UXD for a Prototype Campus Information Kiosk

Mahmut Ekşioğlu, Handan Güler, Fulya Terzi, Haydar Sinan Yıldırım, Buse Yücel

2018

Abstract

In this paper, user experience design (UXD) of a prototype campus information kiosk for Boğaziçi University (BUKIOSK) was presented in its initial phase. The kiosk has the following modules: a campus map, shuttle bus schedule, BUCard operations, a guide for Eat & Drink and Event information. The procedure consisted of a user survey, persona, scenario and task generation, design heuristics, system architecture, user testing and prototyping. The survey conducted with 71 participants revealed the following key points: Majority (75%) of the participants have difficulties in finding places in the campus; 56% of them looked for a map of the campus when they first arrived in the campus; and 82% of them favour the idea of a kiosk to support campus life and it is believed that kiosks would be helpful for orientation through the campus and following the events. The users in general thought that: the proposed kiosk is really necessary, and it would be pleasant and easy to use. With the planned further improvements, the design framework presented in this paper may provide a reference for the UXD of campus kiosks.

Paper Citation

in Harvard Style

Ekşioğlu M., Güler H., Terzi F., Yıldırım H. and Yücel B. (2018). UXD for a Prototype Campus Information Kiosk.In Proceedings of the 2nd International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA, ISBN 978-989-758-328-5, pages 176-182. DOI: 10.5220/0007229801760182

in Bibtex Style

@conference{chira18,
author={Mahmut Ekşioğlu and Handan Güler and Fulya Terzi and Haydar Sinan Yıldırım and Buse Yücel},
title={UXD for a Prototype Campus Information Kiosk},
booktitle={Proceedings of the 2nd International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,},
year={2018},
pages={176-182},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007229801760182},
isbn={978-989-758-328-5},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,
TI - UXD for a Prototype Campus Information Kiosk
SN - 978-989-758-328-5
AU - Ekşioğlu M.
AU - Güler H.
AU - Terzi F.
AU - Yıldırım H.
AU - Yücel B.
PY - 2018
SP - 176
EP - 182
DO - 10.5220/0007229801760182