Future-Proofing Small Schools: Rethinking Education with AI
Giuseppina Rita Jose Mangione
1,* a
, Francesca De Santis
1,† b
Lydia Zampolini
1,‡ c
and Manuel Gentile
2,§ d
1
INDIRE, Firenze, Italy
2
ITD/CNR, Palermo, Italy
Keywords: AI Technology, Small and Rural Schools, Didactic Revitalisation, Imagination Lab, Future Proofing.
Abstract: This study investigates the transformative role of Artificial Intelligence (AI) in revitalising teaching practices
in small and rural schools, addressing their unique challenges. Combining a systematic literature review and
a participatory imagination lab (workshop) with Italian teachers, the research adopts a dual methodological
approach. The review identifies key focus areas for action, emphasising how AI can address critical issues in
“non-standard” educational contexts such as multigrade classrooms, teacher turnover, and geographical
isolation. The imagination lab complements this by exploring how these challenges are recognised in the
Italian context and what solutions are envisioned using technology cards. This participatory methodology
enables the co-design of potential AI-driven strategies tailored to real-world scenarios. The study underscores
the significance of small schools as unique laboratories for educational innovation, highlighting the
replicability and scalability of this approach. Extending such methods to a broader network of small schools
offers the potential to refine technological solutions, develop tailored intervention clusters, and foster
evidence-based, scalable policies for equitable and resilient education in similar contexts worldwide.
1 INTRODUCTION
Small and rural schools represent a worldwide
educational reality, with unique characteristics and
shared challenges that define their role within
national education systems. These institutions,
operating in a “non-standard” context, challenge
traditional school organisational models as they serve
communities in remote, mountainous, insular, or
economically disadvantaged areas, often constituting
the only educational provision available. According
to the OECD (2021), in member countries, these
schools account for approximately 20% of total
institutions, providing essential education in contexts
a
https://orcid.org/0000-0001-8968-3757
b
https://orcid.org/0009-0002-4239-643X
c
https://orcid.org/0009-0001-8399-2871
d
https://orcid.org/0000-0001-6288-0830
*
Author of chapters 1 and 2, and co-author of chapter 6 with
M. Gentile
Author of chapters 3 and 4
Co-author of chapter 5 with M. Gentile
§
Co-author of chapter 5 with L. Zampolini and co-author
of chapter 6 with G.R.J. Mangione
characterised by low population density and limited
access to services.
The management of multigrade classes, high
teacher turnover, limited access to resources, and the
digital divide are just some of the challenges these
educational contexts face (Echazarra and Radinger,
2019).
Rural schools, as highlighted in the OECD
Learning in Rural Schools report, face significant
challenges across OECD countries. One critical issue
is resource availability: rural schools often have fewer
students, which increases per-student costs and limits
economies of scale. On average, secondary rural
schools in OECD countries have 369 students
compared to 890 in urban schools, which is
Mangione, G. R. J., De Santis, F., Zampolini, L. and Gentile, M.
Future-Proofing Small Schools: Rethinking Education with AI.
DOI: 10.5220/0013410000003932
Paper published under CC license (CC BY-NC-ND 4.0)
In Proceedings of the 17th International Conference on Computer Supported Education (CSEDU 2025) - Volume 2, pages 151-162
ISBN: 978-989-758-746-7; ISSN: 2184-5026
Proceedings Copyright © 2025 by SCITEPRESS – Science and Technology Publications, Lda.
151
particularly evident in countries like Mexico,
Portugal, and the United States, where the rural-urban
difference exceeds 1,000 students. In countries like
Australia and New Zealand, up to half of primary
students in rural schools are taught in multigrade
classrooms, a necessity due to small student
populations, while in remote areas this figure rises to
90%. Similarly, in Europe, rural families often have
limited school choice; for example, in Spain, only 4%
of rural students attend private schools compared to
53% in urban areas, highlighting structural inequities.
Access to digital tools and the internet varies
significantly: in Mexico, only 42% of rural school
computers are connected to the internet, compared to
90% in urban schools. This disparity highlights the
digital divide, which exacerbates educational
inequality. Furthermore, transportation costs for rural
schools are higher, affecting access to after-school
programs and professional development
opportunities. In Italy, small and rural schools
constitute a significant part of the education system,
with over 11,600 institutions serving 48% of students
in the countrys inner areas (Bartolini et al., 2021;
2023). These schools face difficulties in ensuring
continuity of education due to teacher turnover and
the management of multigrade classes in contexts
often characterised by geographical and cultural
isolation (Mangione and Cannella, 2020), where the
risk of educational disconnection exacerbates
existing territorial disparities (Pedro et al., 2019;
UNICEF, 2020).
