination of the potential implications
on social reintegration and recidivism, an assessment
of the viability and advantages of integrating LMS,
and an analysis of the obstacles encountered in prison
education.
10.3 Participants
Recruiting study participants is one of the factors that
define the implementation of any successful research
with people (De Oliveira, 2023). The respondents in
this study encompass 94 freshly released incarcerated
students in the US who engage or possibly can engage
in online prison education employing LMS. As a way
of doing empirical research on the factors that inform
the dynamics, challenges and possibilities of
delivering education digitally in correctional
facilities, the study gathered data from the
incarcerated students and related key-stakeholders.
10.4 Data Sources and Data Collection
Primary data was gathered through structured
questionnaires for incarcerated college students. The
survey questions were distributed to 94 respondents,
and their feedback was stored for further analysis.
Closing the Digital Gap for Incarcerated Students Using Learning Management Systems in the USA
523
10.5 Data Analysis
The data analysis process involves systematic data
arrangement and manipulation to address a research
inquiry pertaining to closing the digital gap for
incarcerated college students using LMS in the USA.
The most recent version of IBM Statistical Analysis
for Social Science Software (SPSS) version 29 was
utilized to analyze the data.
10.6 Research Ethics
Preservation of anonymity, confidentiality, data
protection, ethical governance, grievance procedure
provision, research methodology appropriateness,
and complete reporting of methods are the major
ethical principles followed in this research. These
fundamental ethical concepts are taken into account
within the scope of this study.
10.7 Informed Consent
Incarcerated students were briefed on their role in
research accomplishment. Additionally, all
incarcerated students received consent from the
correctional institution administration before taking
part in the study. Administration and incarcerated
students were educated on the significance of
research in enhancing the quality of prison education
and society. Participants signed the consent form as a
demonstration of agreement.
10.8 Anonymity Principle
The principle of anonymity examines the
confidentiality and protection afforded to
incarcerated students. The data submitted by the
participants is confidential; therefore, it would be
considered a violation of privacy to reference specific
identities or include their images. The present
research adhered strictly to the principle of anonymity
for participants and guaranteed them a confidential
platform for deliberation.
11 ANALYSIS AND RESULTS
11.1 Sociodemographic Characteristics
This study assesses the sociodemographic
characteristics of incarcerated students, including
age, gender, race, education level, and incarceration
duration, detailed in Table 1 below.
Table 1: Sociodemographic Characteristics.
Variable Frequency Percent
(%)
Age
Unde
r
25 29 30.9
25-40 33 35.1
Ove
r
40 32 34.0
Gender
52 55.3 55.3
42 44.7 44.7
Race/Ethnicity
Blac
k
o
r
African American 47 50.0
Hispanic o
r
Latino 25 26.6
White 11 11.7
Othe
r
11 11.7
Educational Background
Primar
y
46 48.9
High school diploma or
GED
37 39.4
Colle
g
eo
r
hi
he
11 11.7
Length of Incarceration
Less than 3
y
ears 36 38.3
3-10
y
ears 46 48.9
More than 10
y
ears 12 12.8
Technology Experience
Prior to Incarceration
None 32 34.0
Basic (e.g., email, browsing
the internet)
45 47.9
Intermediate/Advanced
(e.g., using office software,
pro
g
rammin
g
)
17 18.1
Age distribution shows 30.9% (n=29) under 25 years,
35.1% (n=33) between 25 and 40 years, and 34.0%
(n=32) over 40 years, indicating a wide age range in
correctional education. Gender representation is
slightly male-dominant with 55.3% (n=52) males and
44.7% (n=42) females. Racial composition is led by
Black or African American individuals at 50.0%
(n=47), followed by Hispanic or Latino at 26.6%
(n=25), with White and Other each at 11.7% (n=11).
