Towards Integration of Sustainable User Experience Aspects in Systems Design: A Human-Centered Framework

Urooj Fatima, Katrien De Moor

2023

Abstract

The usage of software systems has immense impacts on human psychological well-being (a primary user experience outcome). The World Health Organization refers to well-being as “a positive state”, encompassing e.g., a good quality of life. Studies have shown that the human well-being is dependent on the satisfaction of certain psychological needs. However, normally, the software system development processes capture requirements that are needed to fulfill the purpose of the system itself and not the psychological requirements of humans who use and interact with these systems on an everyday basis. In order to address this challenge, this paper contributes a framework: Sustainable User eXperiences Enabled Human-centered (SUXEH) framework that addresses human psychological needs explicitly as one of the main modelling efforts in the early stages of the development process. The framework does so in a way that eases the integration of sustainable user experience aspects (mediated by the human needs) in the systems design phase of the overall development process. The framework is illustrated using a case study, the Taxi System.

Paper Citation

in Harvard Style

Fatima U. and De Moor K. (2023). Towards Integration of Sustainable User Experience Aspects in Systems Design: A Human-Centered Framework. In Proceedings of the 18th International Conference on Software Technologies - Volume 1: ICSOFT; ISBN 978-989-758-665-1, SciTePress, pages 129-140. DOI: 10.5220/0012091800003538

in Bibtex Style

@conference{icsoft23,
author={Urooj Fatima and Katrien De Moor},
title={Towards Integration of Sustainable User Experience Aspects in Systems Design: A Human-Centered Framework},
booktitle={Proceedings of the 18th International Conference on Software Technologies - Volume 1: ICSOFT},
year={2023},
pages={129-140},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012091800003538},
isbn={978-989-758-665-1},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 18th International Conference on Software Technologies - Volume 1: ICSOFT
TI - Towards Integration of Sustainable User Experience Aspects in Systems Design: A Human-Centered Framework
SN - 978-989-758-665-1
AU - Fatima U.
AU - De Moor K.
PY - 2023
SP - 129
EP - 140
DO - 10.5220/0012091800003538
PB - SciTePress