The COVID-19 pandemic, which highlighted the
disparity between rural and urban schools, heightened
their vulnerability. According to UNESCO (2021),
over 40% of students in global rural areas lacked
adequate resources for distance learning, leading to a
significant increase in dropout risk. In sub-Saharan
Africa, the dropout rate in rural schools rose by 15%
during the pandemic, with similar trends observed in
many parts of South Asia and Latin America (Dang
et al., 2021). Even in developed countries such as
Canada and Australia, the pandemic underlined the
urgent need for innovative strategies to ensure
educational continuity and reduce the urban-rural
divide (OECD, 2022). These numbers show how
important the issue is on a global scale and how
quickly we need to find specific ways to help small
and rural schools deal with their problems to enable
them to reach their full potential as sources of
innovation and educational resilience.
These disparities underscore the global urgency of
developing targeted interventions for rural schools,
enabling them to serve as hubs of resilience and
innovation rather than as symbols of educational
inequity. To tackle these challenges, rural education
systems must adopt innovative practices that leverage
digital tools, promote teacher training tailored to rural
needs, and strengthen local capacity. By doing so,
rural schools can transform into models of
educational equity and resilience, contributing to
broader societal progress.
Digital technologies, especially Artificial
Intelligence (AI), could represent a promising
response to these challenges. For example, could
allow small schools to overcome contextual
limitations and ensure equitable access to quality
education (Panciroli and Rivoltella, 2023). Or yet, AI
could offer significant opportunities to enhance
education by facilitating personalised learning and
inclusion. Virtual tutors and adaptive platforms could
support students in customising their learning
experience, monitoring progress in real time, and
adapting teaching strategies to specific needs
(Mangione, 2024).Thinking about the importance of
networking to overcome isolation AI could also
enable the creation of collaborative school networks,
expanding the reach of small schools through joint
projects and the exchange of educational resources or
making small schools more attractive to qualified
teachers, mitigating the problem of turnover and
ensuring greater educational continuity.
Combining cutting-edge AI technologies with
new ways of doing things could make these small
schools more competitive in the education field,
closing the gap with schools in cities and promoting
educational equality (Mangione and De Santis, 2024).
The adoption of AI would not only address contingent
challenges but could also offer an opportunity to
rethink the mission of small schools. Through the
implementation of innovative solutions, these schools
could become laboratories for educational
experimentation, promoting more equitable,
inclusive, and sustainable education (Mangione et al.
2023). In this way, AI could contribute not only to
improving teaching practices but also to
strengthening the role of small schools as drivers of
cultural and social development in their communities
(White and Corbett 2014).
2 RESEARCH QUESTIONS AND
METHODOLOGIES: BUILDING
FUTURE SCENARIOS FOR AI
IN SMALL SCHOOLS
Italian small schools, primarily located in inland,
mountainous, and insular areas, represent a “non-
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standard” educational model that addresses unique
challenges. These institutions often serve as the only
educational hubs within local communities, playing a
crucial role in maintaining social and cultural
cohesion in these territories. According to Bartolini et
al, 2023, Atlas of Small Schools, Italy has over 11,600
small schools, catering to approximately 48% of all
students in the national educational system,
demonstrating the pervasive and persistent relevance
of this phenomenon (Bartolini et al., 2021).
For years, INDIRE has been contributing to the
improvement of educational offerings and teaching-
learning experiences in non-standard educational
situations through continuous service research
(Cannella, Mangione and Rivoltella, 2021;
Mangione, 2024a). This approach views research as a
service to educational processes, addressing
criticisms of educational research institutions for their
alleged “failure to respond to the demands of schools”
or “institutional disengagement.”
By doing research in these contexts, Italian small
schools become an epistemic context—a privileged
space to identify research questions and test the
outcomes of investigations, contributing to the
advancement of pedagogical science and enhancing
the most fragile educational realities (Mangione,
2024b).
2.1 The Research Questions
We identified two complementary research questions
within this framework.
The first focuses on the analysis of the existing
“scientific discourse” concerning AI in rural
educational contexts: RQ1. What are the primary
application domains of AI in rural educational
contexts?
This question seeks to explore the dimensions
identified in the literature as fundamental for applying
AI in remote, non-standard contexts characterised by
limited access to resources. The necessity of
revitalising educational practices in these contexts is
a globally recognised issue, as highlighted in
international reports (UNESCO, 2021; Trendov,
Varas and Zeng, 2019), which emphasise the role of
AI in overcoming territorial disparities and
introducing innovative teaching practices in
geographically and culturally isolated schools.
The second question shifts from the theoretical
dimension to the local one, contextualising the global
reflections into the specific context of Italian small
schools: RQ2. What are the problem scenarios
specific to Italian small schools, and what AI-driven
solutions can be proposed to address them?
