Use of Materials as Reference Reference Services in the Library University Campus B Airlangga

Yunita Sari, Dian Indriani

2018

Abstract

Library reference services at the campus of the University of Airlangga B requires some trade-offs directly by the user associated with the utilization of library reference collection at Airlangga University campus B. This research method descriptive quantitative approach which presents data by using figures. Population taken from the number of users a collection of reference service within one month, with a sample of 50% of the visitors’ service reference. The data collection technique the authors do observation, distributing questionnaires, documentation, and interview. The results of this study indicate that interested users only use a proven collection of collections of services as much as 63.60% obtained information needs in the collections and reference services, in addition to the variations of the language collections owned by the service references as much as 63.60% answered varied and responsiveness of the librarian is also one of the viability of a service what else as much as 54.50% of librarian reference services assess responsiveness in performing their duties very well. Users have some suggestions of increasing the number of collections, the collection of certain lectures and structuring support and comfort room shelf.

Paper Citation

in Harvard Style

Sari Y. and Indriani D. (2018). Use of Materials as Reference Reference Services in the Library University Campus B Airlangga. In Proceedings of the 3rd International Conference on Record and Library: Local Knowledge, Past, Present, and Future - Volume 1: ICRL; ISBN 978-989-758-712-2, SciTePress, pages 9-12. DOI: 10.5220/0008666500002300

in Bibtex Style

@conference{icrl18,
author={Yunita Sari and Dian Indriani},
title={Use of Materials as Reference Reference Services in the Library University Campus B Airlangga},
booktitle={Proceedings of the 3rd International Conference on Record and Library: Local Knowledge, Past, Present, and Future - Volume 1: ICRL},
year={2018},
pages={9-12},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0008666500002300},
isbn={978-989-758-712-2},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 3rd International Conference on Record and Library: Local Knowledge, Past, Present, and Future - Volume 1: ICRL
TI - Use of Materials as Reference Reference Services in the Library University Campus B Airlangga
SN - 978-989-758-712-2
AU - Sari Y.
AU - Indriani D.
PY - 2018
SP - 9
EP - 12
DO - 10.5220/0008666500002300
PB - SciTePress