A THEORETICAL MODEL TO EXPLAIN EFFECTS OF INFORMATION QUALITY AWARENESS ON DECISION MAKING
Mouzhi Ge, Markus Helfert
2007
Abstract
Making high quality decision is dependent upon the quality of the information that is used to support the decision. In most cases, decision makers are not aware of information quality issues. Decision makers frequently believe the information they use is of high quality, however often the decision relevant information is inaccurate and incomplete. With increasing intensity on decision making, information quality awareness is becoming important. In order to analyse the effects of information quality awareness on decision making, in this paper, we propose a theoretical model to address the relationship between information quality awareness and decision quality. Our results show the effects of information quality awareness on decision making and the importance of building IQ culture in organizations.
References
- Ahituv, N., Igbaria, M., and Stella, A., “The Effects of Time Pressure and Completeness of Information on Decision Making,” Journal of Management Information Systems, (15:2), 1998, pp. 153-172.
- Ballou, D. P. and Pazer, H. L. Modelling data and process quality in multi-input, multi-output information systems. Manage. Science. 31, 2 (1985), pp. 150-162.
- Ballou D. P., Wang R. Y., Pazer H. L., Tayi G. K., Modeling Information Manufacturing Systems to Determine Information Product Quality, Management Science, v.44 n.4, p.462-484, April 1998.
- Baron J. and Hershey J. C.. Outcome bias in decision evaluation, Journal of Personality and Social Psychology. Apr Vol 54(4) , 1988, pp: 569-579.
- Chengalur-Smith I. N., Ballou D. P., Pazer H. L.: The Impact of Data Quality Information on Decision Making: An Exploratory Analysis. IEEE Trans. Knowl. Data Eng. 11(6): 853-864 (1999)
- Cinzia C., Chiara F., and Barbara P., Time-Related Factors of Data Quality in Multichannel Information Systems, Journal of Management Information Systems Vol. 20 No. 3, pp. 71 - 91, 2004
- Fisher C. W., Chengalur-Smith I., Ballou D. P.. The Impact of Experience and Time on the Use of Data Quality Information in Decision Making, Information Systems Research/Vol. 14, No. 2, 2003.
- Ge M., Helfert M.. A Framework to Assess Decision Quality Using Information Quality Dimensions, 11th International Conference on Information Quality, MIT. November 10-12, 2006
- Huang K., Lee Y. W., Wang R. Y.. Quality Information and Knowledge Management, Prentice Hall, 1st edition, ISBN: 0130101419, 1999.
- Jung W., Olfman L., An Experimental Study of the Effects of Contextual Data Quality and Task Complexity on Decision Performance, Information Reuse and Integration, Conf, 2005. IRI -2005
- Keller K.L. and Staelin R. Effects of Quality and Quantity of Information on Decision Effectiveness, Journal of Consumer Research, volume 14, page 200
- Lee Y. W., Strong D., Kahn B., and Wang R.Y., AIMQ: A Methodology for Information Quality Assessment, Information & Management, December 2002, Volume 40, Issue 2, pp. 133-146.
- Matthew B., Raiendra S. P.; Brenda M.; A conceptual framework and belief-function approach to assessing overall information quality, International journal of intelligent systems, 2003, vol. 18, no 1 (42 ref.), pp. 51-74
- Meager N., Tyers C., Perryman S., Rick J. Willison R., Awareness, knowledge and exercise of individual employment rights, Employment Relations Research Series No.15
- Olson J. E., Data Quality: The Accuracy Dimension, Publisher: Morgan Kaufmann (December 26, 2002), ISBN: 1558608915
- Redman, T. Data Quality: The Field Guide, Publisher: Digital Press (January 15, 2001), ISBN: 1555582516
- Redman, T. Data Quality For The Information Age, Publisher: Artech House Publishers (December 1996), ISBN: 0890068836
- Parssian A., Sarkar S., Jacob V. S., Assessing Data Quality for Information Products: Impact of Selection, Projection, and Cartesian Product, Management Science Volume 50, Issue 7, July 2004.
- Shankaranarayan G., Ziad M., Wang R.Y.. Managing Data Quality in Dynamic Decision Environments: An Information Product Approach, Journal of Data Management, 2003.
- Wand Y., Wang R. Y., Anchoring data quality dimensions in ontological foundations, Communications of the ACM, v.39 n.11, p.86-95, Nov. 1996
- Wang, R. Y. and Strong, D. M. Beyond accuracy: What data quality means to data consumers. J. Manage. Info. Syst. 12, 4 (1996), pp. 5-34.
- Wang R.Y., Lee Y. W., Pipino L., Strong D.M., Manage Your Information as a Product," Sloan Management Review, Summer 1998, Volume 39, No. 4. pp. 95-105.
- Wang R. Y., A Product Perspective on Total Data Quality Management, Communications of the ACM, February 1998, pp. 58-63.
Paper Citation
in Harvard Style
Ge M. and Helfert M. (2007). A THEORETICAL MODEL TO EXPLAIN EFFECTS OF INFORMATION QUALITY AWARENESS ON DECISION MAKING . In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-972-8865-90-0, pages 164-169. DOI: 10.5220/0002368201640169
in Bibtex Style
@conference{iceis07,
author={Mouzhi Ge and Markus Helfert},
title={A THEORETICAL MODEL TO EXPLAIN EFFECTS OF INFORMATION QUALITY AWARENESS ON DECISION MAKING},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2007},
pages={164-169},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002368201640169},
isbn={978-972-8865-90-0},
}
in EndNote Style
TY - CONF
JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - A THEORETICAL MODEL TO EXPLAIN EFFECTS OF INFORMATION QUALITY AWARENESS ON DECISION MAKING
SN - 978-972-8865-90-0
AU - Ge M.
AU - Helfert M.
PY - 2007
SP - 164
EP - 169
DO - 10.5220/0002368201640169