This question aims to relate global evidence to
situated problems. The goal is to understand how AI
technologies can be designed or adapted to address
concrete challenges, such as managing multigrade
classes, ensuring educational continuity amid teacher
turnover, and mitigating the risk of social exclusion
for students in marginal areas (Mangione and
Cannella, 2020; Mangione, 2023). This step is crucial
to orient research towards identifying technologies
that address existing problems and radically rethink
educational experiences, imagining future scenarios
and innovative solutions.
The duality of these questions is not only
methodological but also epistemological: on one hand,
the aim is to understand whether and how AI can
already be considered a strategic opportunity for rural
and marginal educational contexts; on the other hand,
the goal is to ground this reflection in a participatory
process involving teachers and local stakeholders to
define realistic and sustainable use cases.
2.2 Research Methodology
The research questions require a methodology that
alternates theoretical analysis with practical
experimentation to root technological innovation in
concrete contexts, avoid standardised approaches,
and promote solutions that respect the peculiarities of
small schools.
In the first phase - to address the first research
question (RQ1) What are the primary application
domains of AI in rural educational contexts? - a
scoping review was conducted. This methodology is
particularly suited to providing a comprehensive
overview of a broad topic such as AI in rural education
(Peterson et al., 2017). Following the model proposed
by Arksey and O’Malley (2005) and previously
applied by Mangione and De Santis (2024), the
scoping review was developed through five phases.
After identifying the research question, What does
the literature say about AI and rural education?”, a
secondary question was defined to identify the main
application domains of AI in rural education contexts.
We identified studies using databases such as Web of
Science, Scopus, and Google Scholar. Initial
keywords included “artificial intelligence” and “rural
education”. Subsequently, we expanded the query to
include terms such as “machine learning”, “deep
learning”, “artificial education”, “rural school”, and
“small school”. Inclusion criteria required that studies
be published in English, be open-access, and be dated
from 2010 onward. The scoping review, which
included a quantitative analysis and a thematic
summary of AI’s main uses, led to the focus being put
Future-Proofing Small Schools: Rethinking Education with AI
153
on how AI can be used to improve teaching in rural
schools (Mangione and De Santis, 2024). After that,
the investigation proceeded with what Arksey and
O’Malley (2005) identify as the sixth and optional
final phase of a scoping review: consulting
stakeholders to offer additional sources of
information, perspectives, meanings, and
applicability. Through a “spoken reflection” process
involving national and international experts selected
for their knowledge of small school contexts,
opportunities for small schools were identified by
connecting the stimulus questions to the dimensions
emerging from the scoping review, converging on
specific challenges for revitalising teaching in small
schools.
In the second phase - to address the second
research question (RQ2) What are the problem
scenarios specific to Italian small schools, and what
AI-driven solutions can be proposed to address them?
- a participatory workshop was conducted based on
the Design Thinking (DT) methodology (Brown,
2009). This approach, increasingly used in
educational research, is particularly effective for
addressing complex problems and developing
innovative solutions in contexts characterised by
structural constraints, such as small schools (Razzouk
and Shute, 2012). A key aspect of the workshop was
the use of technology cards to foster imaginative,
project-based thinking and define future scenarios
(Sanders and Stappers, 2014).
Engaging 46 teachers
from primary and lower secondary schools, the
activities followed the DT
stages. The participants
began by sharing their experiences and challenges
through a story-share and capture tool, fostering
empathy and highlighting issues like multigrade class
management, geographic isolation, and teacher
turnover. Building on this, they collaboratively
defined problems using “How Might We…?”
(HMW) questions to frame challenges constructively,
setting the stage for the ideation phase. The
introduction of technology cards, describing current
or potential AI technologies and their educational
applications, encouraged innovative thinking. They
have been defined in the context of the AI-wareness
board game to engage teachers in initial thinking
about the use of AI in school settings (Re et al., 2024).
This approach, recognised in participatory design
literature (van Amstel et al., 2012), enabled the
exploration of creative solutions tailored to the
challenges identified, proving particularly useful in
educational research (Wölfel & Merritt,
2013).Through this process, the workshop not only
identified potential applications of AI but also laid the
groundwork for a transformative vision that
reimagines the role of emerging technologies in
addressing the unique challenges of small schools.
The results of these methodologies go beyond
identifying AI applications. They propose a
transformative vision capable of fundamentally
rethinking the role of emerging technologies in the
context of small schools. The results will be presented
in the subsequent sections.
3 AI IN RURAL SCHOOLS:
INSIGHT FROM THE SCOPING
REVIEW
The scoping review led to the realisation of an
exploratory study, which focused on the 19 studies
that met the inclusion criteria. After analysing the
studies, we were able to map them by examining
recurring themes and subthemes.
3.1 Key Themes and Areas of Focus
The review identified four main thematic clusters
(Table 1).
