
8 CONCLUSION
This study delved into the significance of Business
Process Management (BPM) and the role of BPMN
in business process modeling. While BPMN is a pow-
erful tool, it can be prone to errors, particularly when
dealing with complex processes, especially when the
process flow becomes lost in the ramifications of
flows at their convergences and divergences in the
paths taken by the process. At some point, some
conditional may be poorly evaluated, generating un-
wanted situations and impacting the performance of
business process management.
Thus, this work highlighted common errors in
BPMN modeling, specifically focusing on issues re-
lated to gateways. Errors that can lead to process in-
efficiencies and, ultimately, implementation failures.
To address these challenges, we proposed a formal-
ization approach using Description Logic.
By representing BPMN concepts and constraints
in a formal language, we can increase the accuracy
and consistency of process models. This formaliza-
tion can be used to automate various tasks, such as
model validation, simulation, and analysis, leading to
more reliable and efficient processes.
Future research directions include exploring the
application of advanced reasoning techniques, such
as ontology-based reasoning, to further refine the for-
malization of BPMN. In addition, investigating the in-
tegration of machine learning techniques to automate
error detection and correction is a promising avenue.
In conclusion, the proposed formalization of un-
desirable situations with the application of reasoning
tasks has proven to be an important element in en-
hancing the quality and effectiveness of BPMN mod-
eling, ultimately contributing to improved organiza-
tional performance and decision-making. This, in
turn, can help organizations gain a competitive advan-
tage in their niche.
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