Educational backgrounds reveal 48.9% (n=46) with
only primary education, 39.4% (n=37) holding a high
school diploma or GED, and 11.7% (n=11) having a
college degree or higher, showing significant
educational disparities. Length of incarceration data
shows 38.3% (n=36) incarcerated for less than 3
years, 48.9% (n=46) for 3-10 years, and 12.8%
(n=12) for more than 10 years. Technology
experience prior to incarceration varies, with 34.0%
(n=32) having no experience, 47.9% (n=45) with
basic skills, and 18.1% (n=17) possessing
intermediate or advanced skills, highlighting the need
for education programs tailored to diverse
technological backgrounds.
HUCAPP 2025 - 9th International Conference on Human Computer Interaction Theory and Applications
524
Table 2: Current digital access.
Variable Mean Std. Deviation
I have re
g
ula
r
access to a compute
r
in m
y
facilit
y
. 2.14 1.197
The technolo
gy
available to me is up-to-date and well-maintained. 2.26 1.269
I have access to the interne
t
fo
r
educational
p
urposes. 2.43 1.340
The digital tools provided are adequate for completing my coursework or
educational
p
ro
g
rams.
2.33 1.323
I feel confiden
t
in m
y
abilit
y
to use the technolo
gy
available to me. 2.36 1.502
I receive sufficien
t
suppor
t
from the facilit
y
staff fo
r
usin
g
di
g
ital tools. 2.18 1.336
The restrictions
p
laced on di
g
ital access in m
y
facilit
y
are reasonable. 2.41 1.331
I have been provided with enough training to effectively use the digital tools
available.
2.21 1.208
Access to di
g
ital tools has improve
d
m
y
learnin
g
experience. 2.28 1.282
I a
m
allowed enou
g
h time to use di
g
ital tools fo
r
m
y
educational needs. 2.54 1.584
Overall 2.31 1.337
Table 3: Feasibility of integrating LMS.
Variable Mean Std. Deviation
Inte
g
ratin
g
LMS into educational pro
g
rams enhances learnin
g
outcomes. 3.67 1.213
Adequate infrastructure (e.g., hardware, software) is available in the facility to
suppor
t
an LMS.
3.38 1.174
The facility’s security measures are sufficient to safely implement an LMS without
compromisin
g
securit
y
.
3.38 1.069
Access to technical suppor
t
fo
r
troubleshootin
g
LMS-relate
d
issues is available. 3.35 1.189
The integration of an LMS provides more diverse learning opportunities (e.g.,
courses, skills trainin
g
).
3.35 1.161
Educators and staff within the facility are prepared and willing to adopt an LMS for
teachin
g
.
3.77 1.274
A
b
udge
t
is allocate
d
fo
r
maintaining an
d
updating the LMS software an
d
hardware. 3.84 1.194
An LMS can effectivel
y
suppor
t
individual learnin
g
st
y
les an
d
needs. 3.86 1.197
An LMS facilitates better tracking and reporting of student progress in educational
pro
g
rams.
3.85 1.244
Sufficient resources (e.g., training materials, instructional guides) are available to
help students an
d
staff effectivel
y
use the LMS.
3.61 1.238
Overall 3.61 1.195
11.2 To Evaluate the Current Digital
Access to Incarcerated Students in
the United States
In order evaluate the current digital access to
incarcerated students in the United States, this analysis
uses a scoring system where mean scores range from
1.00 to 5.00 (Table 2). The scores are divided into three
categories: low access (1.00-2.33), medium access
(2.34-3.66), and high access (3.67-5.00).