Most of the papers (12) fall into cluster 1, “AI for
revitalising teaching and learning processes”. These
studies focus on exploring the applications of AI in
the field of education, with the main objective of
reducing the existing disparities in the quality of
education between urban and rural contexts. In
particular, the areas of application include the use of
AI to personalise learning, improve disciplinary
teaching and distance learning processes, and to
integrate learning AI in K-9 and K-12 syllabi to create
engaging learning experiences.
Other studies (3) can be attributed to cluster 2, “AI
for teacher professional development”. This research
is based on the premise that it is necessary to
overcome the professional isolation of teachers, which
often characterises rural contexts, focusing on teacher
training as a lever to improve access to educational
resources and to promote equity (Mangione, Pieri and
De Santis, 2023). Some studies explore AI’s potential
to enhance resource sharing and peer collaboration
(Wang, 2020), while others focus on teachers’
perceptions and ethical challenges (Chounta et al.,
2022). Edwards and Cheok (2018), propose AI and
robotics as tools to address teacher shortages, ensuring
teachers are prepared to integrate these technologies
while maintaining their role in social interaction and
emotional support (Gentile et al., 2023).
The contributions (2) attributable to cluster 3, “AI
for developing predictive models of student interest
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and success”, highlight the potential of AI to
construct predictive models that enhance educational
outcomes by personalising learning and providing
targeted student support.
The studies (2) categorised under cluster 4, “AI
for school service management and risk prediction”,
focus on the application of AI to enhance
administration, optimise transportation, and improve
safety and accessibility in disadvantaged or isolated
schools.
It is important to highlight that the identified
themes and sub-themes are interconnected, forming a
complex yet integrated ecosystem for potential
applications of AI in education. For instance, the
implementation of AI-based personalised learning
tools (a sub-theme of the first cluster) requires
adequate training for teachers (the second cluster).
Teachers must acquire specific skills to utilise these
technologies and adapt them to their educational
contexts. Moreover, these tools generate a significant
volume of student data, enabling the creation of
sophisticated predictive models (the third cluster). A
fragmented approach would risk reducing the positive
impact of technology and widening existing
inequalities, especially in rural or resource-limited
contexts. Therefore, an integrated strategy that fosters
collaboration between researchers and teachers is
essential to ensure that solutions are pedagogically
relevant and socially inclusive.
3.2 The Studies Guiding the Design of
the Participatory Workshop
The studies most closely related to the teaching
context, especially those from cluster 1 and some
from cluster 2, guided the research group in the next
phases and the design of the participatory workshop
for small-school teachers. This analysis provided
insight on how to effectively use AI to address the
unique needs of this educational setting. Many
sources highlight the AI’s potential to personalise
learning experiences. For example, Yang and Zheng
(2021) argue that, despite existing economic
challenges, AI presents a concrete solution to reduce
inequalities in the distribution of educational
resources. This technology can offer students in
remote areas of China the chance to expand their
knowledge and horizons. One advantage of AI, as
highlighted by the authors, is the possibility of
providing personalised instruction by analysing
students’ progress data. This analysis helps identify
the so-called “dead zones” in their learning and
allows educators to respond in a targeted way to
individual needs. Wang and Lin (2019) also underline
how AI and big data are transforming education by
fostering personalised, ubiquitous, and lifelong
learning.
Table 1: Reference distribution: themes and sub-themes
Themes Sub-themes References
AI for revitalising
teaching and learning
processes
- AI for the personalisation of learning
- Intelligent Tutoring Systems
- Automated assessment tools
- Integrating AI into K-9 and K-12 education
- AI to improve distance and disciplinary teaching
Gong et al. (2023)
Gong et al. (2020)
Iyer (2022)
Iyer (2019)
Jiang (2021)
Jiang et Cheong (2023)
Rasheed et al. (2021)
Vanderberg et al. (2022)
Wang and Lin (2019)
Xiao et al. (2022)
Yang and Zheng (2021)
AI for teacher professional
development
- Teachers’ knowledge, perceptions and attitudes
towards AI and ethical challenges
- AI for the continuous professional
development of teachers
- Teacher trainin
g
on the use of AI
Chounta et al. (2022)
Edwards and Cheok (2018)
Wang (2020)
AI for developing
predictive models of
student interest and
success
- Predicting student interest in higher education
(orientation)
- Early identification of learning difficulties and
personalised support
Nuankaew and Nuankaew (2022)
Saravanan et al. (2021)
AI for school service
management and risk
prediction
- Transport optimisation
- Assessment of the vulnerability of schools to
natural events
- O
p
timisation of resource allocation
De Souza Lima et al. (2023)
Yousefi et al. (2020)
Zhou (2022)
Future-Proofing Small Schools: Rethinking Education with AI
155
The implementation of personalised education,
which is not possible in traditional education due to
limitations like teacher shortages, can help address the
imbalance in educational resources and help address
social problems by creating a new ecology of
educational technology. Chounta et al. (2022) present
a study on Estonian teachers regarding the use of AI
as a tool to support teaching in K-12 schools. The
research is interesting because it reveals that teachers
have a positive view of AI’s educational potential,
particularly its ability to personalise learning. In their
paper, the authors cite Intelligent Tutoring Systems
(ITS) as a relevant example of how AI can improve
access to quality education, especially in rural areas.
