Towards Digital Transformation: Knowledge Management as an Enabler in a Public Sector Asset Lifecycle

Viivi Siuko, Jussi Myllärniemi, Pasi Hellsten

2023

Abstract

Organisations often have visions of implementing advanced digital technologies, such as digital twins, regardless of whether the organisations are mature enough for these technologies. It is a common misconception that implementing advanced technologies will automatically lead to digital transformation and solve organisational challenges, such as disruptions in information flows or the inability to learn from recurring mistakes. The reality is, however, the contrary: emerging advanced technologies and digital transformation demand first and foremost reliable, high-quality data and the ability to use them. Therefore, organisations with inadequate information processes need to pay attention to their knowledge management (KM). In this paper, we demonstrate how KM is an enabler of digital transformation. A case study of a public sector asset lifecycle was conducted. Data were collected by interviewing 26 people representing the focal case organisation and its stakeholders. The results highlight the importance of organised KM for digital transformation. We identify enablers of digital transformation from the KM perspective.

Paper Citation

in Harvard Style

Siuko V., Myllärniemi J. and Hellsten P. (2023). Towards Digital Transformation: Knowledge Management as an Enabler in a Public Sector Asset Lifecycle. In Proceedings of the 15th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS; ISBN 978-989-758-671-2, SciTePress, pages 157-165. DOI: 10.5220/0012164700003598

in Bibtex Style

@conference{kmis23,
author={Viivi Siuko and Jussi Myllärniemi and Pasi Hellsten},
title={Towards Digital Transformation: Knowledge Management as an Enabler in a Public Sector Asset Lifecycle},
booktitle={Proceedings of the 15th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS},
year={2023},
pages={157-165},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012164700003598},
isbn={978-989-758-671-2},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 15th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS
TI - Towards Digital Transformation: Knowledge Management as an Enabler in a Public Sector Asset Lifecycle
SN - 978-989-758-671-2
AU - Siuko V.
AU - Myllärniemi J.
AU - Hellsten P.
PY - 2023
SP - 157
EP - 165
DO - 10.5220/0012164700003598
PB - SciTePress