Regular access to a computer has a mean (M) of
2.14 with a standard deviation (SD) of 1.197, while the
technology's upkeep scores slightly higher at M = 2.26,
SD = 1.269. Internet access scores a M = 2.43, SD =
1.340, slightly breaching medium access. The
adequacy of digital tools (M = 2.33, SD = 1.323),
confidence in using technology (M = 2.36, SD =
1.502), and reasonable restrictions on digital access (M
= 2.41, SD = 1.331) also hover just above the low
access threshold. Support from staff (M = 2.18, SD =
1.336), effectiveness of training (M = 2.21, SD =
1.208), and the impact of digital tools on learning (M
= 2.28, SD = 1.282) all indicate significant room for
improvement. The highest score, time allowed for
digital tool usage, remains moderately low (M = 2.54,
SD = 1.584). Collectively, these findings underscore a
prevalent deficiency in digital access, with an overall
mean of 2.31 and a standard deviation of 1.337,
signaling a critical need for systemic enhancements to
digital resources within these educational settings.
Closing the Digital Gap for Incarcerated Students Using Learning Management Systems in the USA
525
Table 4: Key challenges in implementing LMS.
Variable Mean Std. Deviation
Hardware an
d
software limitations hinde
r
LMS implementation. 3.63 1.200
Securit
y
p
olicies restrict LMS im
p
lementation. 3.50 1.242
Lac
k
of technical support fo
r
LMS setup is a majo
r
issue. 3.61 1.175
Fundin
g
fo
r
LMS
p
urchase an
d
maintenance is challen
g
in
g
. 3.69 1.192
Staff struggle with LMS training. 3.94 1.208
Inte
g
ratin
g
LMS with existin
g
p
ro
g
rams is difficult. 4.17 1.113
Ris
k
of inmates misusing LMS features is significant. 3.71 1.151
Customizin
g
LMS fo
r
incarcerate
d
learners is tou
g
h. 3.55 1.258
Cooperation from external organizations is har
d
to get. 3.53 1.309
Lo
g
istical constraints, like limite
d
internet access, are ma
j
or. 4.17 1.206
Overall 3.75 1.205
11.3 To Assess the Feasibility of
Integrating Learning Management
Systems (LMS) in Correctional
Facilities for Educational Purposes
The results presented in Table 3 highlight key areas
of infrastructure, security, support, and educational
diversity that are crucial for the successful adoption
and implementation of LMS in these unique
educational environments.
The overall mean (M) is 3.61 with a standard
deviation (SD) of 1.195, high level of readiness and
support for LMS. Specific findings include: the
enhancement of learning outcomes by integrating LMS
(M = 3.67, SD = 1.213) and the preparedness of
educators and staff to adopt LMS (M = 3.77, SD =
1.274), both scoring in the high access category.
Additionally, the budget for maintaining and updating
LMS software and hardware is robust (M = 3.84, SD =
1.194), as is the support for individual learning styles
and needs (M = 3.86, SD = 1.197), and the ability of
LMS to facilitate better tracking and reporting of
student progress (M = 3.85, SD = 1.244). Infrastructure
support (M = 3.38, SD = 1.174), security measures (M
= 3.38, SD = 1.069), technical support availability (M
= 3.35, SD = 1.189), and the provision of diverse
learning opportunities (M= 3.35, SD = 1.161) are
slightly lower but still within the medium range.
Resources available for effective LMS use also score
well (M = 3.61, SD = 1.238). These metrics
collectively indicate a conducive environment for
effectively integrating LMS into correctional
education programs.
11.4 To Identify Key Challenges in
Implementing LMS Solutions in
Correctional Education Programs
Table 4 presents the key challenges in implementing
LMS in correctional education programs. The various
factors are evaluated to understand the barriers and
difficulties that might impede effective
implementation.
The overall mean score of 3.75 (SD = 1.205)
indicates that the challenges in implementing LMS
solutions are generally high. Specific high challenges
include securing funding for LMS (M = 3.69, SD =
1.192), providing adequate staff training (M = 3.94,
SD = 1.208), integrating LMS with existing
educational programs (M = 4.17, SD = 1.113),
managing the risk of inmates misusing LMS features
(M = 3.71, SD = 1.151), and addressing logistical
constraints such as limited internet access (M = 4.17,
SD = 1.206). Medium challenges involve overcoming
hardware and software limitations (M = 3.63, SD =
1.200), navigating restrictive security policies (M =
3.50, SD = 1.242), dealing with the lack of technical
support (M = 3.61, SD = 1.175), customizing LMS
for incarcerated learners (M = 3.55, SD = 1.258), and
securing cooperation from external organizations (M
= 3.53, SD = 1.309).