ITS are characterised by their capacity to create
personalised learning paths that adapt to each
student’s pace and learning style. In addition, ITS are
valuable tools for accessing, adapting and using
multilingual content. Their advanced natural language
processing capabilities can enhance learning in
multilingual environments, enabling students to
interact with the system in their native languages. This
approach makes the educational experience more
inclusive and accessible. For example, AI could be
integrated into a Learning Management System
(LMS) to automatically translate content, allowing
students from diverse language backgrounds to easily
access information. Iyer (2019) also analyses the
Indian context to highlight the complex challenge
represented by linguistic diversity in education. With
many regional languages, India faces significant
challenges in creating and distributing educational
content that is accessible to all students. In response to
this issue, the research suggests leveraging AI as an
innovative solution by integrating automatic
translation systems into mobile devices for learning.
These systems would allow students to access
translations of words or sentences anytime, making it
easier to understand teaching materials and promoting
inclusion. Other researchers (Edwards and Cheok,
2018) propose the use of robots as teachers, especially
in situations where there is a shortage of teaching staff.
In their paper, the authors present a project aimed at
developing a prototype teacher robot and outline its
potential capabilities for delivering educational
content and facilitating social interactions. The article
also discusses the ethical and technological challenges
associated with this concept, considering the
conflicting opinions on whether robots can fully
replace human teachers; the authors suggest future
research directions to address AI’s current limitations
in the educational field. Another theme emerging from
the studies is the use of AI to develop more efficient
assessment systems that address students’ different
backgrounds and learning styles. AI can automate
repetitive assessment tasks, such as marking multiple-
choice quizzes or analysing short answers, which
saves teachers valuable time for more complex
responsibilities, such as providing individual support
to students (Yang and Zheng, 2021). Furthermore, AI
can offer students immediate feedback during
exercises or activities, helping them to identify and
correct errors in real-time (Chounta et al., 2022). This
timely feedback fosters a deeper understanding of
concepts and more active learning. The analysed
contributions propose a critical reflection regarding
the integration of AI in evaluations, which should be
accompanied by strategies aimed at preventing
systemic biases and promoting a collaborative
approach in which AI supports, but does not replace,
human experience. In other studies (Gong et al., 2020;
Vandenberg et al., 2022), research on AI-based
education focuses on its integration into national
curricula. For example, Gong et al. (2020) conducted
an in-depth study on the current state of AI education
in Qingdao, China. One of the main goals is to develop
a curriculum that integrates the concepts and
applications of AI across disciplines, providing
students with a comprehensive understanding of AI
and its impact on society. This need is particularly
relevant in rural areas, where educational resources
are often limited, and opportunities for AI learning are
fewer compared to urban settings. Vandenberg’s
(2022) presents research that investigates the potential
of video games to enhance interest and promote
understanding of AI and computing concepts.
Through game design activities, students can learn the
basic principles of AI in a practical and creative way,
promoting active engagement and meaningful
learning. The analysis of the contributions that
emerged from the scoping review highlighted how the
solutions and these technological tools appear to be
promising resources for addressing the specific and
complex challenges that characterise these
environments and offer innovative opportunities for
improving the effectiveness and equity of education in
these contexts.
4 THE EXPERTS’
PERSPECTIVE: CHALLENGES
AND OPPORTUNITIES FOR
SMALL SCHOOLS
The themes from the scoping review guided the
development of questions for participatory interviews
with Italian and international experts about small
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156
schools. The interviews revealed a consensus on the
importance of AI as a tool to reduce the educational
gap between urban and rural schools (Mangione and
De Santis, 2024). Experts identify that AI provides
real-time feedback to teachers, allowing immediate
changes in their teaching methods. AI can also be
combined with gamification, which makes learning
more engaging and tailored for students, helping them
stay motivated and included. Another key point was
AI’s role in breaking down language barriers by using
translation technology. This makes educational
materials accessible to students who speak different
languages and encourages schools in different
countries to work together. AI also supports teachers
in managing classrooms with students of different
ages and levels (Perna, et al. 2024). If a teacher is
absent, AI can provide online resources, so education
continues. Additionally, AI can strengthen
connections in isolated school communities by
creating networks that involve everyone. Overall,
experts agreed that AI should be a helpful tool in
education, not a replacement for teachers (Gentile et
al., 2023). Its positive impact depends on focusing on
students’ needs and recognising the important role
teachers play in education.
