Developing and Measuring Sub-Dimensions of Cognitive and Emotional Trust in Supervisor

Pei Liu, Wan Fen Guo

2015

Abstract

This paper built a hierarchical framework of cognitive & emotional trust which is composed of two higherorder constructs and six sub-dimensions. Cognitive trust consists of 1) expectations based on competence, 2) benevolence, and 3) integrity. Emotional trust consists of 1) emotional linkage, 2) identification, and 3) depending willingness. This framework was represented by a second-order factor model and verified by 301 Chinese and 952 Japanese employee samples. In addition, a set of measures were developed to operationalize this framework. The psychometric properties of original measures were validated by both Chinese and Japanese samples.

References

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Paper Citation


in Harvard Style

Liu P. and Guo W. (2015). Developing and Measuring Sub-Dimensions of Cognitive and Emotional Trust in Supervisor . In Proceedings of the Information Science and Management Engineering III - Volume 1: ISME, ISBN 978-989-758-163-2, pages 88-93. DOI: 10.5220/0006019600880093


in Bibtex Style

@conference{isme15,
author={Pei Liu and Wan Fen Guo},
title={Developing and Measuring Sub-Dimensions of Cognitive and Emotional Trust in Supervisor},
booktitle={Proceedings of the Information Science and Management Engineering III - Volume 1: ISME,},
year={2015},
pages={88-93},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006019600880093},
isbn={978-989-758-163-2},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Information Science and Management Engineering III - Volume 1: ISME,
TI - Developing and Measuring Sub-Dimensions of Cognitive and Emotional Trust in Supervisor
SN - 978-989-758-163-2
AU - Liu P.
AU - Guo W.
PY - 2015
SP - 88
EP - 93
DO - 10.5220/0006019600880093