12 PEARSON'S CORRELATION
(HYPOTHESIS TEST)
Null Hypothesis (H0): There is no association
between current digital access and the feasibility of
integrating LMS in correctional facilities.
Alternative Hypothesis (H1): There is an
association between current digital access and the
feasibility of integrating LMS in correctional
facilities.
The Pearson correlation analysis between current
digital access and the feasibility of integrating LMS
in correctional facilities yielded a correlation
coefficient of 0.875. This indicates a very strong
positive relationship. As digital access improves, the.
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526
Table 5: Hypothesis.
Correlations
REGR factor score
1fo
r
anal
y
sis 1
REGR factor score 1
fo
r
anal
y
sis 2
REGR factor score 1 for analysis 1
Pearson Correlation
1 0.875
Sig. (2-tailed)
.001
N
94 94
REGR factor score 1 for analysis 2
Pearson Correlation
0.875 1
Sig. (2-tailed)
.001
N
94 94
feasibility of LMS integration also increases
significantly. The p-value of 0.001 is well below the
alpha level of 0.05 and confirms that this association
is statistically significant. Therefore, the study rejects
the null hypothesis and accept the alternative
hypothesis.
13 DISCUSSIONS
13.1 Demographic Profile
The age distribution of the incarcerated students was
diverse with 30.9% falling below 25 years, 35.1%
falling between 25 and 40 years of age and 34%.0%
over 40 years. As for the gender distribution of
participants, it was slightly more male-dominated
with 55. 3% of male participants. The race
distribution was primarily 50% of African American
participants. On the other hand, 26. 6% was occupied
by Hispanic or Latino whereas 11.7% was shared by
both White and Others. Education level indicated that
a significant number (48.9%) had only primary
education, 39. 4% had a high school diploma or GED,
11%. 7% had some college or higher level of
education.
Duration of imprisonment also differed where the
largest percentage (48. 9%) were imprisoned for 3-10
years. Regarding technology experience before the
prison mandate, the results varied from having no
experience (34. 0%), having a basic experience (47.
9%), to an intermediate/advanced level of experience
(18. 1%).
13.2 Current Digital Access
This study established that the level of digital access
was generally low with an average mean of 2. 31
(SD=1. 337). Access to computers was not very
frequent (M = 2.14, SD = 1.197), and the technology
available to the participants was old and in poor
working condition (M = 2.26, SD = 1.269). Internet
connection for academic related use was a little better,
but still unsatisfactory (M = 2.43, SD = 1.340).
Coursework supports in terms of using technology
were limited (M = 2.33, SD = 1.324), while the
subjects’ confidence concerning technology
integration was relatively low (M = 2.36, SD =
1.502). As for staff support and training effectiveness,
both mean scores were found to be low, at 2. 18 (SD
= 1:336) and 2. 21 (SD = 1.208). Such results are
indicative of an urgent requirement for improved
digital assets within correctional education spheres.
Research supports the need for technology for
prisoners who are students. This study falls in tandem
with Barros et al. (2023) and Farley and Seymour
(2024) who also stress the low access of digital
technology among incarcerated students. Addae
(2020) study indicated that restriction to internet
usage diminishes constructive learning engagements
in correction facilities. Bradley and Davies (2021)
posit that enhancing digital access significantly
boosts learners’ enrollment, as well as the continuity
of education inside correctional facilities.
