Requirements Elicitation for a Holistic Mobile Wallet Ecosystem

João Casal, David Monteiro, Laís Sousa, Patrick Santos, João Santos, Jorge Ramos

2017

Abstract

The digitization of physical wallets into mobile applications is a promising trend, namely for payments, personal identification, and for grouping marketing items or digital tickets. Mobile digital services emerge on these areas promising to bring ease and convenience for wallet owners and, for place owners, lower costs on payment processing fees, increased service efficiency and a closer relation with customers. However, there are several challenges, like the users’ acceptance, security concerns and lack of interoperability between wallet services, that delay a significant impact on persons’ lives. On this paper, we present the requirements elicitation for a holistic mobile wallet ecosystem.

Paper Citation

in Harvard Style

Casal J., Monteiro D., Sousa L., Santos P., Santos J. and Ramos J. (2017). Requirements Elicitation for a Holistic Mobile Wallet Ecosystem . In Proceedings of the 14th International Joint Conference on e-Business and Telecommunications - Volume 4: ICE-B, (ICETE 2017) ISBN 978-989-758-257-8, pages 63-70. DOI: 10.5220/0006390600630070

in Bibtex Style

@conference{ice-b17,
author={João Casal and David Monteiro and Laís Sousa and Patrick Santos and João Santos and Jorge Ramos},
title={Requirements Elicitation for a Holistic Mobile Wallet Ecosystem},
booktitle={Proceedings of the 14th International Joint Conference on e-Business and Telecommunications - Volume 4: ICE-B, (ICETE 2017)},
year={2017},
pages={63-70},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006390600630070},
isbn={978-989-758-257-8},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 14th International Joint Conference on e-Business and Telecommunications - Volume 4: ICE-B, (ICETE 2017)
TI - Requirements Elicitation for a Holistic Mobile Wallet Ecosystem
SN - 978-989-758-257-8
AU - Casal J.
AU - Monteiro D.
AU - Sousa L.
AU - Santos P.
AU - Santos J.
AU - Ramos J.
PY - 2017
SP - 63
EP - 70
DO - 10.5220/0006390600630070