IMPROVING SOFTWARE DEVELOPMENT IN SME THROUGH KNOWLEDGE SHARING - A Practical Approach

Sanae Saadaoui, Frédéric Fleurial Monfils

2009

Abstract

To be competitive on a global market and especially in software development and software delivery, SME (Small and Medium-sized Enterprise) should capitalize on their internal know-how. Knowledge management should be present in any software process improvement in order to capitalize on past experiences and existing good practices instead of introducing a completely new way of working. Unfortunately, most knowledge management techniques are targeted towards big companies because they require a large amount of resources both in time, money and people involved in the process. In this paper, we present preliminary results of an experiment made with a set of SME developing and delivering software products. In this experiment, we helped these companies improving the management of their knowledge by providing them with lightweight knowledge management techniques, adapted to their size and their context.

References

  1. Bixies, C., 2002,. Codification, personalization, integration: a strategy for selecting and applying KM tools. KMWorld.
  2. Bjørnson, F.O., Dingsøyr, T., 2009, Agile in Knowledge Management Schools: A survey of Perceptions on Knowledge Management Schools in Agile and Traditional Software Development Environments, to appear in XP 2009
  3. Boéri, D., 2000, Maîtriser la qualité : tout sur la certification et la qualité totale. Les nouvelles normes ISO 9001.
  4. Davison, R.M., Martinsons; M.G., Kock, N.. 2004, Principals of Canonical aaction research. Info Systems Journal, 14, 65-68.
  5. Earl, M., 2001, Knowledge Management Strategies: Toward a Taxonomy. Journal of Management Information Systems: Summer 2001, vol. 18, No. 1, pp. 215-233.
  6. Habra N., Niyitugabira E., Lamblin A.C. and Renault A., 1999, Software Process Improvement in Small Organizations Using Gradual Evaluation Schema, in Proceedings of the International Conference on Product Focused Software Process Improvement
  7. Handzic, M., 2006, Knowledge Management in SMEs, Practical guidelines. CACCI Journal, Vol. 1.
  8. Henrie, M., Hedgepeth, O.. 2003, Size is important in Knowledge management. Journal of Knowledge Management Practice.
  9. Herrmann, T., Brandt-Hermann, G., Jahnke, I., 2007 . Work Process Oriented Introduction of Knowledge Management: Reconsidering the Guidelines for SME. In Tochtermann, K.; Mauer, H.: I-KNOW 7807. 7th International Conference on Knowledge Management. Graz (Austria): Know-Center.
  10. Laporte, C.Y.,, Alexandre, S., Renault, A., 2008,. Developing International Standards for Very Small enterprises. IEEE Computer 41 (3): 98-101.
  11. Rasheed, N., 2005, The impact of knowledge management on SME's. KowledgeBoard publisher.
  12. Zaharan, S., 1997,. Software process improvement : practical guidelines for busines success. AddisonWesley.
Download


Paper Citation


in Harvard Style

Saadaoui S. and Fleurial Monfils F. (2009). IMPROVING SOFTWARE DEVELOPMENT IN SME THROUGH KNOWLEDGE SHARING - A Practical Approach . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009) ISBN 978-989-674-013-9, pages 313-317. DOI: 10.5220/0002306703130317


in Bibtex Style

@conference{kmis09,
author={Sanae Saadaoui and Frédéric Fleurial Monfils},
title={IMPROVING SOFTWARE DEVELOPMENT IN SME THROUGH KNOWLEDGE SHARING - A Practical Approach},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009)},
year={2009},
pages={313-317},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002306703130317},
isbn={978-989-674-013-9},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009)
TI - IMPROVING SOFTWARE DEVELOPMENT IN SME THROUGH KNOWLEDGE SHARING - A Practical Approach
SN - 978-989-674-013-9
AU - Saadaoui S.
AU - Fleurial Monfils F.
PY - 2009
SP - 313
EP - 317
DO - 10.5220/0002306703130317