WHAT’S THE BEST ROLE FOR A ROBOT? - Cybernetic Models of Existing and Proposed Human-Robot Interaction Structures

Victoria Groom

2008

Abstract

Robots intended for human-robot interaction are currently designed to fill simple roles, such as task completer or tool. The design emphasis remains on the robot and not the interaction, as designers have failed to recognize the influence of robots on human behavior. Cybernetic models are used to critique existing models and provide revised models of interaction that delineate the paths of social feedback generated by the robot. Proposed robot roles are modeled and evaluated. Features that need to be developed for robots to succeed in these roles are identified and the challenges of developing these features are discussed.

References

  1. Bettenhausen, K. L. (1991). Five years of groups research: What we have learned and what needs to be addressed. Journal of Management, 17(2), 345-381.
  2. Casper, J., & Murphy, R. R. (2003). Human-robot interactions during the robot-assisted urban search and rescue response at the World Trade Center. Systems, Man and Cybernetics, Part B, IEEE Transactions on, 33(3), 367-385.
  3. Cohen, P. R., & Levesque, H. J. (1991). Teamwork. Nous, 25(4), 487-512.
  4. Fogg, B. J., & Nass, C. (1997). Do users reciprocate to computers? Paper presented at the ACM CHI.
  5. Forlizzi, J., & DiSalvo, C. (2006). Service robots in the domestic environment: a study of the roomba vacuum in the home. ACM SIGCHI/SIGART Human-Robot Interaction, 258-265.
  6. Groom, V., & Nass, C. (2007). Can robots be teammates? Benchmarks in human-robot teams. Psychological Benchmarks of Human-Robot Interaction: Special issue of Interaction Studies, 8(3), 483-500.
  7. Gully, S. M., Incalcaterra, K. A., Joshi, A., & Beaubien, J. M. (2002). A meta-analysis of team-efficacy, potency, and performance: Interdependence and level of analysis as moderators of observed relationships. Journal of Applied Psychology, 87(5), 819-832.
  8. Hackman, J. R. (1987). The design of work teams. In J. W. Lorsch (Ed.), Handbook of organizational behavior. Englewood Cliffs, NJ: Prentice Hall.
  9. Jones, G. R., & George, J. M. (1998). The experience and evolution of trust: implications for cooperation and teamwork. The Academy of Management Review, 23(3), 531-546.
  10. Klein, G., Woods, D. D., Bradshaw, J. M., Hoffman, R. R., & Feltovich, P. J. (2004). Ten challenges for making automation a "team player" in joint humanagent activity. IEEE Intelligent Systems 19 (6 ), 91-95.
  11. Lee, E.-J., Nass, C., & Brave, S. (2000). Can computergenerated speech have gender? An experimental test of gender stereotypes. Paper presented at the CHI 2000, The Hague, The Netherlands.
  12. Mori, M. (1970). The uncanny valley. Energy, 7(4), 33-35.
  13. Nass, C., & Brave, S. B. (2005). Wired for speech: How voice activates and enhances the human-computer relationship. Cambridge, MA: MIT Press.
  14. Nass, C., Moon, Y., & Carney, P. (1999). Are people polite to computers? Responses to computer-based interviewing systems. Journal of Applied Social Psychology, 29(5), 1093-1110.
  15. Nass, C., Steuer, J., Henriksen, L., & Dryer, D. C. (1994). Machines, social attributions, and ethopoeia: Performance assessments of computers subsequent to "self-" or "other-" evaluations. International Journal of Human-Computer Studies, 40(3), 543-559.
  16. Pask, G. (1975). An Approach to Machine Intelligence. In N. Negroponte (Ed.), Soft Architecture Machines: MIT Press.
  17. Rafaeli, S. (1990). Interacting with media: Para-social interaction and real interaction. In B. D. Rubin & L. Lievrouw (Eds.), Mediation, Information, and Communication: Information and Behavior (Vol. 3, pp. 125-181). New Brunswick, NJ: Transaction.
  18. Reeves, B., & Nass, C. (1996). The media equation: how people treat computers, television, and new media like real people and places: Cambridge University Press New York, NY, USA.
  19. Turkle, S. (1984). The second self: Computers and the human spirit. New York: Simon & Schuster.
Download


Paper Citation


in Harvard Style

Groom V. (2008). WHAT’S THE BEST ROLE FOR A ROBOT? - Cybernetic Models of Existing and Proposed Human-Robot Interaction Structures . In Proceedings of the Fifth International Conference on Informatics in Control, Automation and Robotics - Volume 2: ICINCO, ISBN 978-989-8111-31-9, pages 323-328. DOI: 10.5220/0001507103230328


in Bibtex Style

@conference{icinco08,
author={Victoria Groom},
title={WHAT’S THE BEST ROLE FOR A ROBOT? - Cybernetic Models of Existing and Proposed Human-Robot Interaction Structures},
booktitle={Proceedings of the Fifth International Conference on Informatics in Control, Automation and Robotics - Volume 2: ICINCO,},
year={2008},
pages={323-328},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001507103230328},
isbn={978-989-8111-31-9},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Fifth International Conference on Informatics in Control, Automation and Robotics - Volume 2: ICINCO,
TI - WHAT’S THE BEST ROLE FOR A ROBOT? - Cybernetic Models of Existing and Proposed Human-Robot Interaction Structures
SN - 978-989-8111-31-9
AU - Groom V.
PY - 2008
SP - 323
EP - 328
DO - 10.5220/0001507103230328