ERP Non-implementation: A Case Study of a UK Furniture Manufacturer

Julie Dawson, Jonathan Owens

2007

Abstract

Enterprise Resource Planning (ERP) systems are pervasive information systems that have been fundamental in Organisations for the past two decades. ERP systems may well count as the most important development in technology in the 1990s’. There are many ERP success stories; equally there are as many failure stories. This paper reviews current literature of the Critical Success Factors (CSF) of ERP implementations. This review will be used in conjunction with the case of a UK furniture manufacturer’s (Company X) implementation of an ERP system. This paper considers the factors that resulted in the failure of the ERP at Company X in the initial phase of the implementation.

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Paper Citation


in Harvard Style

Dawson J. and Owens J. (2007). ERP Non-implementation: A Case Study of a UK Furniture Manufacturer . In Proceedings of the 1st International Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems - Volume 1: TCoB & MEIS, (ICEIS 2007) ISBN 978-972-8865-99-3, pages 52-63. DOI: 10.5220/0002426400520063


in Bibtex Style

@conference{tcob & meis07,
author={Julie Dawson and Jonathan Owens},
title={ERP Non-implementation: A Case Study of a UK Furniture Manufacturer},
booktitle={Proceedings of the 1st International Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems - Volume 1: TCoB & MEIS, (ICEIS 2007)},
year={2007},
pages={52-63},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002426400520063},
isbn={978-972-8865-99-3},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 1st International Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems - Volume 1: TCoB & MEIS, (ICEIS 2007)
TI - ERP Non-implementation: A Case Study of a UK Furniture Manufacturer
SN - 978-972-8865-99-3
AU - Dawson J.
AU - Owens J.
PY - 2007
SP - 52
EP - 63
DO - 10.5220/0002426400520063