A MODEL TO RATE TRUST IN COMMUNITIES OF PRACTICE

Javier Portillo-Rodriguez, Juan Pablo Soto, Aurora Vizcaino, Mario Piattini

2008

Abstract

Communities of Practice are an important centre of knowledge exchange in which feelings such as membership or trust play a significant role since both is the basis for a suitable sharing of knowledge. However, current Communities of Practice are often “virtual” as their members may be geographically distributed. This makes it more difficult for a feeling of trust to take place. In this paper we describe a trust model designed to help software agents, which represent communities of practice members, to rate how trustworthy a knowledge source is. It is important to clarify that we also consider members as knowledge sources since, in fact, they are the most important knowledge providers.

References

  1. Abdul-Rahman, A., Hailes, S. (2000) 33rd Hawaii International Conference on Systems Sciences (HICSS'00), IEEE Computer Society., 6, 6007.
  2. Amazon.com (2007).
  3. Barber, K., Kim, J. (2004) In 4th Workshop on Deception, Fraud and Trust in Agent SocietiesMontreal Canada, pp. 1-12.
  4. Carbo, J., Molina, M., Davila, J. (2003) International Journal of Cooperative Information Systems, 12, 135- 155.
  5. Davenport, T. H., Prusak, L. (1997) Working Knowledge: How Organizations Manage What They Know, Project Management Institute. Harvard Business School Press, Boston, Massachusetts.
  6. Desouza, K., Awazu, Y., Baloh, P. (2006) IEEE Software, 30-37.
  7. Dillenbourg, P. (1999) Collaborative Learning Cognitive and Computational Approaches. Dillenbourg (Ed.). Elsevier Science.
  8. ebay (2007).
  9. Fuentes, R., Gómez-Sanz, J., Pavón, J. (2004) In Wang, S. et al (Eds.) ER Workshop 2004, Springer Verlag, LNCS 3289, pp. 458-469.
  10. Huynh, T., Jennings, N., Shadbolt, N. (2004) Proceedings of 16th European Conference on Artificial Intelligence, 18-22.
  11. Luhmann, N. (1979) In Wiley, Chichester.
  12. McKnight, D., Chervany, N. (1996) In Technical Report 94-04, Carlons School of Management, University of Minnesota.
  13. Mui, L., Halberstadt, A., Mohtashemi, M. (2002) International Conference on Autonomous Agents and Multi-Agents Systems (AAMAS'02), 280-287.
  14. Mui, L., Mohtashemi, M., Ang, C., Szolovits, P., Halberstadt, A. (2001) In 11th Workshop on Information Technologies and Systems (WITS)New Orleands.
  15. Nonaka, I., Takeuchi, H. (1995) The Knowledge Creation Company: How Japanese Companies Create the Dynamics of Innovation, Oxford University Press.
  16. Sabater, J., Sierra, C. (2002) Proceedings of the Fifth International Conference on Autonomous Agents, 3, 44-56.
  17. Soto, J. P., Vizcaino, A., Portillo-Rodriguez, J. and Piattini, M. (2007) Proceedings of International Conference on Software and Data Technologies (ICSOFT).
  18. Wang, Y., Vassileva, J. (2003a) Proceedings of the 3rd International Conference on Peer-to-Peer Computing.
  19. Wang, Y., Vassileva, J. (2003b) Proceedings of IEEE Conference on P2P Computing.
  20. Wasserman, S., Glaskiewics, J. (1994) Sage Publications.
  21. Wenger, E. (1998) Communities of Practice: Learning Meaning, and Identity, Cambridge University Press, Cambridge U.K.
  22. Wenger, E., McDermott, R., Snyder, W. (2002) Cultivating Communities of Practice.
  23. Wooldridge, M., Ciancarini, P. (2001) Agent-Oriented Software Engineering: The State of the Art.
  24. Zacharia, G., Moukas, A., Maes, P. (1999) 32nd Annual Hawaii International Conference on System Science (HICSS-32).
Download


Paper Citation


in Harvard Style

Portillo-Rodriguez J., Pablo Soto J., Vizcaino A. and Piattini M. (2008). A MODEL TO RATE TRUST IN COMMUNITIES OF PRACTICE . In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-8111-37-1, pages 193-198. DOI: 10.5220/0001685701930198


in Bibtex Style

@conference{iceis08,
author={Javier Portillo-Rodriguez and Juan Pablo Soto and Aurora Vizcaino and Mario Piattini},
title={A MODEL TO RATE TRUST IN COMMUNITIES OF PRACTICE},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2008},
pages={193-198},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001685701930198},
isbn={978-989-8111-37-1},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - A MODEL TO RATE TRUST IN COMMUNITIES OF PRACTICE
SN - 978-989-8111-37-1
AU - Portillo-Rodriguez J.
AU - Pablo Soto J.
AU - Vizcaino A.
AU - Piattini M.
PY - 2008
SP - 193
EP - 198
DO - 10.5220/0001685701930198