5 IMAGINING FUTURE
SCENARIOS: THE WORKSHOP
The workshop “Future Scenarios: AI for Small
Schools” engaged 46 teachers to explore how AI can
personalise learning and enhance teaching, focusing
on bridging urban-rural gaps. The participants were
divided into six groups based on school grades, to
address common challenges and opportunities. A DT
approach was adopted, combining theory and
collaboration to co-construct future scenarios
addressing AI in “non-standard” education, focusing
on the empathy, definition, and ideation phases, thus
encouraging critical reflection on AI’s benefits and
challenges (d.school, 2010; d.school, 2018).
5.1 Phase 1: Empathy
The empathy phase explored challenges in small
schools by leveraging teachers’ expertise to identify
common issues and potential solutions. To facilitate
the process, participants were given an adapted
version of the story-share and capture tool (d.school.
2010), focusing on context, actors, needs, and
problems. This collaborative approach facilitated
narration, active listening, note-taking, and the
synthesis of shared insights. During this phase, each
group member shared their observations, highlighting
quotes, surprises, and significant details through post-
it notes, which were then grouped to identify common
themes and patterns. The ultimate goal of this activity
was to fully understand their experiences, find out
their needs in relation to the research theme, and thus
initiate a collective reflection on possible solutions.
5.2 Phase 2: Definition
Each group of participants analysed and discussed the
main challenges that emerged from their shared
stories (Table 2). This step favoured a common
understanding of the context and priorities,
highlighting the similarities between the experiences
that arose. Starting from the themes which emerged,
common elements were identified between the
different schools, leading to the creation of a shared
scenario helping to narrow down the problem.
This process enabled the framing of the ‘How
Might We...?’ (HMW) question, a fundamental step
that translated the identified challenges into a
constructive and creative question. The HMW
question is a short question that launches the ideation
phase and is formulated in such a way that it is broad
enough to include a wide range of solutions, but at the
same time focused enough to provide useful
boundaries (d.school, 2018). The question, aimed at
circumscribing the problem in a constructive and
creative way, helps participants in the process of
translating challenges into questions that open up
problem-solving, leading to the next stage of the
workshop. Group 1 worked on schools located in areas
with poor connections, characterised by multi-grade
or overcrowded classes. In this context, low
motivation was identified as the main problem. This
phenomenon is associated with geographical
isolation, which limits access to diversified
educational experiences, and the complexity of
managing heterogeneous classes. Emerging needs
include training teachers and offering students
customised orientation paths to stimulate their interest
and active participation. The HMW question
formulated by the group is: “HMW increase
motivation?”. This question highlights the importance
of simultaneously addressing motivational,
pedagogical, and organisational aspects.
Group 2 focused on secondary school and the need
for interventions in students and teachers’ conscious
and correct use of AI. The problem limits the
educational potential of AI and creates inequalities
in access to educational opportunities. The group
highlighted
the need to develop training paths for all
Future-Proofing Small Schools: Rethinking Education with AI
157
Figure 1: Poster layout for the empathy and definition
phase.
school stakeholders (students, teachers, and families)
and to improve school infrastructure to support a more
effective and inclusive use of technology. The HMW
question summarising these needs is: ‘HMW develop
an informed use of AI to support learning?’. This
perspective emphasises the need to combine
technological innovation with cultural education.
Group 3 analysed the context of an
omnicomprehensive institute with a multi-grade class
from first to fifth primary, in which more than 30% of
the students are of foreign origin. The main problem
concerns learning Italian as a second language (L2),
a barrier that hinders both school success and social
inclusion among foreign students. The group
identified the need to increase the number of teachers
supporting the classes and to introduce technological
tools to facilitate language learning. The HMW
question is: ‘HMW use language mediators supported
by AI?’. The answer to this question requires an
integrated approach that combines technological and
pedagogical solutions to foster language inclusion.
Group 4 focused its reflection on challenges
related to educational poverty, analysing a school
context characterised by frequent teacher turnover,
educational discontinuity and a strong need for
affective and social inclusion. It emerged that
meeting these needs, requires stable and inclusive
educational pathways supported by technological
tools. The HMW question posed by the group is:
‘HMW ensure continuity?’. This question invites
reflection on the need for a structural intervention to
promote stability and inclusion.
