Reengineering of the Emergency Service System from the Point of Service Provider

Jaroslav Janacek, Marek Kvet

2018

Abstract

An emergency service system design is usually worked up by a system administrator, who acts on behalf of the public. Applied objective is either minimal disutility perceived by an average user or disutility perceived by the worst situated user. This paper deals with a completely different case, when partial reengineering is suggested by one of the private service providers running a considerable portion of the current service centers. The provider tries to maximize his profit subject to the system administrator’s rules, which should protect public from worsening of their access to the service. We model the provider’s behavior and study efficiency of the administrator’s rules.

Paper Citation

in Harvard Style

Janacek J. and Kvet M. (2018). Reengineering of the Emergency Service System from the Point of Service Provider.In Proceedings of the 7th International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES, ISBN 978-989-758-285-1, pages 224-231. DOI: 10.5220/0006621502240231

in Bibtex Style

@conference{icores18,
author={Jaroslav Janacek and Marek Kvet},
title={Reengineering of the Emergency Service System from the Point of Service Provider},
booktitle={Proceedings of the 7th International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES,},
year={2018},
pages={224-231},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006621502240231},
isbn={978-989-758-285-1},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 7th International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES,
TI - Reengineering of the Emergency Service System from the Point of Service Provider
SN - 978-989-758-285-1
AU - Janacek J.
AU - Kvet M.
PY - 2018
SP - 224
EP - 231
DO - 10.5220/0006621502240231