13.3 Feasibility of LMS Integration
While digital access was low among the respondents,
the rating of LMS integration was high with a mean
score of 3.61 (SD = 1.195). The proposed concept of
LMS integration was considered helpful in increasing
learning accomplishment (M = 3.67, SD = 1.213) and
received the backing of educators’ preparedness (M =
3.77, SD = 1. 274). Infrastructure was moderately
available, with a mean rating of 3. 38 (SD = 1.174);
security measures were sufficient, with a mean rating
of 3. 38 (SD = 1. 069). Moderate mean ratings were
given to technical support, which was given a mean
rating of 3.35, (SD = 1.189), and diverse learning
opportunities Mean = 3. 35, SD = 1. 161. The
response towards allocating substantial budget for
Closing the Digital Gap for Incarcerated Students Using Learning Management Systems in the USA
527
LMS maintenance (M = 3. 84, SD = 1. 194) also
spoke in favour of LMS integration feasibility. As for
the utility of LMS in learning the effectiveness was
revealed in the ability to accommodate individual
learning styles (M= 3. 86, SD = 1. 197) and patrons’
progress (M = 3. 85, SD = 1. 244). These findings lay
a good footing for the adoption of LMS in
correctional facilities though this depends on the
improvement in digital access as noted by Stamatiou
et al. (2022). Recent research substantiates LMS
advantages. In their study Ayouni et al. (2021)
established that LMS use in correctional education
enhances learner participation. Dennis and Halbert
(2022) identified that LMS enables the organizations
to accommodate the various kinds of learning
requirements in a more adaptable manner.
13.4 Key Challenges in Implementing
LMS
The average score of challenges was high at mean of
3.61. The hurdles faced in the process of LMS were
the compatibility of LMS with other ongoing
programmes (Mean = 4. 17, S.D = 1. 113) and
restricted internet connectivity (Mean = 4.17, S.D =
1. 206). Lack of funding for LMS and staff training
was difficult (M = 3. 69, SD = 1. 192; M = 3.94, SD
= 1. 208). Restricted physical and system capabilities
(M = 3. 63, SD = 1. 200), prescriptive security polices
(M = 3.50, SD = 1. 242), and the possibility of abuse
(M = 3.71, SD = 1.151) . Other challenges included
LMS customization for the incarcerated learners (M
= 3.55, SD = 1. 258) and seeking external
collaboration (M = 3. 53, SD = 1. 309). Meeting these
hurdles is important for the proper implementation of
LMS. Johnson (2021) pointed that strategies are
needed that are specific to security and logistics
needs. Stamatiou et al. (2022) and Johnson (2021)
established that funding and staff training comprise
the main challenges to implementation.
13.5 Hypothesis
The Pearson correlation analysis on digital access to
LMS feasibility also revealed a strong positive
correlation between the two variables (r = 0.875; p=
0.001). This statistically significant correlation
indicates that as digital access enhances, the
possibility of LMS integration enhances. Hence, to
address the integration of LMS in correctional
facilities, it is crucial to attend to the digital access
concerns (Ross et al., 2023).
14 CONCLUSION AND
RECOMMENDATIONS
This study signifies the importance of enhancing
information and technology literacy within
correctional facilities to address the existing gap in
the education of inmates. Although there is currently
limited access to digital resources, the high feasibility
of LMS integration suggests the possibility of
improving education outcomes through the use of
technology in learning. Factors like funding, staff
training, and organization logistics have to be
carefully managed to enhance the effectiveness of
LMS (Johnson, 2021). Therefore, it is crucial to
upgrade the digital infrastructure in the prison and
develop effective training programs for the staff and
learners that will greatly improve the education of
prisoners. In this way, correctional facilities will be
able to provide an environment conducive to learning,
thus helping incarcerated learners to improve as
individuals and as professionals and, finally,
reintegrate into society after their release (Stamatiou
et al., 2022). Increased and improved universal access
and LMS compatibility will ensure that incarcerated
students have the skills and knowledge they need to
succeed in the digital environment leading to
improvements in overall educational attainment as
well as a decrease in recidivism.
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