5.3 Phase 3: Ideation
Following the HMW question, the ideation phase
encouraged broad exploration of solutions through
brainstorming, emphasising creativity and
collaboration (d.school, 2010; d.school, 2018). Using
the ‘Yes, And!’ method, participants built on each
other’s ideas to foster innovation. Technology cards
from the AI-wareness board game (Re et al., 2024)
served as creative constraints, inspiring AI-driven
solutions tailored to educational challenges. With this
approach, the groups began to develop ‘game-
changing’ ideas that could lead to transformations by
introducing AI. The solutions that emerged from this
co-creation process were not limited to individual
proposals; in fact, each group could select 3
technology cards that would lead to the construction
of a future scenario (Table 3). This scenario provided
a clear and inspiring vision, outlining how the school
environment could evolve through the strategic use of
AI.
Table 2: Group results.
Group Context Problems Needs HMW
1 Isolation
Multi-grade classes
Low student motivation Teacher
training
Personalised
guidance
HMW increase motivation?
2 Secondary school
Conscious use of
technology
Unconscious and incorrect use
of AI
Training for
an informed
use of AI
HMW develop a conscious use
of AI to support learning?
3 Multi-grade class
Foreign students
Italian L2 Increased
number of
teachers
HMW use linguistic mediators
supported by AI?
4 Area with educational
poverty
Lack of educational continuity
Frequent teacher turnover
Prejudices
Social and
cultural
inclusion
HMW ensure continuity?
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Figure 2: Poster layout for the ideation phase.
Table 3: Technology cards chosen by each group.
Group Card 1 Card 2 Card 3
1 Intelligent
LMSs
Multimodal
Intelligent
Assistants
Intelligent
Tutoring
Systems
2 Intelligent
Tutoring
Systems;
LLM-based
chatbots
Intelligent
classrooms;
other
technology
Expert
Systems
3 Multimodal
Intelligent
Assistants
Intelligent
Tutoring
Systems
/
4 Intelligent
Tutoring
Systems
Writing
assistants
AI-based
maths
solvers
Group 1 focused on increasing motivation in
isolated school contexts with heterogeneous classes,
linking motivation problems with the potential
offered by the chosen technologies. Starting with
intelligent LSMs, intelligent multimodal assistants,
and intelligent tutoring systems, the imagined future
scenario proposes an integrated learning support
system designed to increase motivation. Classes,
although heterogeneous, benefit from intelligent tools
that personalise the educational experience and offer
innovative solutions to logistical and motivational
challenges. Thanks to these technologies, multi-grade
schools turn into innovative laboratories for
experimenting with new educational methodologies.
The school community of motivated students and
teachers is an example of how AI can turn educational
challenges into opportunities, reducing inequalities
caused by geographical isolation. It is an approach
that aims to increase student motivation (with more
engaging and relevant learning experiences), support
teachers in managing heterogeneous classrooms, and
foster inclusion by overcoming geographical and
logistical barriers through technology.
Group 2 focused on the use of AI to improve
administration and promote technology-aware use in
schools. The chosen cards included intelligent
tutoring systems, LLM-based chatbots, intelligent
classrooms, and expert systems. The group imagined
a future in which secondary school, starting from a
situation of infrastructural and cultural difficulties
concerning the use of AI, becomes a role model for
digital awareness. By integrating AI to support
administrative and teaching activities, a systemic
change that involves students, teachers, and families
is promoted. The group proposed the use of AI tools
to improve the search for funding and calls for
tenders, making it easier to find economic resources,
often not intended for small schools. The question
HMW develop an informed use of learning support?
highlights a seeming discrepancy with the proposed
future scenario in which AI is used to facilitate the
search and finding of tenders and funds in
institutional portals to support planning at the
administrative level. However, the two plans find a
meeting point insofar as finding calls and funding
could have an immediate impact by combining two
fronts: on the one hand, AI tools to improve
administrative management, and on the other,
training and workshops to create a digitally aware
culture. Therefore, it serves as an illustration of how
a systemic and collaborative vision can effectively
tackle a complex problem.
Group 3 identified an emerging need for increased
support in the classroom, proposing the adoption of
language mediators supported by AI as a solution.
The future scenario foresees the use of multimodal
assistants to create interactive learning experiences,
such as simulations and multimedia activities, that
help students improve language skills. Intelligent
tutoring systems would offer customised paths based
on the specific needs of each pupil, promoting not
only language learning but also integration into the
school environment. This system improves students’
language skills and fosters greater social cohesion
leading to a more inclusive school environment. The
future scenario imagines a school in which AI does
not replace the role of teachers but supports them in
responding to complex challenges.
Group 4 emphasised the need to ensure
educational continuity in a school characterised by
educational poverty and a frequent teacher turnover.
The selected technologies include intelligent tutoring
systems, writing assistants, and AI-based
mathematics solvers. The imagined scenario involves
an AI-based tutoring system, which by creating an
‘educational memory’ ensures continuity in learning
paths, even when teachers change. Writing assistants
Future-Proofing Small Schools: Rethinking Education with AI
159
and maths solvers have been proposed as practical
tools to improve students' academic skills, with a
focus on inclusion, support and educational stability.
In the future scenario, with these solutions, the school
becomes a model for educational innovation in
contexts of social and cultural poverty. The intelligent
tutoring system improves educational continuity and
creates an inclusive school environment where
students and teachers feel supported and motivated.
The collaboration between schools, families, and the
territory is strengthened, creating a cohesive and
resilient educational community.
6 DISCUSSION AND RESEARCH
PERSPECTIVES
The research presented represents a pioneering
contribution to revitalising teaching in small and rural
schools, proposing an approach that combines
scientific rigour with active teacher participation.
Small schools, as highlighted in the international
literature, represent a privileged context for
experimenting with educational innovations due to
their ability to adapt to territorial specificities and
local challenges (Bartolini et al., 2021; Mangione et
al., 2023). However, these institutions often face
critical challenges, such as managing heterogeneous
and multigrade classes, teacher turnover, and
geographical isolation (OECD, 2020; Corbett &
White, 2014). Within this context, the revitalisation
of teaching, understood as the adoption of innovative
pedagogical approaches supported by AI, emerges as
a crucial strategy.
At the same time, while the introduction of AI in
small schools offers promising opportunities, it is
essential to acknowledge the challenges related to its
implementation. Limited access to digital
infrastructure, unstable broadband connectivity, and
the need for targeted teacher training represent
significant barriers. AI should not be viewed as a
universal solution to educational challenges but rather
as a tool that, when properly contextualized, can
complement and support existing pedagogical
practices.
The systematic review of the literature conducted
in this research identified four main clusters of AI
applications in educational contexts, with the cluster
dedicated to the revitalisation of teaching offering the
most relevant evidence for the Italian pilot case.
Recent studies demonstrate how AI-based tools, such
as ITS and adaptive platforms, can improve access to
educational resources and effectively personalise
learning, particularly in resource-constrained
contexts (Yang and Zheng, 2021; Xiao et al., 2022).
The DT methodology used in the workshops
effectively addressed the complexity of small
schools’ educational challenges. Structured into
empathy, definition, and ideation phases, the process
identified priority problems and explored realistic
applications of AI technologies in education. The use
of technology cards was particularly significant,
facilitating design imagination by providing concrete
insights into existing or hypothetical technologies and
promoting a critical and informed reflection on AI’s
potential (van Amstel et al., 2012; lfel and Merritt,
2013). The technologies selected by the pilot groups,
such as intelligent LMSs, adaptive virtual tutors, and
multimodal assistants, not only address the needs
identified by teachers but also align closely with
evidence from international literature. For example,
ITS has been recognised as an effective tool for
personalising learning and supporting teachers in
managing heterogeneous classes (Chounta et al.,
2022). Similarly, the use of AI-based linguistic
mediators, proposed to address language learning
barriers, aligns with studies highlighting how
translation and language recognition technologies can
promote social inclusion and reduce educational
inequalities (Iyer, 2019; Jiang, 2021). Integrating
these technologies into school contexts represents an
educational transformation strategy that goes beyond
solving contingent problems, laying the foundation
for a new vision of schools as laboratories of
innovation and community resilience.
From a methodological perspective, a crucial
aspect for future research is the need for scaling up
the experimental approach adopted. The imagination
lab conducted in the Italian pilot context offers a
replicable model that could be extended to other small
schools within the national network, creating an
ecosystem of widespread experimentation. This
process would not only validate the technologies and
scenarios imagined but also identify specific
technological clusters to address recurring problems.
For example, further experimentation could explore
the combined potential of ITS and multimodal
assistants in multilingual contexts or the role of
intelligent LMSs in ensuring educational continuity
in areas affected by high teacher turnover.
Additionally, we aim to scale up the lab and extend it
to multiple pilot groups within the national network
of small schools, leveraging a constantly updated
clustering approach provided by the Atlas of Small
Schools by Bartolini et al. (2023). Expanding the
lab’s reach could also generate comparative data that
would support the development of a pedagogical
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framework integrating DT, technological
experimentation and active participation. This
initiative would pave the way for scalable educational
policies grounded on robust scientific evidence.
Extending this lab nationally and internationally
could enable the development of a map of emerging
technologies capable of responding to diverse
educational scenarios. Future scientific research
should focus on analysing the dynamics of
implementing these technologies organised by
problem scenarios in complex educational contexts,
monitoring results, and proposing improvements
based on empirical data. Building regional
technology clusters, as suggested by Mangione et al.
(2023), would be a crucial step in transitioning from
experimentation to the realisation of scalable
educational models that address local challenges
while generating transferable knowledge to influence
educational systems on a larger scale.
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